Air Link(wireless and wired) not working with three dots

Hello, the air link (wired or wireless) on my quest 2 isn't working. I have an AMD 5600x 16gb of ram, and an AMD RX 6500 xt. I can connect it to my pc and it knows it is connected, but the air link(wired or wireless) just won't work. PLS HELP!!!

Horizon World not available UK

I have the very first 64gb Quest 2 bought it pre order in 2020 Oct, Its Aug 2022. In the stores horizon world is still not available. My 2 friends has the 128gb quest 2s. Horizon world are available on their quests. We checked our update. Im on the l...

Does my phone samsung galaxy s22 compatible with vr meta quest 2? Thanks!

Does my phone samsung galaxy s22 compatible with vr meta quest 2? Also I can't get passed the pairing code thanks!

Not getting money after I refund game

I refunded nfl pro era and never got my money back it’s been a few months I’ve been waiting just hoping maybe it would get fixed but I never got my money

Meta Quest

Can you please explain to me why when I bought the product everything was working almost normal and now support is not possible/disabled, for what reason it no longer supports the video card and does not connect to STEAM? Why is there no feedback, ar...

Headset won't work/load

My vr headset is only showing a black screen, when I shut it off and turn it back on again it does the regular start up screen like showing me the meta logo but after the start up screen it keeps showing me the black screen and nothing else. If anyon...

Can't install any games on the Oculus App on my PC

Purchased a handful of games and can't download any of them on to the Oculus App on my PC.Message comes up as:Store NotificationSorry, we couldn't install (game). Visit Oculus Support to get help.Tried all the suggestions e.g. uninstalling app, reboo...

Help

I need to send my oculus back and get a new one because my set is completely broke How do I do this???

Accidentally refunded

When I was on the meta quest app i accidentally refunded the game walkabout mini golf is there a way that someone can un refund it for me I really enjoy the game.

Refund

i recently bought blade and sorcery on my quest 2, and i go on to the quest 2 and go to recent purchases, it doesnt let me refund the game. i bought it last night and i didnt really enjoy it, so i want a refund pls. the total was $21.19.

i accidentally deleted my meta account and now i can't recover it cause i get an error

Hello, i'm having a problem, i accidentally deleted my meta account. I know i have 30 days to recover it just entering again, but when i try to do that i get the error "This content is no longer available. The content you requested cannot be displaye...

Back Loop

The little part on the controller where you tighten the strap has cracked. Is that under warranty or where do I buy it from? Just bought it on Feb 21st. Thanks!

Quest controller randomly not tracking

Has anyone run into the issue with the original Quest headset where one controller will be working perfectly fine, then suddenly either stop tracking and freeze up, or teleport far away but still be moving correctly? It's making it impossible to play...

What is going on! Can't move forward! Goes backwards instead.

When I am playing it decides to only move backwards when I push forward.

Missing shiny rocks

Hi is there anyway of getting a refund for shiny rocks on gorilla tag my sons grandad purchased some last Friday but did not receive any Thanks

Anker charging dock batteries failed inside controllers!

The rechargeable batteries that came with the Aner charging dock failed inside my controllers and leaked battery acid on them. This is a HUGE problem especially considering I haven't even had them for a year! What can I do to get my money back for th...

App/game refferals

I sent out a referral link for a game and got the money for it. But I sent other links for other games and people accepted them (and it says they have,) but there is no option to claim/receive the money. How do I receive it?

new meta quest

Hi guys..my son bought me a meta quest for Christmas..he lives in NY and bought it there..when he got to Australia and we opened it and plugged it in it would not charge or work?? contacted the help line and tried everything they suggested but still ...

Can't seem to be able to connect to my wifi, keeps asking me to retry my password.

Accidently bought blade and sorcery instead of blade and sorcery nomad

I wanted to get blade and sorcery on my quest 2 but bought it on my pc not knowing it was a different game, I used code oculus30 is there a way to trade it in for nomad? my computer can't run blade and sorcery and I cant afford it without a code.

Refund not allowed

I purchased a bundle last night, pool, darts, bowling for kids to try. Too hard for them now can't get a refund it's saying it's not allowed

Controller drift

Both controllers are drifting like crazy. This started happening slowly until it just ended up like this, like I was not gaming this hard for them to just decide to start drifting, I look like a clown who cant stand still in every game. I can barely ...

Windows could not start the Oculus VR Library Service, Error code 18

Hi guys..Im using windows 10 pro with the latest windows update, and also my oculus apps with latest update.. but i'm still facing the issue, the Oculus VR Library Service could not start.. i tried several things that i found on the internet, but sti...

problem airlink

Salut, cela fait un moment que mon Airlink a commencé à bugger lorsque je me connecte à mon PC. Mes mouvements sont retranscrits en temps réel sur l’écran de mon pc mais je n’ai que 5 secondes pour voir cela dans mes écouteurs. J’ai une bonne connexi...

Gear vr

I don't understand that