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Resolved! (Not Resolved) Known Issue - Boundary not saved | Stuck in Passthrough

I have a brand new Quest 3. But it is giving me problems with boundary settings. often when I turn it on it comes up in pass through with no settings or way to get into the apps or settings. Rebooting eventually gets me a message to create a boundary...

adgilcan by Honored Guest
  • 3742 Views
  • 78 replies
  • 5 kudos

Resolved! (Not Resolved) Known Issue - V62/63 USB-C Debris/Water Warning

v62 has a big problem with USB port sensor (found the very same issue on my Q3 and the one of my wife)... when used with an extension cable (even if it is a quality cable) from time to time star showing the debris-water warning message. Of course the...

Trouble With Facebook/Instagram Accounts?

Hi Meta Community,If you're reading this it means you're facing some issues with your Facebook or Instagram account. We know how important it is to ensure you're able to regain access to your Facebook and Instagram accounts. MetaQuestSupport, Moderat...

Resolved! Contacting Meta Quest Support & Collecting Logs

Should you encounter an issue or have any questions that would require you to contact Meta Quest Support, you can do so by heading to the support page (https://meta.com/help/quest/). Here, you can contact the support team via email or live chat. If y...

How to Report a Bug

As with any software, sometimes you will come across unintended bugs or glitches. When you come across an issue with a Quest product, you may want to report it directly to our Engineering team. You can do so directly from the desktop or mobile app. B...

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New User Posting Info

Being a newb in-game and in anything can be tough. Here is a run down of how our tiny forum elves (and moderators) can help get you from an unknown newb to forum all-star. Posting links to external sites, certain keywords, or posting logs outside of ...

cannot install after reinstall

Literally today succesfully installed oculus software and had some problems w the leap motion so i was doing some random stuff ended up trying to install oculus_runtime_sdk_0.8.0.0_win.exe which didnt work out as oculus software was giving an errorfu...

verzz by Honored Guest
  • 468 Views
  • 2 replies
  • 1 kudos

game lost

so i wanted to see if i could get a refund on this game called beat saber and i couldnt so i was okay with that and my friends want to play beat saber so i got on there to get them on and beat saber aint there so i went to the store and its saying i ...

Nivastin by Honored Guest
  • 351 Views
  • 1 replies
  • 0 kudos

The Quest needs FPV diversity receiver hardware support

The entire world of FPV flying (drones, planes, helis and even cars) is using ultra fast cameras, almost all of them send an analogue signal which is then forwarded into VR-like goggles.Such a setup can easily cost 1000 bucks in higher quality and 40...

Lirezh by Explorer
  • 1308 Views
  • 2 replies
  • 2 kudos

Resolved! Controller

Can you setup Oculus go without having original controller I'm using Xbox one s and it's connected but it won't let me go past the controller setup on the headset keeps saying oops wrong button please help

My oculus quest 2 is not working

It was working earlier today but now the wi fi says connected, but I can not launch anything on it. Store, browser, etc. even my library is empty now. My downloads are frozen. are the servers down or do I need to do a factory reset?

Accessability

My Son Has Autism. That Being Said, It Is Next To Impossible To Explain To Him How To Use The Quest 2. I've Tried To Getting Things Going And Transferring The Headset To Him. But That Just Pauses The App And We Are Back To Square One. With My Reverb,...

elite headset broken strap.

I ordered my oculus elite strap from an amazon vendor, and the base arm of the strap broke for no real reason. I heard you were replacing these, and wanted to know what the process is to get a replacement.

Room setup issue when starting Steam VR with Oculus Quest 2

Hellowhen I start Steam VR the panel below shows up and I have no way to pass over setup the Room Setup as the process refers to base stations, not applicable for OQ2. Gives code C201. I am on Asus mobo I7 32 GB Wifi 5G 4 TB + 1Tb SSD RX570 Win 11 EN...

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kStarbe by Honored Guest
  • 2742 Views
  • 3 replies
  • 0 kudos

oculus rift purchases won't download, any idea?

All of a sudden when I purchase a game on my rift the purchase goes through find but then when I go to download it, it says sorry we couldn't install knock out league. visit oculus support to get help. this has happened for my last two purchases one ...

