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Forum Posts

Known Issue: Closing Steam VR crashes Dash

Hi everyone! We're seeing a small group of Steam VR users finding that Dash is crashing on headset and that their PC is becoming unresponsive once they quit the app. The team is working on identifying and fixing the root cause of this issue, and righ...

Known Issue - V65 - V67 USB-C Debris/Water Warning

Not a solution - Marking for visibility Known Issue Hello everyone! I have observed that a significant number of users are still encountering the USB-Debris error even after the V64 fix was distributed to everyone. Consequently, I have taken the init...

LaserDisk by Meta Quest Support
  • 44497 Views
  • 111 replies
  • 5 kudos

New User Posting Info

Being a newb in-game and in anything can be tough. Here is a run down of how our tiny forum elves (and moderators) can help get you from an unknown newb to forum all-star. Posting links to external sites, certain keywords, or posting logs outside of ...

Paranormal Game Pack description wrong

Your cust serv told me to post here as well. The Paranormal Game pack you are currently selling for $23 has the wrong description. It states the pack comes with Exorcist VR and Paranormal Activity. However, it actually consists of Exorcist and the Af...

Room camera keeps showing up

For some reason everytime I try to play any game on my quest 2 I move or do anything that you would normally do and then it will switch from showing my my game to showing me my room. It doesn't loose tracking but it completely messes up my game and m...

ur_mom101 by Honored Guest
  • 1858 Views
  • 2 replies
  • 0 kudos

Gorilla tag won’t work

It worked perfectly fine then we got a new hotspot and then it stopped working then we got an another different one and it still doesn’t work but all my other games do. It’s really annoying

nocesma by Honored Guest
  • 2106 Views
  • 3 replies
  • 0 kudos

Security Question and another Problem

Hello, I am living in germany and I bought an Oculus Quest 2.It turned out that the product was already used and was once bought and used in Italy.Nevertheless meanwhile it is allowed to buy the Quest in other countries and use it in germany and the ...

Burst77 by Honored Guest
  • 608 Views
  • 3 replies
  • 1 kudos

Quest 2 link charging but not working with quest link

So I just bought this $80 fiber optic USB type C to USB type C because my last one stopped opening quest link. I plugged it in with the oculus app running on my pc and there's absolutely no connection whatsoever. No green circle next to my device in ...

Appdeling virker ikke

Efter at ha modtaget nyt erstatnings headset virker app deling ikke ! Jeg bliver bedt om at slå det fra på det headset som i har ! Jeg har skrevet til support via mail men får kun retur at sagen er opdateret! Men problemet er ikke blevet løst. 

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Lucas75s by Honored Guest
  • 189 Views
  • 0 replies
  • 0 kudos

Oculus Quest 2 head movements move mouse cursor

Hi!Trying to play non-VR PC game by using Quest 2 + Quest Link (cable + Oculus PC software) + Xbox gamepad.For me each head movement moves mouse cursor in games, which makes them unplayable.I just want to use Quest 2 as a huge "monitor" (I know that ...

ItranLo by Honored Guest
  • 2534 Views
  • 2 replies
  • 3 kudos

Streaks inside lens quest 2

There's 2 nearly 3 x 1 inch streaks inside the lens. The outer lens is crystal clear. I've always kept it in original box once not in use. Never been dropped or hit. No damage on the headset or controllers. These streak scratches appear dark brown an...

Jacsicle by Honored Guest
  • 1039 Views
  • 3 replies
  • 0 kudos

Horizen profile fail

So i have alot if games ive paid for and it said to make a horizen account and i followed all the steps and it said code failed and it told me to factory reset so i did. And i got back on after the setup and im in my oculus account bit its the horize...

Tortuga81 by Honored Guest
  • 235 Views
  • 1 replies
  • 0 kudos

Meta Issues

Hi I have gone through every step that I have read in order to use my Oculus 2. The new Meta is the worst I have seen and can't stand it already for Facebook. Anyway, besides factory resets and such that I have done twice how do I get past the error ...

