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Remediation Steps for users blocked in v76 with Wi-Fi 7 Routers
We are aware of an issue affecting some users with Wi-Fi 7 routers/Access Points after the recent software release. Our team is working diligently to resolve this problem, and an updated software release with a fix will be available shortly. In the m...
Resolved! (Not Resolved) Known Issue - Quest PCVR streaming micro lags and stutter esp. when moving head
Hi team, I'm getting micro lags and stutter in Airlink on my Quest 3 (EU/UK), esp. when moving my head. In the Oculus debug overlay this causes brief spikes in transmit/decode, fps drops and visible stuttering. The issue is not present on my Quest Pr...
Trouble With Facebook/Instagram Accounts?
Hi Meta Community,If you're reading this it means you're facing some issues with your Facebook or Instagram account. We know how important it is to ensure you're able to regain access to your Facebook and Instagram accounts. MetaQuestSupport, Moderat...
New User Posting Info
Being a newb in-game and in anything can be tough. Here is a run down of how our tiny forum elves (and moderators) can help get you from an unknown newb to forum all-star. Posting links to external sites, certain keywords, or posting logs outside of ...
Nomad wont update to u12.2 and wont cancel
I've been trying to update blade and sorcery nomad to u12.2 but it got stuck installing, so I canceled to try again but is completely broken. It uninstalled and I tried reinstalling but it got stuck at 17mb out of 2.60, but it had installed and it wa...
App to monitor games played in Quest 2
Hello,Is there any app that gives me the report about the games played on each day and the time spent on each game? Regards,Srini
meta quest pin
I don't remember my quest pin so I pressed forgot pin when buying a game and nothing has been sent to my email, I've also checked spam/junk folders and I've hit a dead end with this.
Is there anything you can do
Hola my brother changed my username 3-4 months ago I would like to change it please help it’s really annoying I am @detective69
when i go to use airlink, there are only the three dots,
yes I have an excellent internet and I have updated my graphics drivers 1-7 12700AMD 6500 XTHELP ME
Los pin number
Asked it to make a new one but it wanted the old one.
Oculus Quest 2 Controller Stick is flickering
So i have this issue where every time i want to turn in a game with my right joystick it flicks back but it only happens when i try to turn. For example i want to turn right then it starts flickering left idk whats the problem with it its mabye a sti...
Resolved! "Please try again" while pairing my oculus quest 2 to the mobile meta app
I have just gotten an oculus quest 2 recently, and when trying to put in the 5-digit code to connect them, it works and says "pairing your quest 2" but then it tells me "please try again, something went wrong" and it will not work if I redownload the...
It takes about 2 minutes for the IAP window to open.
I have an app with in app purchases in the App Lab and when you click the "buy button" the loading status is immediately displayed and it takes about 2 minutes for the IAP window to open. Does anyone know how I can solve this problem
need help!!! my oculus quest 2 folder doesnt appear on pc
whenever I connect my oculus quest 2 to my pc via an usb to usb c cable to download mods it doesn't show me the folder on file explorer anymore. neither shows me the prompt to do so (Ive already checked that one option)it used to work fine until now,...
question about refferal link for games
hi so i shared a refferal link to the new game: the walking dead saints and sinners retribution. but when people use my link to get 25% off the game, do i get something for it?
Account trouble
I accidentally made a second account linked to the same fb account as my old one and can’t get back on my old one, how do I fix this?
Tracking errors
I can’t use my controllers at all I get an error How do I fix this I have factory reset still did not work I have done everything @oculus
Right controller stopped working
Right controller stopped working. Changed batteries still nothing. What else could it be?
Quiting this system
Do yourself a favor and don’t buy this system. I have tried multiple times to get help to let me purchase games to no avail, customer support has made me spend ove 12 hours trying to get it to work and it’s been no help. Also now I can’t download upd...
Quest 2 damaged usb-c port
I left my quest 2 headset charging on a table with a cable that was connected to a surge protector on the floor. I believe my roommate stepped on the cable however I’m not sure what happened while I was away for the duration of the charging. When I r...
Want to refine on purchased gift. Emailed to myself using VR, not cell phone app.
I purchased a gift now, I want my money back. Because I also bought the game. If I purchased the gift on my VR, and not on my cell phone app, how do I get a refund using the VR? Where is the menu button on the VR like it is on the app to show the lis...
No power
My Meta 2 unit doesn’t power up. It was fully charged last I used it one day ago. Tried to re-boot it to no avail. Plugged it in for one hour and tried powering up but still nothing. Not sure what to do.
Bone lab
How comes when I fully completed the bone lab game it says on the menu that I have 73.3333% game completed
Facebook account deleted and now I've lost my Oculus games.
My Facebook account was hacked a few months ago and I kept being kicked out, worried that they might change my password before me I deleted my account. Fast forward to today when I want to use my Oculus it has kicked me off and will not let me sign b...
Quest 2 right controller is not being tracked at the home screen
My quest 2 right controller stopped working. I was still able to play it as if April 23 9AM. But when I tried playing again at 11pm, my right controller is no longer being detected at the home screen. I tried the ff:1. Remove and reinsert batteries. ...
Resolved! Weird artifact with oculus link cable and not with airlink or other cables
I have a new laptop with the nivida 4090 card and windows 11 and have been trying to play beat saber. When I use the oculus link cable, an band like distortion involving the inferior 20% of the image develops. I have tried two oculus link cables, run...
Can't add payment method
Whenever I try to add a payment method the add button keeps loading forever, cannot add it from the headset not the app on Android or iOS. Already reinstalled the app. I'm in Hungary and my card works in all other apps, even on FB.
Quest 2 Link Constantly Disconnecting
My oculus link keeps disconnecting, I have a quest 2 that is fully up to date, and whenever I plug in my link cable and enter and start playing a game, minutes or even seconds later, it disconnects bringing me back to the main home. I've seen people ...
Oculus stuck at login
I used oculus before with my s8+.Now after years i want to use it on s10 but oculus wont login either through Facebook or oculus id on vr.It logs in if i attempt to login on website. Please help
Connection problems with my laptop via Air Link
Hello, i happen to have a problem, at random times when i connect my Quest 2 to my laptop, the interface (white room) is laggy, what i mean by that is that there is a time span of 5 seconds between the moment i move my hand with the controller and th...
Left thumbstick drift
I purchased the Meta Quest 2 last June and I haven't been playing it much since summer started but I went to play today and noticed there is a drift in the left controller thumbstick. I've tried changing the battery(suggestion I seen online) along wi...
11 yo son created account with fake dob
Hi,We recently bought our son a Quest 2. He is almost 12 and fairly smart and mature so we let him play things above his age.We didnt realise this had an age limit, so he went ahead and tried to work around it by creating an account via email with a ...
Synchronize the game between PC version and Oculus verions
Hi, I have the 2 versions of Medal Of Honor, PC and Oculus.I have already played to PC version but when I launch the Oculus version, the game was restart to 0, how can I get back my level in the Oculus version ?
Can’t login
No “switch user” button below login pattern. How do I login my sub profile?