Over heating oculus quest 2

My head set when I turn it on will kick on the fans at max and then give me an alert to let it cool down but that happens every time and I left it cooling for hours and it still happened dose anyone have an answer?

teaganu by Honored Guest
  • 495 Views
  • 3 replies
  • 0 kudos

Download stuck at 5/5

Hi, im trying to download population: one for rift s, but the download is stuck at 5/5. Internet is stable, steamvr download is paused but still nothing.

Resolved! Cant back in oculus quest 2 settings

When i select any setting (ex: experimental feature) I can't return to the main menu of setting the only way is i open a game and access the menu into the game and now shows me the main settings menu, but even if i left the game the and go in the mai...

Quest 2 is stuck updating Gun Raiders

As the title states.. gun raiders is stuck updating for weeks now and every game I’ve bought has been stuck being queued to update/download.. is there really no alternative other than a factory reset??? Maybe in a future software update y’all could i...

No download button?

  as you see there is no next button and nothing to click to continue??? Help

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Anonymous by Not applicable
  • 235 Views
  • 1 replies
  • 1 kudos

v37 is broken

It automatically installed the v37 update and ever since...-My link cable is not being identified as 3.0-whenever i try and launch oculus software its blurry and incredibly laggy

SirOops by Honored Guest
  • 347 Views
  • 2 replies
  • 0 kudos

UPDATE 37 rendered my headset useless

after update 37 i am unable to pair my Q2 headset to my pc like at all, even after a factory reset or even a reinstall of the oculus software, what am i to do? sell my headset cause its a paper wieght now since my entire library of games is on steam?...

Anonymous by Not applicable
  • 331 Views
  • 1 replies
  • 0 kudos

Oculus 2 / GTX 1050TI /LINK

Hi, I just bought the Oculus 2 256gig. I have a Asus gaming laptop model GL753V with a Nvidia GTX 1050TI , Oculus website says the GTX 1050TI will work . However when i try using both the oculus brand and aftermarket brand link cables but it says my ...

Oculus wont install and ive tried pretty much everything.

So for some reason Oculus decided to uninstall itself when i tried to repair it, which it told me to do, and now it wont let me reinstall it. Ive tried restarting, reinstalling, deleting files, safe mode, reinstalling the installer, giving it admin p...

Reepus by Explorer
  • 643 Views
  • 1 replies
  • 1 kudos

floor grid won't stay on floor

my floor grid won't stay on the floor when I squat to bring controller to the ground. When I stand back up, the floor comes up with me. I've tried restarting. Still doesn't work. I just bought this two days ago. Any suggestions?

kelbycar by Honored Guest
  • 1004 Views
  • 3 replies
  • 0 kudos

Quest 2 Internet Usage

So, I’m getting a Quest 2 this weekend and I’m a little confused about Airlink. Does it use internet data? I read about it on Reddit but the responses were conflicting, and as I’m on a limited monthly plan I’m not sure it would be smart to find out f...

fat_sans by Honored Guest
  • 1063 Views
  • 1 replies
  • 0 kudos

OCULUS FIX YOUR S***

Got Zenith on Steam VR and liked it so I thought getting it on the quest to play at a friends house were I wouldn't have to bring my pc will I messed up by having that thought and actually buying the game now It won't install trying to delete it nope...

Quest 2 games gone

Bought my buddy's quest 2, part of the deal was he would throw in the games that were on it. In order to do that he left his account on and added me as another user. No big deal were good friends and I'm not gonna creep his Facebook lol. I purchased ...

Can't purchase Beat Saber DLC on added account

My wife has her own account on our Quest 2 and we share Beat Saber which was bought on my account. She wants to purchase some of the DLC in her account but It won't let her saying the game has to be installed?!? She's playing the game, it is installe...

NWJeeper by Honored Guest
  • 572 Views
  • 1 replies
  • 0 kudos

Resolved! Not recieved credit after 34 days

I did the refferal program with my brother. He had received the store credit 34 days ago and I have not received any. Have I done something wrong maybe?

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