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Forum Posts

Trouble With Facebook/Instagram Accounts?

Hi Meta Community,If you're reading this it means you're facing some issues with your Facebook or Instagram account. We know how important it is to ensure you're able to regain access to your Facebook and Instagram accounts. MetaQuestSupport, Moderat...

New User Posting Info

Being a newb in-game and in anything can be tough. Here is a run down of how our tiny forum elves (and moderators) can help get you from an unknown newb to forum all-star. Posting links to external sites, certain keywords, or posting logs outside of ...

Visual bug

Hi I need help. So I have been playing blade and sorcery through airline on my pc with my quest2. It has been working great but I just got on ro find that in my right eye on the quest it like mushes everything it is realy annoying and it makes it ver...

Cmac831 by Honored Guest
  • 1497 Views
  • 11 replies
  • 0 kudos

Game not installing or is really slow installing

Is anyone else having a game install at a very slow speed or a game not installing at all because I've been trying to install bone lab for 2 days then my power went out and now it's not installing at all

ttt_mac by Honored Guest
  • 672 Views
  • 3 replies
  • 0 kudos

Resolved! USB Error

Hello, could someone pls help me?Today when i turned on my pc and plugged in my headset, i got a message from Windows that something went wrong last time i was using the Headset and now it wont connect anymore. The light in the headset also doesnt li...

Resolved! Fatal Error message

I have just started getting the following error message on my Quest2. "Dash encountered a fatal error. Please reload dash to continue. Press any button to reload dash" This seems to be an intermittent fault. It recently occurred when I was using FS20...

Alan2247 by Explorer
  • 8179 Views
  • 11 replies
  • 0 kudos

Left controller completely and constantly disconnects

I’ve had some drifting issues with the right controller from time to time and sometimes it would just completely disappear, but it would usually come right back. Now, however, my quest 2 is COMPLETELY UNPLAYABLE due to the left controller connecting ...

Sphinx9 by Honored Guest
  • 702 Views
  • 2 replies
  • 0 kudos

Сontrollers do not work in steam vr

Congratulations. I have a problem when I go into steam vr or another game in steam like half life Alex I have these two controllers and none of the oculus keys on the controller work except the button to exit steam vr.How can this be fixed?- windows ...

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motend by Honored Guest
  • 2997 Views
  • 3 replies
  • 0 kudos

issue when I try to spawn modded weapons in Bonelab

I tried to mod Bonelab, the mods are IN, but when i try to spawn, for example a M134 Minigun, nothing spawns. Help?No idea if any Stress Level Zero devs are in this forum, but im guessing not.Remember, the mods are in and active. If it proves that i'...

I can’t buy games

Whenever I try to purchase a game, I got a message that says, “Something went wrongwe are having trouble completing your request, please try again”what do I do? I have a PayPal linked and but I am using a gift card.

ELITE STRAP WITH BATTERY NOT CHARGING

So I have the elite strap with battery and I have loved it so far but it’s always given me issues with it not staying connected. Now it won’t connect at all or it will for only a second. I know it’s not the headset because it charges fine with my oth...

Elite strap with battery not taking a charge

I just bought an the elite strap with a battery on it, plugged it in for hours and it never took a charge. There is no button on it to turn on that i see nor does the light on the oculus itself light up when its plugged in or charging. Not entirely s...

"Something went wrong" whenever trying to buy a game

I'm trying to buy Bonelab right now with my gift card balance, but whenever I try to buy it "Something went wrong" shows up. I didn't have any problems when I bought games in the past too, I also tried downloading it in the browser, app and the vr it...

Screenshot_20230124_143841_Meta Quest.jpg
zbored by Honored Guest
  • 770 Views
  • 5 replies
  • 0 kudos

Resolved! Resident evil code after factory reset

Hi, I was recently given a Quest 2. If I factory reset it, will I be able to use the Resident Evil code again? Or can it only be used once and I’ll lose it off the device if I factory reset?

Disabled, can only watch up

Hi there, i am disabled and lay in bed, can only watch up.i can move my hands and arms but not my head, a friend helped me with this vr headset because iam very interested in this stuff. can somebody help me setting up apps to looking up as i do? tha...

How do is with my son and my account?

When I set up our new oculus, I accidentally made my son’s account the parent and not mine. How can I switch the parent controls to me and make his a teen account?

Buddy1439 by Honored Guest
  • 505 Views
  • 2 replies
  • 1 kudos

Question about Meta Quest Pro

I have a question about Meta Quest Pro. Can someone who is knowledgeable please tell me about it? When I try to charge it, the power goes off. It is not in a state of thermal runaway, and there is no problem with the battery level, so I want to know ...

Darker than usual on latest update

Has anyone noticed that the virtual environments are darker than they used to be? Is there like a day/night cycle that runs based on actual time of day?

Graphics card not compatible (RTX 2080 SUPER)

I'm trying to play some pcvr games with air link, I did this many times and always worked but today decided to stop working. It says graphics card not compatible or something like that, but all of my specs are good enough to run air link and again it...

FraxxSc by Honored Guest
  • 1284 Views
  • 3 replies
  • 0 kudos

Support ticket not viewable

Like many others i have the problem that i made a support ticket and got a mail saying it was updated.There is no way shape or form to view the ticket. The Email meta sent that i have created a ticket does not contain a link that will forward you to ...

How can I get replacement controllers?

I’ve had my vr for around 2-3 years and around a year ago I started getting stuck drift but It wasn’t that bad. Recently when I tried to use my vr the stick drift made every game very unplayable. Is there a way I can get a replacement controller with...

Need a hand?

The community can help! For Meta Quest products, search for similar issues or create a new thread and the community will jump in soon. See our new thread posting tips for Getting Help from the Meta Quest Community.

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Having trouble with a Facebook or Instagram account? The best place to go for help with those accounts is the Facebook Help Center or the Instagram Help Center. Our team isn't able to assist with those account troubles.

Check out some popular posts here:

Tips and Tricks: Charging your Meta Quest Headset

Tips and Tricks: Help with Pairing your Meta Quest

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