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Remediation Steps for users blocked in v76 with Wi-Fi 7 Routers
We are aware of an issue affecting some users with Wi-Fi 7 routers/Access Points after the recent software release. Our team is working diligently to resolve this problem, and an updated software release with a fix will be available shortly. In the m...
Resolved! (Not Resolved) Known Issue - Quest PCVR streaming micro lags and stutter esp. when moving head
Hi team, I'm getting micro lags and stutter in Airlink on my Quest 3 (EU/UK), esp. when moving my head. In the Oculus debug overlay this causes brief spikes in transmit/decode, fps drops and visible stuttering. The issue is not present on my Quest Pr...
Trouble With Facebook/Instagram Accounts?
Hi Meta Community,If you're reading this it means you're facing some issues with your Facebook or Instagram account. We know how important it is to ensure you're able to regain access to your Facebook and Instagram accounts. MetaQuestSupport, Moderat...
New User Posting Info
Being a newb in-game and in anything can be tough. Here is a run down of how our tiny forum elves (and moderators) can help get you from an unknown newb to forum all-star. Posting links to external sites, certain keywords, or posting logs outside of ...
Audio problems when recording
For some reason, whenever I record on my Quest 3S, the audio isn't synced with the video, and it's super annoying.I've tried everything to restarting my headset and even factory resetting it, and yet it's still an issue.
Stealing
M'y friend got stolen (meta quest 3s) so now i have a question , Can he have a refund or a new headset or something like that?
Resolved! "Where" do I go to verify my ID
I've been trying to do this for days and no help or luck has come and my account is going to be suspended on the 25th, I am 17 years of age and need to verify my ID in order to keep my account and I cannot figure out for the life of me "where" i can ...
Poor performance in Meta Remote Desktop
I have a desktop with an i7-7700 and a GTX 1060 6GB and a laptop with a ryzen 5 4500U, both seem capable of streaming 3 displays in Horizon Workrooms, for sure because I stream actual VR games to my headset often.But whenever I use Horizon Workrooms ...
Resolved! White horizontal stripe across screen while using link
Headset seems to work fine stand-alone. I use the headset with IRacing, and often (not always) get a translucent horizontal stripe across the screen after about 15 minutes or so. It doesn't feel like the headset is overheating. This doesn't show up o...
Oculus Link (wired) crashes randomly with all drivers after 566.36 (not included)
Oculus Link (wired) crashes randomly with all drivers after 566.36 (not included). Just observed the crash with 576.02. Reverting to 566.36 solves the issue and crashes NEVER happen. However, with 5090 I can't do that. Specs:5090, 64GB RAM, 9800X3DLa...
How to exit nfl football
After playing around of golf on pro era I can’t find the exit button. It appears know where. I have to press the power button and turn the system off. And on pro football also.
Meta Quest Link App Not working/ Opening
For the past few months, I have had issues with the Meta Quest Link software, Cable link, and Air link and have found no solution to my issue on any forums or help posts. When I open the software on my laptop (Asus ROG Zephyrus 16 2024), I see the Me...
Quest 3 EXTREMELY laggy on steam link
Just connected to steam link to play beat saber and it's so unplayable it's not even funny. Ever second it lags or freezes and like I said it's unplayable. Even steam vr home is beyond laggy, the world will like do a 180 because it freezes and me mov...
OVRLibraryService not running - set to manual via client install, will not run when attempted
So, after a torturous attempt to get my Oculus client reinstalled recently (see my prior post) I'm now facing another problem. The OVRLibraryService is not running. This means my library is not updating.The default state of this service is that its b...
Meta PC software can't reach Meta Quest Link services.
as you can see in my screenshot somethings not right. ive searched the internet but i found nothing, i use windows and this error came when i installed the software and it went through a scan to verify everythings alright.I also tried the "repair" bu...
Resolved! Can you refund Quest In app purchases?
I've been searching around but is there no information about if it's possible to refund IAP to someone who accidentally purchased items in game. Is this possible to do?
