Wifi disconnects when connecting to PC over USB

Whenever I connect Quest 2 to a PC with a USB cable (that I use for Oculus Link), Wifi disconnects immediately and couldn't re-connect. It says "check your password" or such. Obviously the password is correct because as soon as I disconnect USB, Wifi...

Tracking.

I have tracking lost and cannot get it fixed at all. Was a Xmas present this year 2022 and it's happened today for no reason in the same room as always. I've done a factory reset and all I get now is a blank screen. On the phone it's looking for a 5 ...

I don't think we will ever get a replacement oculus (please join if you are in the same situation)

**REPOST, AS MY PREVIOUS POST WAS BLOCKED**Hi everyone,Like thousands of other people I am very frustrated with Meta/Facebook. Just like their ads platform, there is ZERO customer service for their VR product.The support team is based in Philippines ...

Austalia Customer Replacement of Faulty Oculus

I am incredibly disappointed. My sons VR started making a noise (like a very noisy fan) so I contacted Meta’s chat Support line. I am in Australia, and bought the VR from Oculis.com and had it shipped to Australia. I had a controller replaced under w...

can't log in to Oculus Remote Desktop for horizon

I downloaded the oculus Remote Desktop app for Mac OS. to use with horizon workrooms. When I open the app it takes me to a web browser page where it asks me to log in to the app, however when I click log in I get an error page that says "safari canno...

Can you use one Touch Pro controller & one Quest 2 controller at the same time on the Meta Quest 2?

This is a pretty weird question, but is it possible to use a Quest Pro right controller and a Quest 2 left controller on the Quest 2?Why?I'd like to upgrade to the Pro controllers, but I've had a very bad injury to my left arm (half replacement elbow...

Unable to add second account to Quest 2

I was able to add the first account and pair with my phone without issue and created a passcode for login. When I enable multiple accounts it goes to a pairing screen. I set up an additional account on a different iPhone and it said it worked, but th...

Resident Evil game code

Have any one heard from the makes of meta quest 2 on the code that was supposed to be with the game? I crated an account did not receive an email nor was not one in the box.,,,

Wont let me connect gear vr to my galaxy s9+

They took virtuoso of my library

they took my virtuoso game, saying my bank asked for a refund (this is imposible withouth me knowing) i show them prove, that my bank didnt solicitated any refunds nor i got the money back, but they just ignore me. Also you cant just ask for a refund...

Unable to setup second account on Meta Quest 2 after entering 8-character code

I followed the instructions in headset to add a second account. But Step 5 as described never happens. After I select Add Account it gives me 8 characters to enter in a browser at www.meta.com/device for the second account. Even after we link that ac...

Meta Quest 2

Hey, I can't log onto my oculus quest go as it is stuck in a boot loop, I have let it die and fully charge it again. I have shut if down with the power button and volume button menu. Pleasd help as I really want to play on my oculus agian but it just...

arms always visible

When i'm looking a film with meta quest TV my arms are still visible; do you know how to withdraw them?

I requested a refund but it was declined.

When I requested a refund I accidentally selected the wrong reason and it ended up being declined. How can I get a new refund request?

Sorry we couldn't add your payment method

Yes I've contacted everyone checked everything, and no my debit card doesn't want to add! It's a master card so it's supposed to work, I don't know what's happening and it seems the only way to get a response is here and trough a response, please hel...

casting

i tried casting and it says 'graphics card not compatible'. i just want to know what this means and how i can begin casting to my pc

QL error when making purchases

Unable to purchase apps in the headset, on the website, nor on iOS app. Tried from different browsers on 3 different computers and on different network. Each resulting in error saying unable to purchase try again later. More than enough wallet credit...

Log in loop: Worst customer support ever

I cannot connect my laptop to horizon workplace because of an epic security fail with my Facebook accts. When I try to connect, the login process just loops. My oculus is connected to a dead account that fb killed but it has connections and data that...

Problem setting up the Quest 1 with the Oculus app.

I have got to the point where I am about to bin the headset!!After a year long problem with a previous headset I sent it off to have it looked at and today a refurbished headset was delivered (without the face piece).However I have deleted the old Me...

Fix email

This whole time I never knew my email for my account was butchered. The part that I messed up on was gmail.com I completely ruined that part of the email and now I’m not able to sign into my account on the app

Unable to change display name nor user name.

Unable to change neither the display name nor user name on secondary account.Even if it has been less than 6 months (no indication of that), the display name says it can be changed at any time.I go through the steps and confirm. Then it doesn't chang...

Stuttering/Jittering

Have 80+fps constant using 5ghz wifi 6 connection my head movement is smooth but when walking around using analog sticks, the game stutters/jitters breaking immersion, there are fixes, but attempts have made it impossible to load occulus air.

Charger

I want to buy an oculus quest 2 on The website but i dont know if they ship it to Lithuania because i live there but i also dont know if they have lithuanian chargers

National Geographic App Stopped Working on Meta Quest 2 Headset

Help.... I purchased the National Geographic app on Christmas Day 2022, it worked great for a couple of days and then it died. I just get the 3 dots now when I try to start it. I tried to return it but it said it was not eligible. I want to keep the ...

Right controller thumbstick broke

The thumbstick on my right controller is broke and when I entered the serial number for a replacement it says I don’t have an account for replacement. But I do I’m the one who purchased this. Help Please

Buying the same game i requested i refund for

I bought blades and sorcery and got frustrated so i requested a refund, the next morning i regretted refunding it so i rebought the game even though my refund is still pending. will i still get my refund from the first time or does it cancel out?

Quest 2 Freezes when connected to wifi

I have had the Quest 2 for about a week. It has began freezing on the menu, 2d view surrounded by black, for a bout 10 seconds every 30 seconds.I have discovered that rebooting the router fixes the problem for a while, and then it begins again until ...

Friends in party can't come into my virtual environment

If a friend starts a party, I'm able to go into their virtual environment and move around and see them. If I start a party, they don't see an option to come into my virtual environment. I can hear them just fine, but I can't see them. I have issues w...