I can't click on anything

I have a brand new oculus quest. I purchase township tail but I can't click on anything. The animation is there but I can't do anything with it peri've asked in several different forms and send support tickets from different websites and I'm still st...

Can no longer log into Quest 2

Evidently, my wife was the primary on the headset and now that a Meta account is required she cannot access the FB account she used for set up. We tried making a new Meta account and new password and it just keeps saying we have to log in with the ol...

Quest 2 Pro Controllers

So I'm in UK waiting for meta quest "version 49" and "Runtime Version 49" am I ?? Before I can use my Pro Controllers that I just purchased  When is this happening??

Pro controllers with Quest 2??

Two nights, 4 hrs a night  still nothing!!!! Ive paired, unpaired rebooted, restarted everything, headset, controllers, mobile app, phone, installed app on pad, done it whilst charging/ off charger 勞勞勞 still 0% left and right controllers yet can ...

cannot connect to wifi

Just got metaquest 2 However I am unable to connect to my home wifi. It says my password is incorrect. However, my wifi password is correct. I have been trying for at least 3 days to connect to wifi and have been unable to do so. Can I just delete my...

try to start using it and only the black screen with the logo stays

try to start using it and only the black screen with the logo stays

Will not load

Hi I am posting on behalf of my son, the oculus prompted a reinstall of vr chat which he did and then it will not open, please help!

my left controller is. Stuck in place

Bluetooth Stopped Working

I keep getting a message on screen that says “Bluetooth stopped working.” I’ve tried resetting my Quest 2, but the message eventually comes back. This has been persistent and repeats often. My device is new, purchased 12/2022. Are the controllers con...

My PC won't let me into my account.

Hey, I'm new to the PCVR world, I just got Oculus on my Pc, and I can't log in, I've changed my password 3 times, and I double checked that I have the right Email, but it still says that somethings wrong.

A game I bought disappeared

I bought Iron lights on my Oculus quest 2 a while back, and I stopped playing it for a little while, but when I came back to it to try it again it didn't show up on my library. I looked at my purchase history to make sure I didn't refund it and I did...

Quest 2 Connecting to PC Allow Access to Files, Accidentally pressed "Do not show again"

How can I enable file access from my PC when connecting it to my Quest2? I accidentally pressed "Do not show again" and now I am unable to bring the prompt back, or even find any settings relating to it. I would like to be able to leave access enable...

Install Failed

@MetaQuestSupport I bought Please Don't Touch Anything and it says install failed and when I click retry nothing happens

quest 2 versioning and v49 update

Hi Meta Support...my Quest 2 currently shows a hodge podge of versioning on the Software Update page in my Quest 2. For System Version and OS Version: 49068160412800150 (long number, no format) For Version and Runtime Version: 47.0.0.282.314.42823730...

Samsung gear vr No network connection s8 no Oculus entry

[image redacted]  help please anyone with any information about this situation

tracking issues

so when i try to make my boundary it says set floor level etc. but when i press set floor level and put my controllers on the ground and bring them back up the whole floor level follows me and doesn’t stay on the ground. its a huge disruption when i ...

Elite strap broken

Hi I’ve had my elite strap with battery pack for about a year I’d say and just about 2 days ago it has just stopped working, it won’t take a charge anymore. I have tried 2 cords and flipping them multiple times nothing is working and was wondering if...

I feel scammed

So i recently bought this pack called "1 day pack" from the game gorilla tag. i bought it from the meta quest store and it has been payed but i dont have anything in the game and i havent seen anyone having this problem and i dont know what to do bec...

Elven assassin is stuck on syncing

Can you help me please I bought the game Elven assassin and I started sinking it with the cloud and it is stuck on syncing and I can’t access the game what do I do

I can't pair the pro controller to my Quest2.

The pro controller arrived two days ago When I tried pairing to quest2 Stuck at 0% controller update Tried all troubleshooting I've done a factory reset several times with the same results. If I replace it, will I be able to pair it properly? I reall...

Horizon profile issue

my friend cant create a horizon profile every time it says to put in a name and username he puts it in and presses next but it doesnt go through I tried to make another account but it also wouldnt work he can't use his headset that he just bought

Referring link

I forgot to redeem the reference link with me and my friend what shall I’d do

Meta Quest for oldies.

Hi- I am completely new to this technology but I must say what I have seen so far has blown my mind. It has encouraged me to learn more but at my age the learning curve has been rather steep. I have very basic and probably rudimentary questions as se...

Need a refund

I bought Pebble Beach for golf plus and never played it . I want a refund so I can buy it in the 4 course bundle. There seems to be no way to do it.

Bad replacement experience

10 days ago I sent my Q2 back for what seemed like an easy replacement. My original unit had began boot looping and I was a bit surprised when a replacement was offered instead of a software fix. However when the refurbished item arrived 2 days ago t...

i think i softlocked my quest 1

So I wanna use my quest after about 2-3 months and when I enter the passcode I wrote done it didn't work so I tried to factory reset by pressing the volume and power buttons but it just comes up with "No command" I did hardware updates from the oculu...

i replaced my broken headset and have no access to it. now i cant share purchased apps with my new 1

it says i can only share app on one device. i have no access to the one device . How do i delete the other device ?

Horizon worlds

Hello I carnt get into horizon worlds its stuck on the blue screen 

Question about Nvidia RTX 3050 (Not the mobile GPU)

So I know that the 3050 and 3050ti laptop gpu's aren't recommended for use with Oculus Link, but I have an actual 3050 graphics card not the mobile version and was wondering if Link will work on this?