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Known Issue: Closing Steam VR crashes Dash

Hi everyone! We're seeing a small group of Steam VR users finding that Dash is crashing on headset and that their PC is becoming unresponsive once they quit the app. The team is working on identifying and fixing the root cause of this issue, and righ...

Known Issue - V65 - V67 USB-C Debris/Water Warning

Not a solution - Marking for visibility Known Issue Hello everyone! I have observed that a significant number of users are still encountering the USB-Debris error even after the V64 fix was distributed to everyone. Consequently, I have taken the init...

LaserDisk by Retired Support
  • 55749 Views
  • 111 replies
  • 6 kudos

New User Posting Info

Being a newb in-game and in anything can be tough. Here is a run down of how our tiny forum elves (and moderators) can help get you from an unknown newb to forum all-star. Posting links to external sites, certain keywords, or posting logs outside of ...

Quest pro headset not charging

When I plug my quest pro in I get the meta logo followed by the battery with slash icon then everything goes dark I plugged it into the wall with the supplied c-c cable and adapter , also tried 2 other cables and have tried charging from a c port on ...

New iron man game quest 2

I went on the store to go purchase the new Iron Man game and was super excited. I put in my OCULUS30 discount code and it tells me “this code cannot be applied to your order” I just want to know if this is a glitch or if there is an actual reason beh...

Oculus link is not supported by new RTX 3xxx ?

Hello, I am having problems with connection to my OQ 2. I read some replies that there is no update for nvidia RTX 3xxx and that Oculus link might not work or supported it yet. Today i bought a cable to try some games from PC or SteamVR but as a lot ...

Pendou by Explorer
  • 7765 Views
  • 14 replies
  • 0 kudos

Devastated and can't get help

My Facebook account got hacked and FB permanently disabled it. I submitted for a review but it didn't allow me to write anything, just had to submit my ID - very quickly got declined by a bot saying I'm permanently kicked off FB. Was then advised to ...

Controller

Does anyone know where I can buy a working quest 1 controller for under 120$ because clearly meta doesn't want to sell them. I broke my controller about a year ago and still cant find an affordable replacement.

Jaidam by Honored Guest
  • 351 Views
  • 1 replies
  • 1 kudos

Having some trouble

Got a used meta quest 2 from Amazon, booted it up then realized I had to charge it, but I charged it and tried turning it off but it wouldn’t shut off even after 30-2mins. It would just reboot it up  not really sure what to do just know that it suck...

Purchase Oculus Quest 1 Controller

Hi there,I'm feeling a little bit annoyed with how Quest 1 owners have been treated.When I bought mine just at the start of the pandemic they were £400, in high demand. I drove miles to get one. Only to have 3 months later Quest 2 come out for £100 c...

Horizon Workrooms crash's on start?

I'm trying to test out the new Workrooms on my Quest 2.. I have a new Workroom setup on workroom.com but when I start the app on my Quest it crashes back to the home screen... Has anyone had luck getting their install of Horizon Workroom to work? (no...

Error when trying to cast to a TV

TL;DR: despite trying every suggested fix I could find, my Quest 2 no longer casts to my television and I'm not sure why. The Quest sees the TV, but I'm getting an error that reads "casting/ live streaming error. There was an error and your streaming...

Can't Reach Oculus Service 2022

I have tried everything on the internet and it still doesnt work, when i open the app for some reason it can never seem to work. I have tried repairing it installing it again running it as an admin and checking oculus runtime service is running.

pc link not working no matter what i try

Trying to link with the native wired link, as i'm not satisfied with the performance using virtual desktopI dont even know what the problem is. Strangest thing about all of this is that it hasnt worked since i got the headset, but yesterday it worked...

Screenshot 2022-11-04 191054.png Screenshot 2022-11-04 202334.png

PC Sound not working after using Quest 2 Air Link

So I have been using my Quest 2 for a couple of days now without issue, then I was playing PC Games on it earlier and disconnected like I have been doing (I am only using Air Link).Then I went onto the PC and there is no sound - I have uninstalled th...

bros402 by Honored Guest
  • 854 Views
  • 3 replies
  • 0 kudos

Oculus SW causes my PC to shutdown randomly.

