Hi everyone! We're seeing a small group of Steam VR users finding that Dash is crashing on headset and that their PC is becoming unresponsive once they quit the app. The team is working on identifying and fixing the root cause of this issue, and righ...
Not a solution - Marking for visibility Known Issue Hello everyone! I have observed that a significant number of users are still encountering the USB-Debris error even after the V64 fix was distributed to everyone. Consequently, I have taken the init...
Hi team, I'm getting micro lags and stutter in Airlink on my Quest 3 (EU/UK), esp. when moving my head. In the Oculus debug overlay this causes brief spikes in transmit/decode, fps drops and visible stuttering. The issue is not present on my Quest Pr...
Being a newb in-game and in anything can be tough. Here is a run down of how our tiny forum elves (and moderators) can help get you from an unknown newb to forum all-star. Posting links to external sites, certain keywords, or posting logs outside of ...
I have had my oculus for some time now, but once the meta came out I updated my oculus and I cannot login, it says I need to update but I have the latest version.. I have contacted support and they said they are working on it but its still an issue… ...
So, like you I tried everything except the sideload, but I got bored and tried everything again and the Oculus Developer Hub worked this time when it didn't the last. I'm still having weird issues with the app not connecting to the headset, but I'm a...
Hello, so since today I can't seem to get into the Oculus Link app. It says "Can't Reach Oculus Service" "Please try restarting your computer." But this doesn't help, I've also tried repairing the app, without any result. Tried reinstalling the oculu...
My Quest 2 is stuck in the screen that shows the 5 digit code to pair it with the app. It is already paired with the app, it says "connected" but i can't get the Quest to advance to the next step. I already did a factory reset and tried it again with...
Hi, We have ongoing issues with getting our Oculus Headset replaced. This headset was purchased in November by my 11 year old son with his birthday money. He was really enjoying using the headset until a dead pixel appeared. We contacted Oculus Suppo...
I've had a replacement headset due to a faulty one. Third replacement to be honest. All previous replacements didn't get to the point of connecting controller's before fault found. As they only replace faulty part ie head unit how do I connect contro...
You may have connected your oculus quest 2 to your PC or charged it and for some reason it’s stuck in USB mode. I have a solution! This may not work but what I did was scroll to the bottom and hold the volume and power button for nearly 45 seconds. T...
Hi there, I'm having trouble creating an Avatar... I'm on the latest public test build and when trying to edit my avatar I get a Network Connection Error, as in the screenshot.I've tried restarting, I can browse the internet, everything else works, e...
i still have the warranty. the headset doesn't work. at first, 2 months ago, i couldn't get it to work as it didn't recognise either the usb or the display port being plugged in and would switch to the other one not working if I unplugged and replugg...
I refunded q game and i did not get the money back on my card this bull **bleep**
I’ve tried unplugging, replugging, switching the usb, disconnecting it from the headset yet i can’t seem to get it working. There’s nothing wrong with the cable since it registers that the quest is connected. I get 3.1 GBps connected to usb 3. Everyt...
Like many people here, I've had an issue with air link not connecting recently, but have found something that resolved the issue (at least temporarily). It's not an absolute fix, but might provide some insight for someone to work out what's causing t...
Hi!I can't install the Win10 Oculus app, it won't even start but just says (translated from german): "Connection failed, can't access oculus servers."This is NOT a problem with a download stuck at xx%, the download won't even start.I installed as adm...
I fell and broke my headset sucks but I was so excited to get approved for refurbished. I sent in my original headset and got my refurbished one back one day FedEx!! I was so happy. I got home from work excitedly went to hook it up and got stuck on t...
I really want 30€ because i really dont have any money and it wont show up. Please help
I had this issue with my left controller before and somehow got it to work after like 100 tries and after feedback from Oculus Support pretty much just having me re-install everything. They obviously didn't know how to fix this exact problem. Now the...
So basically I asked for a refund on time stall because it wasn’t working but the next day I thought I’ll try it again just to double check that it doesn’t work and then I pressed open on the game since I hadn’t revived the refund it was still in my ...
Is there any way of fixing the inside crack or can I get a replacement, we've had it for nearly two years now.
Hi everyone, the team is working on an issue now based on some reports that users are getting logged out of their headset or aren't seeing their purchased apps. In some of these cases, you might not be able to log back in. The team is working to get ...
Oculus 2 was associated with a Facebook account. Went the route of signing up a Meta account using my email. Ended up doing a factory reset to my headset. Now all games/apps that I previously paid for are not in my library.
The left analog stick on my Quest 2 controller is drifting, and it has gotten worse over the past few months, and now I can't even move or use the menu properly. How do I get a replacement?
Me and my partner brought new quest 2 each my partner had hers a month before me so hers is already activated .we saw the link for the promotion for 23 pound each my partner sent me the link to accept the referral which I did yesterday I activated my...
Hello its been over 30 days and me and my partner still havent recieved our 23 pound credit i brought my oculus quest 2 0n the 20th of august i accepted my partners referral link that day then the 21st of aug i activated my headset is there anyway yo...
Just got a quest 2 and it turns on and you can hear it and the light on the side shows it's charging or on or charged and you can hear the on and off sound when you hit the power button. I tried covering up the sensors with tape. I tried to hold the ...
Hi, my controllers have drift but also the index trigger on the left controller is broken (does not spring back out unless you tilt it to slide out) and the same is starting to happen on the right controller. Had the OC2 since May 2021, I’m not getti...
my windows updated its driver and i also updated my occulus but for some reason my pairing to my pc isnt working, i tried resetting and making a new account, everthing i could do. it just wont pair with my pc anymore.
Hi,I'm unable to pair both of my controllers. They used to work just fine, but we haven't played for a while, and now we can't see them with the headset on. I changed the batteries, dissociated the controllers and paired them again. The app on my pho...
I have a Oculus Meta Quest 2. The camera lens is cracked. It’s under warranty , and I have been trying to in touch with someone for over a week now. I have been exchanging emails, they said that they would labels for me to send it back and get it fix...
Literally just tryed to use my vr headset and not working, it has not been touched for a whole week and not been damged at all, windows detects the device though even as the headset is not showing any display, thanks if you can help