Endless Update Loop

When updating any app, I get this; It'll say "an update is available", so I click on update, it cycles to 100%, says finished. Then I click on start on the app (like big screen beta 2019), and it then says, "an update is available", so I click on upd...

LDBolen by Honored Guest
  • 1081 Views
  • 5 replies
  • 1 kudos

Account linking

When i turned on my oculus app it asked me to make a new account, for which i thought it was to integrate meta accounts. after that i realised i didnt have acces to my purchases anymore. later i found out there was a bug at the time. so my question i...

Anonymous by Not applicable
  • 420 Views
  • 1 replies
  • 0 kudos

Cant login to oculus app on PC

whenever I try to login to the app on PC it just tells me to confirm my facebook over and over which I have done. I cant even change my password to try with email because it wont let me do forgot password. I am signed in on my browser but the app jus...

Quest 2 account deletion

I am making a new meta account for my quest 2 and accidentally deleted my account and I’m trying to get it back and I don’t know how. I have been trying to get it back for about an hour now and can’t seem to reactivate it, people have said to “login ...

Using Link cable with Quest 2 still require wifi connection?

Hi, I uses the Quest 2 with Link cable connection to run my applications, and when trying to set this up in a new location, the Quest 2 will ask me to pair my device again using a code which means I have to connect to wifi on both the headset and my ...

IntGami by Honored Guest
  • 10608 Views
  • 4 replies
  • 0 kudos

My Supernatural subscription not showing after update

I created the new Horizons login and liked it to my old login. When I am on my Quest I can see Supernatural but when I pull up the app on my phone it says I am not subscribed. I am trying to cancel my subscription that renews tomorrow and cannot, any...

Oculus controller joystick works, but won't move in-game

I've been having a problem with my left controller joystick working when I use it, but not working in my games. I've tried everything including restarting my headset, unpairing the controllers and pairing them back, even completely resetting my contr...

Help need Refund

Hi there I am pretty stressed after purchasing the train simulator Derail valley overhauled...... being new to the oculus I assumed this was just an app type game like a previous fighter pilot one I purchased that downloads onto the headset but then ...

18+ games have a no youth pop up

My account is underaged and my parents bought me blade and sorcery and I have this stupid Pop up and I talked to support and my parents tried to fix this but they can't please help 

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Resolved! Items in the distance look blurry no matter what I do

Hey Guys, I bought my Rift just over a week ago and I am ready to return it. No matter what I do, I cannot get objects in the distance to focus, everything looks blurry as hell and it totally ruins the experience. This is not an issue with the pixel ...

1660 Ti with MaxQ "unsupported"

According to the following Oculus Link Compatibility the 1660 Ti should be supported, it also does not say notebook is not supported. I have a Surface Book 3 w/ a 6G 1660 Ti with MaxQ support. When I run the Oculus App it says "your graphics card is ...

dduffey by Explorer
  • 2457 Views
  • 6 replies
  • 0 kudos

Horizon Worlds

I cannot download horizon worlds. I bought the quest 2 for this and All it says is “add to wish list” ironic the only thing I purchased this for and I can’t even use it. Has anyone returned their quest 2 due to this? I’m debating

Quest 2 - Black Bars On Recording When Head Turns

Hello everyone,So I am trying to record some Oculus Quest 2 footage for mine and my sons YouTube channel and I am having some issues. I have update V43 installed and I have the 256gb system. I go to “system” then to “camera” and turn the image stabil...

LOGGED OUT OF MY ACCOUNT AND CAN'T SIGN IN

I have an Oculus Rift S.Recently, I've been signed out of my account and I keep getting stuck at the confirmation code part. The code would not send to my account no matter how many times I asked it to be re-sent. I've also tried signing in with my F...

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Check out some popular posts here:

Tips and Tricks: Charging your Meta Quest Headset

Tips and Tricks: Help with Pairing your Meta Quest

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