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Forum Posts

Resolved! (Not Resolved) Known Issue - Boundary not saved | Stuck in Passthrough

I have a brand new Quest 3. But it is giving me problems with boundary settings. often when I turn it on it comes up in pass through with no settings or way to get into the apps or settings. Rebooting eventually gets me a message to create a boundary...

adgilcan by Honored Guest
  • 3797 Views
  • 78 replies
  • 5 kudos

Resolved! (Not Resolved) Known Issue - V62/63 USB-C Debris/Water Warning

v62 has a big problem with USB port sensor (found the very same issue on my Q3 and the one of my wife)... when used with an extension cable (even if it is a quality cable) from time to time star showing the debris-water warning message. Of course the...

Trouble With Facebook/Instagram Accounts?

Hi Meta Community,If you're reading this it means you're facing some issues with your Facebook or Instagram account. We know how important it is to ensure you're able to regain access to your Facebook and Instagram accounts. MetaQuestSupport, Moderat...

Resolved! Contacting Meta Quest Support & Collecting Logs

Should you encounter an issue or have any questions that would require you to contact Meta Quest Support, you can do so by heading to the support page (https://meta.com/help/quest/). Here, you can contact the support team via email or live chat. If y...

How to Report a Bug

As with any software, sometimes you will come across unintended bugs or glitches. When you come across an issue with a Quest product, you may want to report it directly to our Engineering team. You can do so directly from the desktop or mobile app. B...

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New User Posting Info

Being a newb in-game and in anything can be tough. Here is a run down of how our tiny forum elves (and moderators) can help get you from an unknown newb to forum all-star. Posting links to external sites, certain keywords, or posting logs outside of ...

Vrchat won't install after uninstalled

I had the beta on to see bone physics but when I changed it back to regular live version it wod let me reinstall it it would let me install but then it would say "install vrchat" after I already installed it (I am on live version of vrchat)

Reset pin

I need to reset my pin . I don't remember it . And don't have access to email used

Hand Tracking Grab Release Distance

I've noticed it's difficult to release objects if you grab them far from the origin. What I mean is, (using hand tracking) if you pinch grab an object close to its origin then it's easy to release. But if you grab it from a point farther from its ori...

DXLVR by Honored Guest
  • 555 Views
  • 0 replies
  • 0 kudos

Oculus Link Sudden Stutter

I was able to run stream with perfect performance this morning and suddenly it's stuttering. I changed nothing in my settings. I've tried restarting my computer and still having issues. Please help. This happens every once and a while and resolves it...

Import not showing

I took an STL and converted it to a GLB file. Placed in the import folder. However all I see when I open it up is a [RED !] What could I be doing wrong?

hadesjw by Honored Guest
  • 465 Views
  • 1 replies
  • 0 kudos

Doesn't work properly

When I connect my Oculus quest 2 to PC via link cable, it seem everything is ok. But when "Enable Oculus Link" message is prompted and I clicked Enable buttom, loading screen is shown up and nothing further happened. Please let me know if you have so...

Gnian by Honored Guest
  • 216 Views
  • 1 replies
  • 0 kudos

Alder Lake & Quest 2 FIX NEEDED

The oculus software for the quest 2 Paired with the newer Alder lake CPus Is struggling. The program (oculus) seems to not know what to do, it is being thrown around From E-core to P-core and so on. I have all the latest Drivers installed for everyth...

Explo101 by Honored Guest
  • 393 Views
  • 1 replies
  • 0 kudos

Transparency

Note that I can see my room while using my system . I reset it to factory settings and , i'm still. Experiencing the same thing . How to correct this . Note this system is four days old.

Controller not connecting

My controller will not connect to the oculus app. The light flashes and vibrates but doesn’t do anything else. It is not the battery. Help:sos_button:

Account Issues

So I was about to play some PokerStars Vr and I turned on my headset, set up the boundary, and connected to the new WiFi because it was somewhere I have never used my oculus quest before. I got on and I went to my apps and nothing was there. I checke...

My oculus quest 2 doesn´t work with my gaming laptop

I bought an Acer nitro 5 gaming laptop with RTX3080 graphics card and the oculus app doesn't work on the headset with oculuslink not with airlink. I have all the drivers updated and I have done everything that oculus support says but it does not solv...

pr0neng by Honored Guest
  • 357 Views
  • 1 replies
  • 0 kudos

Oculus Quest 2 Black Screen Laptop Connectivity

I recently bought an Alienware M15 R5 Ryzen Edition. 15.6 FHD 360hz.AM Ryzen 9 5900hx.16gb RAM1 TB SSDGeFore RTX 3070 8gbWindows 11 (also downgraded to windows 10) First of all i also have an alienware R4 and quest 2 works fine with both oculus link ...

Larania by Honored Guest
  • 567 Views
  • 3 replies
  • 0 kudos

oculus quest 2 not loading

My oculus has been fine for months, I went to turn it on the other day and it is stuck on a loading screen with the logo blinking. I've tired a hard reset and a factory reset. I need help. I've contacted support before and nothing has helped. I don't...

Resolved! Screen goes black

Hey, I always had that one bug that one of my screens turned black as soon as I start the oculus app, But that never really botherd me because it only went black for like 1-2 sec. Still thought that this was odd. Well since yesterday I have one more ...

Yutix by Honored Guest
  • 1753 Views
  • 3 replies
  • 0 kudos

Not able to install Horizon Worlds

I just purchased my oculus a week ago. I have talked to oculus support with no help. Whenever I go to install Horizon Worlds there is no option to install. All I get is a coming soon and an option to add to wish list. Can someone please assist with t...

Resolved! Purple passthrough during apps

I'm wondering if anyone can help me. In the last update or so they added some sort of passthrough feature where you can see parts of your room, while in menus and apps. I thought I saw an option to turn it off, but I can't find it and I don't know wh...

New Beat Saber OST 5 Update won't install;.

So, I've heard about the new beat saber ost 5 update come out and stuff like that.But when I try to install it on my quest it shows the new banner but no new update available pop up. Any fixes??

Proximity sensor

I have an Oculus Quest 2 and the proximity sensor stopped working. At first I put white paper tapped over it. It worked for 2 days then stopped. I've tried factory reset. When I start it up, I see the oculus logo light up when wearing the headset but...

Danny0h by Honored Guest
  • 739 Views
  • 1 replies
  • 0 kudos

Problem with tracking/ controller

Ok so technically I have two issues. So one of my son's quest 2 is having a tracking problem as soon as you turn it on it starts bouncing around and popping up with a message basically saying tracking lost. Back and forth while bouncing around. I mig...

Unauthorised payments

There are multiple unauthorised payments on poker stars vr for credits that I didn't buy or receive? It amounts to £105. How do I get this money back?

Quest 2 mic not working.

I have had a quest 2 for a while now and i've seen some issues. screen blacking out, not turning on, trash tracking. but the worst one in my opinion is mic issues.My mic was working for about 2-3 months, but randomly it stopped working. I have tried ...

Oculus is stuck in updating mode

I just purchased an oculus and for the last 24hrs, it's stuck in the updating mode at 0%. I've reset the game several times and it just does the same thing, continues to update with no progress. On top of that, the game shuts its self off about every...

usb device not recognized oculus quest 2

Hey, I have a problem with my Link cable connection to my quest 2.It seems like that once i plug it into USB3.0 it does not recognize my quest 2 device. If i plug my phone into that cable, my pc does recognizes it tho. so its not the cable or my usb3...

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