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Forum Posts

Known Issue: Closing Steam VR crashes Dash

Hi everyone! We're seeing a small group of Steam VR users finding that Dash is crashing on headset and that their PC is becoming unresponsive once they quit the app. The team is working on identifying and fixing the root cause of this issue, and righ...

Known Issue - V65 - V67 USB-C Debris/Water Warning

Not a solution - Marking for visibility Known Issue Hello everyone! I have observed that a significant number of users are still encountering the USB-Debris error even after the V64 fix was distributed to everyone. Consequently, I have taken the init...

LaserDisk by Retired Support
  • 54726 Views
  • 111 replies
  • 6 kudos

New User Posting Info

Being a newb in-game and in anything can be tough. Here is a run down of how our tiny forum elves (and moderators) can help get you from an unknown newb to forum all-star. Posting links to external sites, certain keywords, or posting logs outside of ...

Quest 2 - Oculus link stalling

Got an update prompt from the Oculus software today, after doing the update my Quest will no longer connect to my PC, My quest recognises my PC and vice versa, but whenever I click to link them (over cable) it just hangs on the 3 dot loading screen i...

FezzFox by Honored Guest
  • 730 Views
  • 3 replies
  • 0 kudos

When I turn on my Meta Quest 2 it goes gray and shuts off

Whenever I try and turn on my oculus quest 2 it goes gray and nothing shows up and if you restart it it goes on for like 2 minutes then shuts off again. I’ve tried factory resetting it, cleaning the oculus, cleaning sensors and rebooting it and nothi...

Paxyyy by Honored Guest
  • 351 Views
  • 1 replies
  • 0 kudos

Oculus pairing issues.

I had to send my Oculus 2 headset back and I was sent a refurbished one. When I turn it on, it takes me straight to the pairing screen with the controllers pulling out the tabs. It will not let me pass the pairing screen to set up the Wi-Fi and the c...

My microphone randomly went super quiet!

hi, im using an oculus quest 2 recently and i'm really enjoying it. However, today, when i was playing recroom, my mic just went super quiet. i had to scream just for someone to hear me in the slightest. someone please help! this is not with oculus l...

azazel279 by Honored Guest
  • 3347 Views
  • 6 replies
  • 1 kudos

Do Not Buy a Oculus - There is NO Customer Support

Hi everyone,Like thousands of other people I am very frustrated with Meta/Facebook. Just like their ads platform, there is ZERO customer service for their VR product.The support team is based in Philippines and reciting scripts - taking no action or ...

Oculus Quest 2 / Squadrons klappt nicht

Hallo ich brauche Hilfe ich habe die Quest 2, möchte jetzt mit einem Link Kabel(nicht original) Spiele wie zum Beispiel Star Wars Squadrons zocken. Ich kann das Spiel starten, schalte dann auch auf VR im Menu um. Dann passiert leider nicht mehr viel,...

TimB2312 by Honored Guest
  • 1138 Views
  • 2 replies
  • 0 kudos

Time setting

I have seen the posts about doing a factory reset when your time is wrong. I have reset 2 or 3 times now and it will not rectify. Me, my phone and my oculus have been in the same location since gotten. Please help support!

Oculus link

Ok so I was connecting my oculus link cable to my oculus and it said allow access to files and I meant to press yes but I accidentally pressed no and now it won’t pop up anymore and now YouTube tutorials work

set up oculus

Buongiornodispongo di un PC gaming molto recente:processore ryzen 5 5600XMemoria di 32 gb di ramSSD da 500 gbGPU nvidia rtx 3060ti 8 gb di ramdissipatore DEEP COOL GAME STROM CASTELLO 240V2scheda madre MSI B450M bazooka Max WIFI e visore QUEST2 colle...

air link 20fps and lag

How do I fix my settings? I did a factory reset on the headset already and nothing seems to change.

Commacazi by Honored Guest
  • 842 Views
  • 8 replies
  • 0 kudos

Party Chat Problems

I'm new to the quest party chat broken I can't even leave it or join my friend party and then when I reboot the quest party chat won't show or it will say connecting and show a leave call but it keeps giving me an error I'm getting really frustrated ...

