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Forum Posts

Known Issue - V65 - V67 USB-C Debris/Water Warning

Not a solution - Marking for visibility Known Issue Hello everyone! I have observed that a significant number of users are still encountering the USB-Debris error even after the V64 fix was distributed to everyone. Consequently, I have taken the init...

LaserDisk by Meta Quest Support
  • 73 replies
  • 4 kudos

New User Posting Info

Being a newb in-game and in anything can be tough. Here is a run down of how our tiny forum elves (and moderators) can help get you from an unknown newb to forum all-star. Posting links to external sites, certain keywords, or posting logs outside of ...

Onward will not load while in PCVR

I recently purchased a PC just to play Onward on PCVR. When I try and play Onward, it just brings up the icon and says "loading". I have tried this with the link cable and airlink. Other games work fine, just having a problem with this one. Oculus te...

External battery not recognize

I bought a nivrana external battery for my quest 2 and if my quest is dead and i plug in the external battery it does nothing same as if my quest is full and i have the external battery connected and my quest dies and external battery is still 80% it...

Thehads by Honored Guest
  • 1 replies
  • 0 kudos

problem with playing gladiatus on quest 2

so when i click on gladiatus it gives me the three dots the after a few seconds it just returns me to my virtual home i’ve uninstalled it restarted my oculus disconnected from sufi nothing works.i can’t enter the story do i fix this?

wi112332 by Honored Guest
  • 2 replies
  • 0 kudos

Didn’t get my $30 Referral Credit…

I just activated my Quest 2 but didn’t get the $30 referral credit and neither did my friend. I made an account and activated credit in the morning then ordered the Quest 2 at Best Buy for an afternoon pickup. I know I activated the referral because ...

0D585A4F-B7B6-45D2-8591-951C2D19FCFA.png C869EC0B-B030-4C18-8535-44626CD23E48.png
AIMEEG0 by Honored Guest
  • 3 replies
  • 0 kudos

Ib cricket Purchased

I bought IB cricket game few months back but now it is asking me again to buy?? Do I have to buy same game every year?

Quest 2 controller integration

Oculus, I know the rift s has been discontinued but could we please, please have the quest 2 controllers work with the rift s? Now that the headset has been discontinued the og touch controllers cannot be purchased anymore, so if even a single contro...

Multiple controllers

I have just purchased the Oculus Quest 2 (being delivered today). I am really looking forward to several of the FPS's. In such, I also ordered the pistol grips as well as the VR rifle gunstock. My question, can multiple controllers be used at once as...

jr00d0 by Honored Guest
  • 3 replies
  • 1 kudos

Oculus quest 2 stuck on meta logo screen

Hi my sons Oculus is stuck on the meta boot screen, i have tried the volume down and power button. I have factory reset and reboot etc with no joy ! I am connected wirelessly through the oculus app, which is obviously not finding the device anymore, ...

Did not receive $30 referral credit

My son just sent me a referral link for the $30 credit and I bought a new Oculus and created an account using his referal link and i did not receive my $30 store credit when i activated my device. Please help

Oculus replacement

Does anyone know the average time a replacement takes for an oculus quest 2 and it's controllers? It's been a month now and all I've received are the controllers. Everytime I ask they say there are no new updates on the delivery time for the headset ...

Buyer beware

I recently bought a oculus go on Facebook marketplace. It was working great the first week but recently it stop powering on And couldn't charge. I did all the troubleshoot and talked to support about a replacement but they couldn't help me cause I bo...

wbang by Honored Guest
  • 0 replies
  • 0 kudos

My payment method and PayPal won’t work

When I tried to add my payment method it never worked so I added PayPal I was able to add it I try yes to get the game Sport Mode and try to do the transaction it never worked   

Anonymous by Not applicable
  • 1 replies
  • 0 kudos

System requirements for Workrooms

We want to run a pilot test with workrooms in a corporate environment. Really difficult to find system requirements for this. We are planning a pilot set up with three Oculus Quest 2 headsets, two being run on a regular business PC laptop and one on ...

Cant log in

After I tried to login with facebook on oculus app, a window pops up which says: To comfirm your facebook login, please switch to default web browser now. I have waited a good couple of minutes and nothing happend. It did not log me in.

VR Work space

I recently come across a feature where it allowed me to outline a desktop in VR how do I get back to that location to finish set up I thought it was called VR workspace but I miss mistaken

Spuco64 by Honored Guest
  • 2 replies
  • 0 kudos

VRChat not working even after reinstalling

So I've had this problem that, even after reinstalling it 3 WHOLE TIMES, It still crashes at the login screen. I've tried everything I could think of and No one online has the same problem or even a solution. It's a brand new headset not even a month...

Air link VS Wired link

Hi all. Only had my quest a few days. I've enabled Air Link and been playing Half Life: Alyx for about 7 hours or so this way - with no issues at all - as such. Also been playing Ragnarock (what a fun game!!) My question is though - would the game lo...

X99MYKE by Explorer
  • 5 replies
  • 0 kudos

Oculus Rifts S App lag

hey guys, need some help with my rift s app. My Vr works normally on the Quest 2 menu and such. When I hop onto the Oculus Rift 2 app, it is super laggy and stuttering. This impacts steam vr and vrc as well. I need some help cause it works fine/smoot...

ToxicTM by Honored Guest
  • 2 replies
  • 0 kudos

Oculus Quest 2 apps fully crashing after 20 minutes

Hi hi! I've switched from Airlink VRC to plain ol' Quest 2 VRC, however I've noticed something a lil funky. I read a few reviews that were relatively recent (as they were made within the month) about launching the game, playing for a good 20-ish minu...

Purchasing game but needing to sign up

Hello!I am new to Oculus. I purchased $60 worth of games. They showed up in my library, but they are asking me to ‘sign in’ to get full access. What am I signing in to? The game itself? I’m already signed into Oculus or the games would not have showe...


I've been trying for 2 days to update poker vr and it is taking so long. I went to work and came back to it not being installed. It's going to take 10 or more hrs at the rate it's going today. What am I doing wrong?

Jewelzzz3 by Honored Guest
  • 1 replies
  • 0 kudos

Pair new controller

we ordered a new controller. However when we go to log in the app, it says the password is incorrect. When we try to reset. It says a Facebook account is merged, when we log in with Facebook it does not give us option to pair a new device. Username i... by Honored Guest
  • 1 replies
  • 0 kudos

video rotation

Hi im looking for a way to keep a non VR video staying in my focus on my quest 2, i dont really want to turn my head and have to refocus. is there anyway to keep it centered?

Black screen after Oculus logo

I just got a brand new Quest 2. I fully charged it until the charging light was green and now I want to set it up but when I hold the power button I see the Oculus logo and then it immediately goes to a black screen, but the white indicator light sta...

Supernatural App Crashing on Start - Scoped Access Token Error

Hello. This app is crashing whenever I start it, and when I try to view the store, I get the Scoped Access Token error. I've tried reconnecting to my Oculus apps on multiple devices, as well as restarting the Oculus. So far, only the Supernatural app...

GavinJF by Honored Guest
  • 3 replies
  • 0 kudos
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Tips and Tricks: Charging your Meta Quest Headset

Tips and Tricks: Help with Pairing your Meta Quest

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