Get Help
Need a hand or looking to help others? Find answers and ask questions about your headset, accessories, and apps.
cancel
Showing results for 
Search instead for 
Did you mean: 

Forum Posts

Avatar Settings not loading

I just got the Oculus Quest 2 and when I try to change my avatar's physical appearance it is not loading any of those settings. I can only change the outfit to the avatar. Any help regarding thisAppearance settings are blank

IMG_3319.jpg
laflo09 by Honored Guest
  • 3170 Views
  • 4 replies
  • 1 kudos

problems with airplay from iPhone to Apple TV 4K

I'll start by saying that Meta support told me to "try a different TV" which is just ridiculous. I can cast from the Q2 to my iPhone, but then two problems:the record button is constantly on the screen, even tho I have that option turned off in setti...

Low memory

My games keep crashing whenever I play them, it says not enough memory even though I have over 90gbs of space left. What do I do

Delta009 by Honored Guest
  • 1052 Views
  • 6 replies
  • 0 kudos

Help with pin

Hi all after some help got a quest 2 set up my account which was easy , went to set up another account for my son which was easy now on the headset screen its asking to set a pin but won't let me it keeps telling me it's invalid any ideas as I can't ...

Tinab777 by Honored Guest
  • 463 Views
  • 2 replies
  • 0 kudos

Missing Five Nights of Freddy

I purchased the five nights at freddy’s game and then went on a break from playing the vr and i got back and was logged out. i logged back in on the same account and the game wasn’t there and said i had to buy the game again

ilymalu by Honored Guest
  • 1020 Views
  • 6 replies
  • 0 kudos

New phone number, cannot receive 2FA authentication code..

I got a new phone. I no longer have access to my old phone number. I cannot receive the 2FA authorization code to login to my Meta account. I had to create a new account to post this help request.How can I login to my original Meta account if I can n...

Anonymous by Not applicable
  • 787 Views
  • 2 replies
  • 0 kudos

Resolved! Purple lines

All the sudden I’m seeing outlines of my stuff in purple while playing and it gets annoying. Any help

Meta Quest 2 Right Touch Controller not working

NOTE (I edited the post to add this): I factory reset my Quest 2 headset and that apparently caused my Right Touch Controller to fix itself a few minutes later. It may still be worth looking into other solutions to this issue however, as I have notic...

PRGSPY by Honored Guest
  • 1032 Views
  • 1 replies
  • 0 kudos

Oculus quest 2 not connecting for file transfer

So for a while I've been connecting my quest 2 to my pc with a usb cable to move files around and it has worked fine. Recently, however, the headset has not been connecting no matter what I do. I've accepted the pop-up everyone has talked about but i...

facebook login on gear vr

When i try to login on my oculus app on my phone i press continue with facebook but then it says, For your account security, logging in to Facebook from an embedded browser is disabled.You many be able to continue by updating the app youre logging in...

WVR420 by Honored Guest
  • 1229 Views
  • 3 replies
  • 1 kudos

Help I cant get into my account

I'm a gray bald man. I cant remember if I signed into my meta account with facebook or Meta. I cant see any of the 100's of games I have purchased and I cant do anything! Please help is there a number I can call

Pro quest won’t charge

My pro quest won’t charge. I have switched cables and it still doesn’t work. I have plugged the cord into the headset and it doesn’t work. I plug it into the charging dock and the remotes charge but not the headset. I switched outlets, headset doesn’...

Headset keeps turning off while im playing

Ok so... I get home I try to play my oculus quest 2 I start playing a game It gets slightly darker then turns off. I take off the headstrap the interface and clean everything, including the headset. I also turn the automatic shut off for the headset ...

Game not downloading

I've been trying to download Walking Dead Saints and Sinners for 2 days now. If won't download, I've tried restarting the headset, and canceling the download. Nothing is working, and I'm getting frustrated.Plz help me

Resolved! My headset isn't turning on

so i have taken out my quest 2 to charge but when I plugged it in all i got was a red light and after giving it time, changing the outlet, and charger it still wont turn on and the red light still percists after unplugging what should i do to fix thi...

Not pairing headset via WiFi

Started up meta quest2 headset. Went though setup and got to screen giving 5 digit code that said pairing to a smart phone with "meta quest mobile app" on phone. I don't have a smart phone and can not get the 'mobile app'. Spent 3 hours trying to pai...

Jackwater by Honored Guest
  • 453 Views
  • 2 replies
  • 0 kudos

FNAF VR: Help wanted Oculus quest with link issue

Hey, im just playing FNAF:HW on quest but just wanted to see the better textures and not cut out version. After installing I launched the game and I could not grab things with grip. Do you have same problem or have you repaired it?

erilakin by Honored Guest
  • 1062 Views
  • 2 replies
  • 0 kudos

Account Problems - Two Factor Authentication (2FA)

I got a new phone and I try and log in the meta quest app and it says the 2fa part and then it shows my number but it's my old number on my old phone and I don't have it anymore and I don't even know how to get it back. I do the recovery code part of...

Head stuck on screen saver floating balls and soft music

I set up my new headset ( meta quest 2)the menu won’t load. I only see slow moving floating balls and hear soft music. I have restarted the headset several times. the balls start after I set up and confirm the area circumferenceThen there is nothing ...

MKDettmer by Honored Guest
  • 4936 Views
  • 17 replies
  • 1 kudos

dash

hello i need help by putting a dash at the end of my name i need my username to be brii- i know dash’s aren’t allowed but this would help me beat cancer

Can’t remember my email but no my username

So I signed in my oculus with Facebook but it’s not the same account I spent many of dollars on with I know my user name for the account but can’t remember the email. When I do try my email it says I merged with my Facebook that has a different email...

Games lost on 2nd headset

I've lost all games on our 2nd headset.They were there 4 days ago.How do I get them back.I've rebooted. Checked for updates. Checked settings etc

Payment error

Hello am trying to buy Shiny Rocks in Gorilla Tag but when I put the pin it gives me an errormessage and this has been going on for 6 months

AOVR_GTCD by Honored Guest
  • 499 Views
  • 2 replies
  • 0 kudos
Top Kudoed Authors
Labels