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Remediation Steps for users blocked in v76 with Wi-Fi 7 Routers
We are aware of an issue affecting some users with Wi-Fi 7 routers/Access Points after the recent software release. Our team is working diligently to resolve this problem, and an updated software release with a fix will be available shortly. In the m...
Resolved! (Not Resolved) Known Issue - Quest PCVR streaming micro lags and stutter esp. when moving head
Hi team, I'm getting micro lags and stutter in Airlink on my Quest 3 (EU/UK), esp. when moving my head. In the Oculus debug overlay this causes brief spikes in transmit/decode, fps drops and visible stuttering. The issue is not present on my Quest Pr...
Trouble With Facebook/Instagram Accounts?
Hi Meta Community,If you're reading this it means you're facing some issues with your Facebook or Instagram account. We know how important it is to ensure you're able to regain access to your Facebook and Instagram accounts. MetaQuestSupport, Moderat...
New User Posting Info
Being a newb in-game and in anything can be tough. Here is a run down of how our tiny forum elves (and moderators) can help get you from an unknown newb to forum all-star. Posting links to external sites, certain keywords, or posting logs outside of ...
Civilization VII crashes at startup (legal screen)
So, all of a sudden Civ 7 VR instantly crashes on startup (people don't get past the legal screen) and it seems soime have temporarily "solved" the issue by deleting their savegames, which is ridiculous in a game such as civ.https://communityforums.a...
problema de conexión con meta quest link
Buenas noches, al tratar de conectar el meta quest 2 al pc con Meta quest link, no reconoce el pc y me sale un mensaje de que el hardware no es compatible.paso a detallar el hardware,Procesador 12.ª generación Intel Core i5-12600KF 3,70 GHzRAM instal...
Buying Oculus Quest 1 controllers
I have an Oculus Quest 1 and have a broken controller. Since the Quest 1 is discontinued I’m having a hard time finding a replacement and don’t want to spend the money on a Quest 2 when I already have a perfectly fine headset. Is there any place to e...
Getting past health and safety setup screen?
I see this is a common issue. I have the oculus go and attempted to set up again but during the health and safety screen on my iPhone it doesn’t load the videos. I’ve seen the resolution is to download an older version of the app but I have an iPhone...
Miracle Pool … Can’t grab cue
Grabbing cue during the training steps after new installation releases cue but then just stays pointing down as gripping it doesn’t work. It follows me about but won’t lift to address the ball.
Do not buy meta quest 3
This is the worst unit - defective - fan stopped working in 45 day and only used 8 times. They are making defective units. I am also posting on facebook. Company should be better with their defective devices. There warranty said it can be replaced wi...
Ukrainian language pack
Why is there no Ukrainian language on the operating system for many years, no keyboard when it is a compatible android system ?Is it really hard to install a ready -made language package ??Why should I use the russian language that is not pleasant fo...
Meta Quest 3 Gets Stuck in a Reboot Cycle
My Quest 3 will suddenly restart out of nowhere and then get stuck in a rebooting cycle, repeatedly going from the meta horizon os screen to black and then back to the meta horizon os screen and so on. I have tried powering down from the boot menu an...
Quest 3 v72 Remote Desktop Audio Issues - Passthrough audio not working
Not getting audio passthrough, I promise I have all the prerequisites. I used the official documentation: https://www.meta.com/help/quest/articles/in-vr-experiences/oculus-features/mixed-reality-meta-quest/ I do have forward computer audio on. Oculus...
Support email quit working. I don't know how to contact then otherwise.
I was corresponding with support@store.metamail.com but now I get a message Undeliverable: Meta Quest .....If the Meta Support people read this, please respond so I can continue. BTW: emails have got to be the worst way to get resolution that require...
Quest 2 Link Audio Issues
Hello,I have been using this specific Quest 2 with the same link cable for a few years now. As of recent, I have been getting audio issues with it. The microphone itself is not working, and now overall audio just stopped.On Windows, the input for the...
Quest 2 won’t connect controllers and black screen at random times
Whenever I start my vr it doesn’t show my controllers and they are on and charged and when it does work my screen will randomly go black and i have to restart it hoping it will show the controllers, i’ve factory reset it and done everything i could.
purchased Boneworks but its gone?
so I purchased Boneworks long time ago I can see it in my purchase history but can't find it anywhere I bought it in the meta quest 2 and stopped playing for a while well I just got the quest 3 and on my phone I can see it in my purchase history but ...
