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Forum Posts

Known Issue: Closing Steam VR crashes Dash

Hi everyone! We're seeing a small group of Steam VR users finding that Dash is crashing on headset and that their PC is becoming unresponsive once they quit the app. The team is working on identifying and fixing the root cause of this issue, and righ...

Known Issue - V65 - V67 USB-C Debris/Water Warning

Not a solution - Marking for visibility Known Issue Hello everyone! I have observed that a significant number of users are still encountering the USB-Debris error even after the V64 fix was distributed to everyone. Consequently, I have taken the init...

LaserDisk by Retired Support
  • 79009 Views
  • 111 replies
  • 9 kudos

New User Posting Info

Being a newb in-game and in anything can be tough. Here is a run down of how our tiny forum elves (and moderators) can help get you from an unknown newb to forum all-star. Posting links to external sites, certain keywords, or posting logs outside of ...

Confirmation Email Never Recieved

Hello, Got my Oculus VR headsets 2 days ago and still can't use them because a 6-digit confirmation code has never been received upon account creation. I have checked all my spam, social, etc. folders in my Gmail and there is nothing.This is hilariou...

Alohas33 by Honored Guest
  • 601 Views
  • 2 replies
  • 0 kudos

Oculus Rift Black Screen

Hi all,I have an older version of the oculus rift, and it was bought as a family Christmas present a couple of years ago. It is not the S version, just the original oculus rift. I used to use it on occasion and it worked perfectly fine, but as of rec...

Oculus wont connect to pc when in discord call

I've been having this problem for about a month now, when I'm in a discord call with friends and I try to connect my occulus with the cord to my pc it will keep me at a black loading screen. It only does this when I'm in a discord call, it works grea...

T0.NE by Honored Guest
  • 428 Views
  • 1 replies
  • 0 kudos

Changing username

When I go to secure.oculus.com, log in, and click on profile there is nothing there to change my username. It is literally blank. How do I change my username?

Quest One Link Issues

So I've been experiencing some really annoying issues when using my headset through link. According to everything I can find, I'm running perfectly fine. My previews are smooth and great, graphs show me getting max FPS and no issues. But, what I'm se...

mgzsman by Honored Guest
  • 563 Views
  • 2 replies
  • 0 kudos

Headset drawing too fast

After a full charge 100% my oculus 2 headset drains within the hour down to zerohow can I replace the headset battery?

Can’t add payment method

I need help fast I havnt been able to add a payment method to buy a game. I’ve tryed different phones and credit cards, debit, PayPal and nothing is working. If tech support could fix this for me soon I’d appreciate it. Trying to get that BoneLabs

Oculus link

Every time i want to use Oculus link it takes me about 10 minutes to get in because i have to disconnect, restart and plug in and out multiple times just for it to work and only play for a tiny bit before i get kicked out of it.This has made me very ...

Ony1196 by Honored Guest
  • 1545 Views
  • 10 replies
  • 1 kudos

Resolved! Quest 1 Stuttering with link cable and airlink.

My Quest is unusable with pc. I have tried everything what I have found from web. Some specs: -5600x-rtx 3070-mag tomahawk x570 wifi-16gb 3200Mhz ram-samsung evo980 1tb-router tp-link ac1200 What I have tried so far ? : -fresh install win10 and win11...

J-Guy by Protege
  • 3850 Views
  • 31 replies
  • 0 kudos

Link Cable issue

when i plug in my link cable it simply just charges the headset and doesnt work like a link cable should. i have had this issue for over a year now and i never found a way to fix it. if anyone know how to fix t

Black & White Screen w/lines

Hi! Hoping for some help! Our Quest2 is showing as a white screen with small red and green lines. You can vaguely see the screen it almost looks like a CCTV with barely any details. Very black white and grey and hard to make out things. I tried takin...

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RockFam by Honored Guest
  • 492 Views
  • 1 replies
  • 0 kudos

META WON'T RETURN MY OCULUS

my son shipped his oculus headset on 3/4/22 because he was having issues with the display. it was delivered via fedex 3/14/22, he was told it would be returned in 8-12 DAYS... it has been over 2 MONTHS! i have MESSAGED SIX SEPARATE TIMES via chat to ...