Log in pattern?

Both of our oculuses suddenly show a pattern sign in when turning on. I DID follow the instructions that come up when choosind the option ‘forgot pattern’ even we never created one. I connected my mobile device and clicked on ‘change pattern’. But bo...

Oculus Quest 2 shows stuck in pairing mode

Hello, we just got a new Oculus 2 and setup was a breeze and played on it a few days. Now, when we turn it on it shows in pairing mode. Yet, in the app it shows connected. I have tried uninstalling the app, clearing data cache, installing the app on ...

Foote1 by Honored Guest
  • 649 Views
  • 3 replies
  • 0 kudos

Advice on how to create a private chat room in metaverse

Hi, my son in eighth grade would like to create a private chat room in the metaverse where his avatar and a few of his friends meet to talk. For us being non-developers, what would be the easiest way to create a private room by invitation only. I was...

Oculus store refund

So today I was looking at bonelabs and accidentally clicked buy and I was on the wrong card so I was wondering if I could submit a refund request for it on that card then switch to a different card and buy it on the other one. Please help

Redeeming a code

I bought a game for a friend, entered their email, they received it, clicked the redeem link, but every time they copy the code into the game page where it says to redeem gift, it tells them "the code is for a different app and check email and try ag...

Lady_86 by Honored Guest
  • 1543 Views
  • 4 replies
  • 0 kudos

Resolved! I'm done! I give up!

I've tried literally every single dang performance issue fixing method there is! It just won't work! I had literally no lag before but it just suddenly pops up giving me awful 6 fps lag spikes every 5 seconds which last 7 seconds! The last thing I am...

it wont let me sign in

when i try and sign in on my pc it wont bring up a browser when i click sign in with instagram. nayone know the preoblem

2nd vr

Can anyone help, we have 2 vrs and we haven’t been on for a while anyway past week we been using them and tried to go on the horizon venues and it keeps says I have to merge my account but them it won’t let me do both Vrs so we can’t play, any help a...

setup with meta quest not finishing

I recently got a meta quest second hand off of a friend and have set it up completely, i've been playing games with it for the last week and just found out the pairing on my phone wasn't finished. I thought that wasn't a big issue, i'd just do it aga...

Educator/student accounts / Unable to add Payment method

It seems I'm now required to add a payment method to set Oculus Quest 2 to Developer Mode. Is there any way for educators and students to bypass this? I shouldn't require students to add credit card numbers to learn how to develop for Oculus Quest 2 ...

Quest 2 pro

My quest 2 pro runs hot in the front lenses, when tethered, damage risks?

Resolved! Quest 2 on Windows 11 is unplayable

I've tried every solution to solve this problem and they all don't work well, although having the OVR server visible does sometimes fix the stuttering, most of the time it doesn't work, kind of wish Meta would just update there pc software to work on...

Use this code to connect to your headset issue

I keep getting a tab on my headset to use the code shown on the screen. And when I complete it, on my phone. It tells me that that it was complete and to put on your headset. But when I put on my headset, it tells me. “An error occurred. Please try a...

Account Won’t Confirm

I go to log into my account using my Facebook sign in. I am then instructed to confirm my Facebook account. I put in the six digits and I’m stuck on the screen and it never confirms. After a minute it says to check my connection. I have full WIFI con...

Airlink suddenly stuck searching for PC

Until recently my airlink has worked pretty flawlessly but since around a week ago, airlink has been struggling to connect to my pc. On quest 2, when I open the airlink menu, it will just say seaching for pc. Sometimes, after a few minutes, the quest...

Stuchoo by Honored Guest
  • 488 Views
  • 1 replies
  • 0 kudos

Oculus Quest 2 Right Controller not working/pairing

I've had my vr for about a year now (also had a year before but it broke so I had to get a new one) and I tried going on it today and my right controller could not be tracked, and now and again would not even pair. I bought new batteries to see if th...

liliaXD by Honored Guest
  • 1255 Views
  • 4 replies
  • 0 kudos
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Check out some popular posts here:

Tips and Tricks: Charging your Meta Quest Headset

Tips and Tricks: Help with Pairing your Meta Quest

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