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Forum Posts

Remediation Steps for users blocked in v76 with Wi-Fi 7 Routers

We are aware of an issue affecting some users with Wi-Fi 7 routers/Access Points after the recent software release. Our team is working diligently to resolve this problem, and an updated software release with a fix will be available shortly. In the m...

Trouble With Facebook/Instagram Accounts?

Hi Meta Community,If you're reading this it means you're facing some issues with your Facebook or Instagram account. We know how important it is to ensure you're able to regain access to your Facebook and Instagram accounts. MetaQuestSupport, Moderat...

New User Posting Info

Being a newb in-game and in anything can be tough. Here is a run down of how our tiny forum elves (and moderators) can help get you from an unknown newb to forum all-star. Posting links to external sites, certain keywords, or posting logs outside of ...

Quest 2 Link Audio Issues

Hello,I have been using this specific Quest 2 with the same link cable for a few years now. As of recent, I have been getting audio issues with it. The microphone itself is not working, and now overall audio just stopped.On Windows, the input for the...

purchased Boneworks but its gone?

so I purchased Boneworks long time ago I can see it in my purchase history but can't find it anywhere I bought it in the meta quest 2 and stopped playing for a while well I just got the quest 3 and on my phone I can see it in my purchase history but ...

Can't receive code via phone number

I have been trying to log into my account that has my PAID SUBSCRIPTION for MONTHS!!! I set up two factor log in, but I am not getting the code sent to my working phone number. This is so frustrating and chat support has been no help! I managed my so...

Is this a legit email?

I received an email from Oculus - talent@oculusjobinquiries.com is this a legit email?Thanks in advance,Sam

ixpiced by Honored Guest
  • 493 Views
  • 3 replies
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Can't pair using airlink

Hi, Greatly appreciate anyone who can help. I just bought my first VR which is Quest 3s. When I try to link on the headset (air link enabled), I can see my pc the name in the format ::. But when I clicked the Pair button, after less than 10 seconds t...

RRA07 by Honored Guest
  • 215 Views
  • 2 replies
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Meta Quest Link app

This issue only appeared within the past 2 weeks, the app is taking around 5-10 minutes to open on my PC, and its detecting my headset with a good connection, my headset is detecting my app. my link cable doesn't seem to be having issues, but wheneve...

No sound when casting to any device - Quest 3

I created an application using Unity, OpenXR, and the XR Interaction Toolkit. The app runs perfectly on the Quest 3. I installed it on my headset through https://developers.meta.com/horizon/ where I created a project and uploaded the APK.Now here’s w...

basagames by Honored Guest
  • 185 Views
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Need a new control controller

Hello my controller is messing up every single time I try to play the game my left control controller does not want to connect when the controller is off the light is normal but when I turn on the quest, the light start flashing rapidly. I need a new...

Nolan725 by Honored Guest
  • 176 Views
  • 2 replies
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Not receiving sms verification text

I have been trying to sign into my meta horizon account to play my vr for a while now. I'm not receiving my verification code to sms but I receive it through email. Can't contact the support without making a separate account to create this post, and ...

Ravion by Honored Guest
  • 129 Views
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Stuck on Instagram password reset / confirmation code loop

Hi, I'm stuck in a loop of password reset.I created an IG account using facebook so I never set a password for it.When I tried to reset the password, it asked for current password and new password, but there's no password because I never was asked to...

lucachua8 by Honored Guest
  • 1045 Views
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Disabled fb

My son’s Facebook account has been disabled. I have no way to reinstate it. I need help getting it reinstated.

brit.blue by Honored Guest
  • 123 Views
  • 1 replies
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Can’t log into Facebook account

I can't log into my Cherise Alison Boylan (***@hotmail.com )[Mod edit: protecting your privacy, we removed your email address.] Facebook account as it tells me my account has been suspended through my @Boylancherise Instagram account. When I try log ...