So confused with link meta pro

Hi All,I had an oculus rift and bought games on it. I also bought games on on steam and got them working on the rift via steamvr. All was cabled and worked great. Fast forward 5 years and I now have a meta pro and I am a bit confused. 1. Do all games...

Warranty Problems

Does anyone have any experience of Oculus warranty for the Rift S. Had issues with weird line appearing, so was agreed to replace under warranty. Oculus have had my device for 7 weeks with, repeated emails to support offering no time line for replace...

AirLink doesn't work anymore on my Quest 2

It looks like my AirLink isn't working anymore for some reason after the recent update.My PC Oculus app is up to date (I also tried to reinstall it), the visor software is up to date.The cable connection works, mirroring on the phone works, but via A...

Oculus Link Problem

Hi I have oculus quest 2 and I have a problem with oculus cable link . I was playing ASSETO CORSA on VR with 72HZ At 4028 x 2096 rez without any problems ! But I made a big mistake and update my graphic card drivers and Oculus App . Now I can not pla...

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TR909808 by Explorer
  • 1496 Views
  • 7 replies
  • 2 kudos

Replacement headset

I've sent my headset back for repair after the charging port melted, they received my headset and said repacmet parts will be fitted, then got a message saying the headset needs to be replaced but there is a shortage of replacements and no thine fram...

Oculus lost my equipment sent for repair/replacement

Oculus lost my equipment in their warehouse and will not replace it. Then says they are working on it even though i have confirmed with them that the equipment is lost and yet they say they are working on it, but will put my case on hold so it does n...

samgsc by Honored Guest
  • 1142 Views
  • 6 replies
  • 0 kudos

Meta VR UX Research Survey Invalid

I received an email from a "Meta VR UX Research" from noreply@qemailserver.com. I found a post with the official oculus account claiming it was legitimate. The end date of the survey is 11/21. However, when I went to take the survey it errored, and I...

Pigasus Media Player not showing up

I bought Pigasus Media player way be in 2018 on my GO.I used it with the Quest 1 when I briefly owned one and now that I have the Quest 2, I would like to use it again.I see that it did not show up in my library like my other apps, however I see it i...

Unbind Oculus Rift from account.

Hello, I recently purchased Quest2 so I gave my Oculus RIFT to a friend and he cannot add it to the Oculus app, support told him that he needs to factory reset the VR but I think the problem is that I can still see the device on my account in Mobile ...

Oculus not working

Hello at first my oculus kept saying the tracking was off it was stuck I ended up doing a reset didn’t work then I did a factory reset and now my remotes don’t pair with my headset and my headset keeps glitching. There is no way I can update my oculu...

Missing library quest 2

 hello everyone, after updating to firmware 46, the entire library, licenses disappeared side quest and other applications. I tried many ways, factory reset, settings through the phone, nothing helped. I hope someone can help, I've been sitting witho...

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Quest 2 color ( red, blue ) bleeding

Since latest update i have noticed colour bleeding, hue, mainly red and blue colours for example when i play pcvr rogue squadron after 30mn it start to look like old stereoscopic glasses red, blue hue then after i stop playing and it cools down every...

Gool54 by Honored Guest
  • 2008 Views
  • 5 replies
  • 0 kudos

Download and play

Bought walking dead pinball add on. Played it once the next time said download and play but then error message when I tried. Any answers?

Not able to redownload beat saber.

Hallo. After deciding to factory reset my oculus to fix some weird problems ( it fixed them ), I wanted to play beat saber. So i go to beat saber in the store and it says $29.99. I had already bought beat saber so i was confused. What i think happene...

Anonymous by Not applicable
  • 1117 Views
  • 4 replies
  • 1 kudos

Real VR Fishing Addons

I bought the West Coast DLC. The game let's me share with other accounts but not the DLC. Is there something I am missing or do add-ons not share?

PapaB220 by Honored Guest
  • 2648 Views
  • 7 replies
  • 2 kudos

Facebook issue login

Hi, i have this oculus quest 2 from 2020 and i created the account directly through facebook. Today I tried to log into the phone app and the windows app via facebook but it won't let me log in And I get the error that I am attaching in the picture. ...

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Check out some popular posts here:

Tips and Tricks: Charging your Meta Quest Headset

Tips and Tricks: Help with Pairing your Meta Quest

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