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Forum Posts

Resolved! (Not Resolved) Known Issue - Boundary not saved | Stuck in Passthrough

I have a brand new Quest 3. But it is giving me problems with boundary settings. often when I turn it on it comes up in pass through with no settings or way to get into the apps or settings. Rebooting eventually gets me a message to create a boundary...

adgilcan by Honored Guest
  • 3090 Views
  • 76 replies
  • 5 kudos

Resolved! (Not Resolved) Known Issue - V62/63 USB-C Debris/Water Warning

v62 has a big problem with USB port sensor (found the very same issue on my Q3 and the one of my wife)... when used with an extension cable (even if it is a quality cable) from time to time star showing the debris-water warning message. Of course the...

Trouble With Facebook/Instagram Accounts?

Hi Meta Community,If you're reading this it means you're facing some issues with your Facebook or Instagram account. We know how important it is to ensure you're able to regain access to your Facebook and Instagram accounts. MetaQuestSupport, Moderat...

Resolved! Contacting Meta Quest Support & Collecting Logs

Should you encounter an issue or have any questions that would require you to contact Meta Quest Support, you can do so by heading to the support page (https://meta.com/help/quest/). Here, you can contact the support team via email or live chat. If y...

How to Report a Bug

As with any software, sometimes you will come across unintended bugs or glitches. When you come across an issue with a Quest product, you may want to report it directly to our Engineering team. You can do so directly from the desktop or mobile app. B...

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New User Posting Info

Being a newb in-game and in anything can be tough. Here is a run down of how our tiny forum elves (and moderators) can help get you from an unknown newb to forum all-star. Posting links to external sites, certain keywords, or posting logs outside of ...

Display and USB Port Disconnect. Again.

Was there a recent update that I missed or should not have auto-installed? I am back to losing USB and display port connection 5 times per day in the middle of important things. It seems to have subsided for several months. Now it is back. But this h...

ghs22 by Protege
  • 300 Views
  • 1 replies
  • 0 kudos

Oculus Quest Disconnecting from PC during Iracing

I have been having an issue where my oculus quest will disconnect from the pc during oculus link, which means I have to completely reboot iracing which takes about 5 minutes, and if it happens in a race then I am done for the race. I have tried diffe...

Evincco by Honored Guest
  • 775 Views
  • 4 replies
  • 0 kudos

multiple oculus

If i buy another oculus quest 2. can I log out of my account on my current oculus quest 2 and sign into the new one with the same Facebook account can I download all my existing apps for free?

Not_Duall by Honored Guest
  • 238 Views
  • 1 replies
  • 0 kudos

Poker Stars VR Black object/screen/overlay only at tables

I'm fine in the lobby and some tables but sometimes the overlay that shows the cards on the desktop screen is in my VR and it shouldn't be I can grab it and move it around so I can still see but at certain angles it appears I need help solving this p...

mikeyarg by Honored Guest
  • 457 Views
  • 0 replies
  • 0 kudos

Facebook acces every time the quest2 is restarted

good morning everyone, sorry but for a few days every time I turn on the viewer (and if I connect to the internet) it asks me every time to log in with fb and enter the password and immediately afterwards the viewer restarts automatically, only after...

Anonymous by Not applicable
  • 379 Views
  • 2 replies
  • 1 kudos

$60 redeem credit for referral

Hi my grandmother recently got an oculus and I sent her the link from my oculus app to both receive the $60 referral credit. I opened the link on her phone and it brought us to the so to complete the set up process for the headset- we never received ...

Hmacc213 by Honored Guest
  • 682 Views
  • 1 replies
  • 0 kudos

Sound issues

Hi , I was using my Rift during a session in DCS world , when the sound started playing up , I have since discovered that the front facing sound is very low , but as soon as I turn my head left or right the sound comes back , sound from the sides is ...

Oculus Quest 2 game glitching

When playing Medal of Honour Above and Beyond it gets to the bit where you are on the submarine Mission 4 and it glitches at the same point each time and won't let me move forward which is so frustrating.....does anyone know why this is happening and...

Spritza by Honored Guest
  • 167 Views
  • 0 replies
  • 0 kudos

Proximity Sensor Issues

It works well for the first few minutes, but starts to break down. Smiling, which makes your cheeks puff up and move the headset slightly, makes the display turn off. Lifting my eyebrows seems to also trigger the headset to go off. Looking up, or dow...

I cant download Horizon Worlds

I am having trouble downloading horizon worlds. I am 24 and my Facebook age is correct and I'm signed in through Facebook. I haven't been banned or restricted at all so I'm not sure what the problem is. I've been trying all day yesterday and today an...

xoxo_jaqi by Honored Guest
  • 457 Views
  • 3 replies
  • 0 kudos

can't find airlink

Hello, there I can't find Airlink how to use Airlink if I can't find it on the PC client in the BETA section?

LoOOoLq8 by Honored Guest
  • 946 Views
  • 5 replies
  • 0 kudos

Referal problem

Hello, i just recently got a oculus and saw that i could get $60 for using a friends referral code so i did just that but when i go to the app i don't have any credit but my friend got $30 from it, and i try it again and it says I've already used tha...

BGTGalaxy by Honored Guest
  • 474 Views
  • 1 replies
  • 0 kudos

VR Problem

Okay so basically, I am trying to download the oculus quest 2 software on my pc and it lets me but when I actually try to install it, then it just keeps saying sorry something went wrong please restart your pc and it just continues to not work. How c...

Game refund problem

I applied for a refund of a game on February 3. So far, there has been no successful refund and no email notification result

tao_zhao by Honored Guest
  • 350 Views
  • 1 replies
  • 0 kudos

Windows 11 Support

I have recently purchased a quest 2 and I have been having a lot of fun playing Rec room and just watching some YouTube VR but then came the time to play some of the steam games I had. It was really frustrating. I purchased two steam games before my ...

Can't upload videos all of a sudden to my Facebook group

Sorry if this is already answered but I couldn't see anything. It seems like since Oculus went to latest build I am unable to upload ANY video I make to a Facebook group I created and previously had no problems with. I can record videos but the minut...

Matt_DNF by Honored Guest
  • 908 Views
  • 2 replies
  • 0 kudos

factory reset

did a factory reset for my son now we are stuck in set up mode where its on the controllers it wont let us move on from there, any help would be appreciated !

antonuru by Honored Guest
  • 296 Views
  • 1 replies
  • 0 kudos

My game wont update

Im having some trouble with zenith vr. Its stuck on installing. How do i fix this problem. I have already tried restarting it but it did not help. I really dont want to factory reset.

Can’t install

I’m trying to download a game called blade and sourced nomad but it just says “install failed” clicking try again doesn’t work I can’t uninstall and reinstall because it’s not downloaded please help oculus I’m getting frustrated

Really bad lag

Hi people, First Post, I'm sure this has probably been hashed over before but I got to get some help anyway. When using Airlink my Quest 2 works great with the installed games but when I try and play PCVR game like DCS the lag is unbearable. Quest sa...

Pinefang by Explorer
  • 1426 Views
  • 6 replies
  • 0 kudos

sharing screenshots with oculus friends

Hi, is it possible to share screenshots with friends on Quest 2? I want to send screenshots of games and apps to my Quest 2 friends in chat so they can decide if they want to buy or get them and join me. I seem to be able to send screenshots to my me...

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