Help finding receipts for Financial Representative

Hello theirI have a payee with the SSI for my financesI am required to send physical or PDF file based receipts to my payeeIf anyone knows how to get them that would be appreciatedEverywhere I look says to use app then go to purchase history then hit...

[BUG] - Passthrough on v76 is broken when using apps

While using the Quest 3 in apps like STEAMVR, we used to be able to switch to passthrough mode without pausing the app we were using which allowed me to multi-task especially if I am playing a social game like VRCHAT on STEAMVR. However since this up...

Coomlet by Explorer
  • 823 Views
  • 9 replies
  • 3 kudos

My headset has a scheduled break thing that's stuck

i went to play it last week on Saturday and it said "on scheduled until Tuesday 10:00 am" and it's now Wednesday and it still says till tuesday 10:00 am my mom went and turned off all timers and it still says Tuesday 10:10 am.any advice? cause i real...

DJT33N by Honored Guest
  • 96 Views
  • 0 replies
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Play'A doesn't show thumbnails when viewing saved .mp4 files.

I have a question. How do I enable the thumbnail shots of video files when viewing over network. Play'A works well with web connections but is hopeless with saved vrvideo files.I should add that all the files work fine with file manager so there is n...

Budgie2 by Honored Guest
  • 109 Views
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Oculus Quest 2 Crashes after about 45 minutes.

I've been having a weird issue for about a month or so now. Every time I use my Oculus for PC VR, after about 45 minutes the headset crashes. Meaning the headset screen freezes and I can see odd lines etc directly to my right and left 90 degrees. My ...

NEW VERSİON AND İNTO THE RADİUS CRASH

With version 76.0, into the radius does not work, I even formatted it, but after starting, the CM logo comes and stays, I paid for this game and why are you destroying every good thing with a stupid android update, everyone around me complains about ...

unpleasant sound from the controller

Hello everyone, I recently encountered a problem that when I pull or generally use the stick on the left controller, it makes an unpleasant grinding sound, like springs. It doesn't drift, but the sound is audible when I play and it irritates me. Plea...

Game crashes upon opening

Whenever I open this specific game called speedy monkeys v2 it crashes after the loading screen with the 3 dots. I switched to my quest 2 and downloaded and launched the game on there. same thing. Me and the owner suspect it may be an account issue b...

Liamw225 by Honored Guest
  • 227 Views
  • 3 replies
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I can't get my pc to connect to my pc

I am trying to download an apk onto my quest via sidequest. I can't get my quest to connect to my pc via a cable and I am not get the usual pop-up when you do connect a quest to a pc. I also don't see USB debugging prompt anywhere in my settings

Pentahead by Honored Guest
  • 167 Views
  • 2 replies
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Cannot install Oculus app on managed PCs

Trying to enable Oculus app installation on corporate PCs. The installer complains that it can't access the Link servers as soon as it opens. This is somewhat expected, since this is a secure network. The question is: What endpoints and ports do I ne...

No purchased games in library

After doing a factory reset (black screen loop) have lost the ability to restore any purchased games.Tried finding a Link in the Store to re-download, which have found in past but none available.

Quest 3 + USB cable + busy DCS server: Lost synchronization

It happens in specific scenario:I connect Quest 3 to my computer using USB cable to USB 3.2 port.Start PC Link (Meta Quest Link).Start DCS.Connect to busy server, 4YA with 20 to 30 people, latency is ~35-40ms.Join coalition, select spot, wait until c...

ssamayoa by Honored Guest
  • 118 Views
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Locked out of Facebook account - no longer have access to two factor

I had two factor authentication security on Facebook, I reset and sold my phone and due to the Optus Australia data breach, I got a new phone number, and so I lost access to my facebook account because I could no longer access the authenticator app. ...

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ellouiseh by Honored Guest
  • 262 Views
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meta ai not working correctly, V68

i'm trying to use the meta AI feature, but when I enable it in experimental settings, it closes settings and I can talk to the AI. but, it needs settings enabled in "meta AI settings" to use most features, so I tried to look, and I cant find it. Then...

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