Hello all. Have problems that my PC shutdown randlomly, mostly in games, VR or regular ones In EventViewer it's usually last message with some error with OVRservice and ETW USB tracing error eith code 0xC00000022, than the next one is KernelPower sys...

Charged without say

Hello, so one day I was trying to buy a 15 dollar game and it didn’t go through on the account I started the oculus on. So I made another account where the purchase did go through. The first time I tried to buy it on my starting account it said didn’...

Broken controller

My left controller recently broke and I had tried to fix it and made it worse but I did find a black thin wire that goes across it has 2 wholes in it and wanted to know if there was a way to fix it?

jsr2000 by Honored Guest
  • 359 Views
  • 1 replies
  • 0 kudos

refund please

Hello Oculus, I have a Oculus Quest 1. I have Population 1 but can no longer play it because I am on Quest 1. I would appreciate a refund of the game Population 1 along with all in-game purchases. On my new card. Thank you.

Oculus Quest 2 not connecting with airlink

Hi,I’d like to connect my Quest 2 to my PC with airlink. Now, I’ve done this before(~2 months ago), and now it just doesn’t work. I can still cast to google chrome, but I can’t use airlink. I made sure that I don’t have any conflicting apps open (apa...

H2N5R by Honored Guest
  • 2178 Views
  • 4 replies
  • 0 kudos

Left controller drift

I am having a issue that just started and I'm not sure why. I was playing a games when all of the sudden my controller just started moving on it own. I was moving backwards for some reason even though I wasnt touching the controller. I tried taking o...

CaptinCBT by Honored Guest
  • 763 Views
  • 5 replies
  • 1 kudos

Resolved! I found A PROBLEM with the system function

I TURNED on mi oculus then i click on mi profile it shows three dots repressenting loading then after the three dots where gone it automaticly restarts without mi finger on the power button or p

jfire09 by Explorer
  • 373 Views
  • 2 replies
  • 0 kudos

Merged Facebook with meta and lost my library of owned games

After I got an update with my Oculus, I had to merge my Facebook account with meta and So I did. I ran into a few problems so I reset my headset but after I connected the headset and got everything situated I look at my library and on my purchased ga...

Anonymous by Not applicable
  • 6620 Views
  • 24 replies
  • 1 kudos

Replacement/repair headset

Hi there, So I have been finding it hard to get someone that repairs damaged headset or even find replacement shells to fix myself. The dogs thought it would be a good idea to use the headset as a chew toy one day. They have eaten the left strap hold...

“Your device is corrupt it cannot be trusted”

I have had my Quest 1 for a while now and I loved playing it I had stopped playing it for like 11 months and I tried to get back into vr after not playing for a while. When I tried to play it wouldn’t let me do anything and when I clicked on my accou...

Oculus Buttons Not Sensing Inputs

I posted this on the wrong forum so this is a copy and paste. No matter where I am whether it's a game, in my home or in PCVR certain buttons including both joysticks will not detect being pressed down. I have no idea how this happened other than all...

pacifistm by Honored Guest
  • 224 Views
  • 0 replies
  • 0 kudos

Pairing Quest 2 with iPhone 12 shows "NEARBY" then "NOT FOUND"

I was able to get my Quest 2 to pair with my iPhone, both devices showed the 6 digit code and it paired, and is connected. However in the Oculus app, when I launch it and go to Devices, it shows as "NEARBY" but after a couple seconds it changes to "N...

uzig718 by Honored Guest
  • 314 Views
  • 0 replies
  • 0 kudos

Logitech keyboard support

Hi, I wonder if someone can confirm something before I pull the trigger on an order, Logitech MX Keys keyboards are now supported after last update, are both supported, MX Keys and MX Keys Plus? I'd really prefer the Plus with the numeric keypad, can...

skivit76 by Honored Guest
  • 3448 Views
  • 15 replies
  • 0 kudos

Population one refund

I'd like to request a refund of the fame since I only own a quest 1 and won't be ae to play it anymore.

LeSaph by Honored Guest
  • 608 Views
  • 3 replies
  • 1 kudos
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Check out some popular posts here:

Tips and Tricks: Charging your Meta Quest Headset

Tips and Tricks: Help with Pairing your Meta Quest

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