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Resolved! (Resolved) Known Issue - V62/63 USB-C Debris/Water Warning

v62 has a big problem with USB port sensor (found the very same issue on my Q3 and the one of my wife)... when used with an extension cable (even if it is a quality cable) from time to time star showing the debris-water warning message. Of course the...

New User Posting Info

Being a newb in-game and in anything can be tough. Here is a run down of how our tiny forum elves (and moderators) can help get you from an unknown newb to forum all-star. Posting links to external sites, certain keywords, or posting logs outside of ...


Is there an outage? My oculus home screen gives me "Sorry, something went wrong. Please try again later." When clicking on my icon where my profile picture is usually. My apps are also not showing up.

Smeven by Honored Guest
  • 1 replies
  • 0 kudos

Factory Reset

'I have just recently factory reset my Quest 2 to fix a problem with my link cable, but when I tried to finish the setup, I was unable to since my left controller's broken (as well as lost). Is there any way for me to finish the setup without having ...

Resolved! Can't buy games in Oculus store

Every time I try to buy a game I get this error code.GraphQL server responded with error 1383118: We noticed something unusual and, for your security, this request couldn't be completed. I tried changing the email and te pin number but nothing works.

QueroXD by Honored Guest
  • 1 replies
  • 0 kudos

Avatars 2 SDK V12 Preset Avatar LoadFilter Error in Unity

In Premium Bowling we use preset avatars quite extensively: NPC crowd, PC VR players who can't setup a personalized avatar and Oculus players who choose not to set up a personalized avatar. We have 3 different avatar roles and corresponding avatar pr...

Tomit by Honored Guest
  • 3 replies
  • 0 kudos

Link Cable Stopped Connecting

Please Help!!! I've been using Quest 2 with Link Cable for over a year with no problems. It just stopped working (won't connect). I do not even get the "allow data" message, nor is the headset recognized by Oculus PC software. I did a factory reset o...

No Referral Credit

Hello, I just got my VR today and my friend told me I will have my credit once I activate my Oculus. I haven't gotten yet. Can someone please help me?

Meta Quest 2 Right Controller not working at all

Hey, So, I’ve had my Quest since I’d say about last Christmas and I was playing with it last night on the game “Gorilla Tag” and my right controller stopped working. There’s no lights on it, it doesn’t vibrate when I try and pair it, and I factory re...

Green Hell CR 'install failed'

Hey! I purchased Green Hell VR a few days ago and the app appears in my list as 'install failed'. Attempting to reinstall does nothing, attempting to unsinstall also does nothing, and on the store page (where I would install it otherwise) I am met wi...

Nothing is working in my vr headset.

So I ran out of wifi for a couple days and when I finally got it back up, my oculus deleted all the games so there are only four of the preset apps, and it won’t let me go to the store or log into my account or go through the settings or literally do...

xSKITTERx by Honored Guest
  • 6 replies
  • 1 kudos

Refferal Refund

Hello everyone reading this, i just recently got a vr and I redeemed a refferal code which gives me £23 of store credit, I had bought Surgeon Simulator and it hadn't lived up to my expectations. So I refunded it. 3 days later, no email or response sa...

My Beat Saber wont update

When I try updating it does it's thing then it goes on to start another thing that goes 0mb/864mb which is how much MB the game is when you download it so I don't know why this happens and I don't have bmbf but I have used it in the past

pogsolotl by Honored Guest
  • 0 replies
  • 0 kudos

Locked out

Can anyone please help. My 8 year old daughter managed to create a unlock pattern that she does not remember. Needless to say we are locked out. I have followed all the steps to reset. But for whatever reason I can’t get my phone to connect to the VR...

RIRI2013 by Honored Guest
  • 2 replies
  • 0 kudos

NVIDIA GTX 1650 Link Support

Hi, I know this has likely been asked before, but could support Link / Air Link for the NVIDIA GTX 1650 be reviewed? During some testing on multiple devices, i've found my old late 2013 iMac with a GTX 775M (2GB) works, albeit with a warning about pe...

Strange Folders

Hello,I recently modded Beat saber and then I put apk somewhere stange Idk where. Then after I rebooted my Pc 3 Folders and 1 picture came up, they are called downloads, Manifests, Software and the picture OculusLibary. I deleted them but every time ...

I regret buying Quest2

Meta can’t keep its commitment to those who have bought Quest2. Ordered a right controller 6 weeks ago after I managed to hit the 5 minute window when they weren’t sold out. It was supposed to be delivered may 2 but I looked today and the order is st...

kummer7 by Honored Guest
  • 0 replies
  • 0 kudos

Keyboard crashes, can’t be used

Can’t use anything requiring keyboard input. As soon as the keyboard pops up and you go to use it the app crashes. Keyboard can’t be used. I went to report it I was able to check the boxes for type of unit and type of problem but when I go to type th...

Issue With Air Link

whenever i try to use airlink to connect to my pc i get to the option and when i click pair the launch button doesn’t load. Any fixes?

Customer Support Issues

Sent my Oculus in over a month ago to be replaced. Three weeks ago I received an email saying they were shipping my replacement. A few days after that I received an update saying my package was rerouted back to Meta. Worried, I messaged the wonderful...

ilcvr by Honored Guest
  • 1 replies
  • 1 kudos

Oculus account

I hope I did not mess up and merge with the wrong account with my’s my problem, every time I try to login with the Oculus app it goes to a Facebook account with the wrong email and I can’t stream to my phone. I tried to change my email ba...

Connected via link to PC there is a hum /background music/sound

How can I turn this off. It is super annoying and does not seem to go away even when there are other sounds active. Ex. I connect my headset to my PC and enable link. Immediately there is a tone that goes up and down. Things I have tried that I found...

Shaon94 by Honored Guest
  • 2 replies
  • 2 kudos

Controllers okay but not working!

My controllers will reset after taking batteries out, they come on and then they connect. As soon as they're connected they aren't working on the headset and I have to keep taking the batteries out and reconnecting and they stop working as soon as th...

Dowell5 by Honored Guest
  • 1 replies
  • 0 kudos

Stream flashes when i hit the oculus button in game

Could have titled that better, Anyway.So been having this issue well streaming, My main game shows perfectly fine but if i hit the oculus button on my right hand to open the oculus menu to look at a desktop window, The stream view doesn't see that, T...

Factory Reset

'I have just recently factory reset my Quest 2 to fix a problem with my link cable, but when I tried to finish the setup, I was unable to since my left controller's broken (as well as lost). Is there any way for me to finish the setup without two con...

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