Community standards violations
Spoiler (Highlight to read) Hello Facebook Team, there is a problem with the Facebook page, the page is at risk, and monitoring has been suspended, I know it is my fault, but please, we will solve this problem. Please Community Standards fix my probl...
ISSUE
hey I’ve been playing on my quest 2 for a while and now I can’t hear anyone on my video playbacks it’s been happening for a while I don’t know exactly when or why this is happening can you guys help me fix it
Re: Someone hacked my Facebook account just found out i still have access to it through my meta ques
My Facebook account hacked
My Instagram was hacked
Hi, my instagram was hacked and phone number and email were changed. I’ve done the selfie for account recovery weeks ago and received no response. I believe my email is still connected cause I get login notifications but password reset goes to the ha...
2nd account profile glitch Meta Quest 3
Sometimes when logging into our 2nd account, the headset glitches and jumps back to the 1st (owner) accounts home and then there is nothing else to do than restarting the headset.It's been like this for a couple of weeks now..
No controllers being sent back for replacement. Anyone else having issues?
My ticket number. 4809341 I've been promised several times by reps that my controller will be mailed back to me it's been going on three months now which utter ridiculous. Idk what to do at this point. I've been lied to as many times I can count. I'm...
Resolved! Meta quest app logging in not working
Alright so in my meta quest app there are many options into logging in, face book logging in with metaquest account and instagram. So first I clicked the option log in to your meta quest account BUT it says "Continue in your browser" I exit out and f...
Resolved! Pokerstars VR black screen
Thought I'd try poker stars out.After the pokerstars logo intro, there is just a continuous black screen.I have read many people having a similar issue.Are people currently experiencing this issue?
Instagram account hacked and now Facebook suspended
My Instagram account was hacked and now I cannot access my Facebook. and the person who changed my Instagram account or is using my email with this name doesn't follow the rules. This is not me, perhaps they have linked this name now to my Facebook. ...
I cannot control my Facebook group page.
My Facebook page was hacked and Facebook disabled it. I started a new Facebook account but I cannot access my group page that was connected to my Facebook account that was disabled. How can I get access to my Facebook group page. It is still active. ...
Passthrough while playing pokerstars VR not working
As the title says, the passthrough isn't working while playing pokerstars VR.I can't get the watch band to do it, and double tapping the side only brings me to the meta menu outside the game (where pass through works)Is it something to do with the mo...
Oculus link main menu background
is there a way to change the white background of the Oculus link main menu screen? (the one you see when you enable Oculus link, where you can access your PCVR games and link features/options)Thanks
Quest 3 controller tracking
so I just got these two new controllers on march 25th on my birthday but I noticed something with the controllers even on the first day of getting them. the tracking seems to keep messing up but its more of the right controller, I tried everything to...
Gameplay flips 180 degrees
My game keeps flipping 180 degrees without me having done anything, I have tried restarting the headset, replacing batteries of my controllers and more. But nothing seems to work...I am using a Meta Quest 3, and every other post that I've found here ...
Resolved! Quest menu bar and menu tabs disappearing and not reappearing after some short time.
Hello! I have discovered a problem with my Quest 2 where not only is the device taking a longer amount of time to load up to the menu, but I simply cannot play anything because everything in the Quest 2 home disappears after a few minutes and nothing...
Quest 3 (and my old Quest 2) only recognize USB 2 rather than USB 3
My old Quest 2 had the same problem but I just decided to live with it until I upgraded, but my Quest 3 now has the identical problem. I've read and tried fixes and workarounds I've seen on many posts (including some in this forum dating back to 2020...
Can't change child's email- "already in use" by deleted account
I am trying to change the email address for my child's managed account. The problem is that he started setting up a separate meta account with the email I am trying to use. We have now deleted that bogus account, but I am still getting the error "Thi...
Social Features Blocked
My son is having trouble messaging friends on the meta quest 2. His account is a teen account (ages 13-17) I have added his account to my family center so that I can manage it. All supervision settings are off, meaning nothing should be blocked (apps...