Can't receive code via phone number
I have been trying to log into my account that has my PAID SUBSCRIPTION for MONTHS!!! I set up two factor log in, but I am not getting the code sent to my working phone number. This is so frustrating and chat support has been no help! I managed my so...
Is this a legit email?
I received an email from Oculus - talent@oculusjobinquiries.com is this a legit email?Thanks in advance,Sam
Can't pair using airlink
Hi, Greatly appreciate anyone who can help. I just bought my first VR which is Quest 3s. When I try to link on the headset (air link enabled), I can see my pc the name in the format ::. But when I clicked the Pair button, after less than 10 seconds t...
Meta Quest Link app
This issue only appeared within the past 2 weeks, the app is taking around 5-10 minutes to open on my PC, and its detecting my headset with a good connection, my headset is detecting my app. my link cable doesn't seem to be having issues, but wheneve...
No sound when casting to any device - Quest 3
I created an application using Unity, OpenXR, and the XR Interaction Toolkit. The app runs perfectly on the Quest 3. I installed it on my headset through https://developers.meta.com/horizon/ where I created a project and uploaded the APK.Now here’s w...
Need a new control controller
Hello my controller is messing up every single time I try to play the game my left control controller does not want to connect when the controller is off the light is normal but when I turn on the quest, the light start flashing rapidly. I need a new...
Not receiving sms verification text
I have been trying to sign into my meta horizon account to play my vr for a while now. I'm not receiving my verification code to sms but I receive it through email. Can't contact the support without making a separate account to create this post, and ...
Stuck on Instagram password reset / confirmation code loop
Hi, I'm stuck in a loop of password reset.I created an IG account using facebook so I never set a password for it.When I tried to reset the password, it asked for current password and new password, but there's no password because I never was asked to...
Disabled fb
My son’s Facebook account has been disabled. I have no way to reinstate it. I need help getting it reinstated.
Can’t log into Facebook account
I can't log into my Cherise Alison Boylan (***@hotmail.com )[Mod edit: protecting your privacy, we removed your email address.] Facebook account as it tells me my account has been suspended through my @Boylancherise Instagram account. When I try log ...
Help finding receipts for Financial Representative
Hello theirI have a payee with the SSI for my financesI am required to send physical or PDF file based receipts to my payeeIf anyone knows how to get them that would be appreciatedEverywhere I look says to use app then go to purchase history then hit...
[BUG] - Passthrough on v76 is broken when using apps
While using the Quest 3 in apps like STEAMVR, we used to be able to switch to passthrough mode without pausing the app we were using which allowed me to multi-task especially if I am playing a social game like VRCHAT on STEAMVR. However since this up...
My headset has a scheduled break thing that's stuck
i went to play it last week on Saturday and it said "on scheduled until Tuesday 10:00 am" and it's now Wednesday and it still says till tuesday 10:00 am my mom went and turned off all timers and it still says Tuesday 10:10 am.any advice? cause i real...
Play'A doesn't show thumbnails when viewing saved .mp4 files.
I have a question. How do I enable the thumbnail shots of video files when viewing over network. Play'A works well with web connections but is hopeless with saved vrvideo files.I should add that all the files work fine with file manager so there is n...
Oculus Quest 2 Crashes after about 45 minutes.
I've been having a weird issue for about a month or so now. Every time I use my Oculus for PC VR, after about 45 minutes the headset crashes. Meaning the headset screen freezes and I can see odd lines etc directly to my right and left 90 degrees. My ...
NEW VERSİON AND İNTO THE RADİUS CRASH
With version 76.0, into the radius does not work, I even formatted it, but after starting, the CM logo comes and stays, I paid for this game and why are you destroying every good thing with a stupid android update, everyone around me complains about ...
unpleasant sound from the controller
Hello everyone, I recently encountered a problem that when I pull or generally use the stick on the left controller, it makes an unpleasant grinding sound, like springs. It doesn't drift, but the sound is audible when I play and it irritates me. Plea...
