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Known Issue: Closing Steam VR crashes Dash
Hi everyone! We're seeing a small group of Steam VR users finding that Dash is crashing on headset and that their PC is becoming unresponsive once they quit the app. The team is working on identifying and fixing the root cause of this issue, and righ...
Known Issue - V65 - V67 USB-C Debris/Water Warning
Not a solution - Marking for visibility Known Issue Hello everyone! I have observed that a significant number of users are still encountering the USB-Debris error even after the V64 fix was distributed to everyone. Consequently, I have taken the init...
Resolved! (Not Resolved) Known Issue - Quest PCVR streaming micro lags and stutter esp. when moving head
Hi team, I'm getting micro lags and stutter in Airlink on my Quest 3 (EU/UK), esp. when moving my head. In the Oculus debug overlay this causes brief spikes in transmit/decode, fps drops and visible stuttering. The issue is not present on my Quest Pr...
New User Posting Info
Being a newb in-game and in anything can be tough. Here is a run down of how our tiny forum elves (and moderators) can help get you from an unknown newb to forum all-star. Posting links to external sites, certain keywords, or posting logs outside of ...
My quest 2 keeps turning off mid game and showing the Meta logo
Whenever I’m playing a game it sometimes just shuts off and everything goes black. The blue meta logo comes up for a couple of minutes and then it asks to make my guardian. When I’m making my guardian it shuts off again and shows the blue meta sign. ...
Oculus Stuck on updating Pokerstars vr
Oculus quest 2 is stuck on trying to update pokerstars vr and we are not able to cancel the update or uninstall the app. this is blocking my other games I have purchased from downloading to my Oculus. How do I fix this?
If i delete my oculus/meta account can i remake it under the same email?
hello,I accidentally entered the wrong date of birth and I am unable to edit it in the meta account setting without the help of oculus support. I contacted oculus support and they either said "sorry man can't help you there" or didn't even respond so...
UK
Was charged for a year of subscription! How to get money back??
refund request
hi i refunded my creed rise to glory on wednesday last week and it has been accepted but i haven’t received my money back and i would like my money back as i don’t even have the game in my library anymore, thanks meta.
Oculus / Facebook Merge Solution (Worked for me)
Hope this helps someone. These are a few, few, of the search terms I used to find the links listed below. Why Meta support keeps asking for information for direct contact instead of posting links to the actual solutions? I'll never know. (This might ...
Resolved! no referral credit after > 1 week
hi allMy sons friend gave us his referral code and we got metaquest 2 for my son for Christmas. It has been over a week and we have not gotten the store credit. Any ideas on how to proceed?thank you
Stop Background OVR Processes
HiI am running Oculus on Windows 10, and when I stop the main application I would l.ike all background processes to also be stopped.How can I turn off all Oculus services and processes ?Also what are they doing running when I am not using the headset...
Oculus quest 2 connect to PC
So i was connecting my oculus to my pc and when the poppups came up i accidentally clicked dont allow. Now my oculus will not connect to my pc. PS:I have oculus quest 2
Stuck on connect your headset Quest 2
When i plug in the link cable to the USB ports at the front of my PC it doesn't detect my headset however it charges it. But when i connect my headset via cable to the USB ports at the back of my PC it detects it and i get the prompt to enable link e...
Controller
My left controller is broken and I know that I still have warranty how can I get a replacement please help. Thank you
Received a referral and apparently did it backwards
A friend gave me a referral before Christmas and we got a Quest 2 for Christmas. I registered it and set it up yesterday and today was trying to use referral and it doesn’t work. Reading posts, I think I did it backwards in the rush of Christmas. Is ...
30 dollar credit messed up
OK I loaded three quest 2s on my account I cant applie the 30 referral since I already activated my brother quest 2 on my account am I screwed out of the 30 dollars can I fix it by Uninstalleing one of them and reinstalling the other one on my brothe...
i have horrible stuttering that just appeard out of nowhere and at vissible square under the screen
i just douwnloaded half life alys and when i turnt it on there was horrible stuttering and a square appeard under my screen i thought i was just a glitch whit the game but now its happening all the time even when i am not playing a game. anyone know ...
Left and Right Oculus Quest 2 Controllers Sound Different?
Essentially, I was playing around on the Quest 2 for a while now; Roughly 2-3 days in already. I found that the triggers on both controllers have a tendency to sound different. The left one is slightly muffled. The right one sounds a bit less; Clear ...
Controller replacement
Hi I have sent off to have my controllers replaced but I think I have just got them working so was wondering how I cancel this replacement order please can anyone help?
Left Controller not working After switching Batteries Meta Quest 1
So I was just playing and my battery was low so I decided to change the batteries and it wouldn't turn on anymore and when I tried to put the old one in it didn't work ei So I was just playing and my battery was low so I decided to change the batteri...
Resolved! Welcome 25
I got a welcome promo code good until Jan 5th that gives 25% off purchase of an app. I tried to purchase Blade and Sorcery with this code. It shows $5.00 off but after I click purchase then it asks for a pin and said it could complete request at this...
Refund
It’s been 7 days still no refund
will this graphics card work with the oculus rift s?
building a pc for a friend and wanted to know if this graphics card listed below will work with the oculus rift s?https://www.amazon.ca/gp/product/B091PVFYXM/ref=ask_ql_qh_dp_hzahope to find help and suggestions thank you (:
nothing loading
When i try to go into my apps it doesnt load and tells me to buy games. When I go into the store it says "oops, nothing to see here!" So, please help and try to fix it in any way you can!
I accidentally deleted Oculus files!
Could someone send me a copy of the Oculus files that are normally in the program files? I accidentally deleted all of them and am trying to use Oculus mirror tool. If anyone has the files just make a copy of them and upload the copy to temp file web...
Link cable - much worse connection after 47 update
My Quest 2 upgraded itself! to newest software and now cable link connection is terrible. Stuttering, frame drops - used to be perfect... Any tips? Wait for another update?They really need to enable roll back to previous software.... It is the same i...
Stuck on meta logo
I have been Stuck on a looping meta logo for multiple hours, I have tried turning it off, rebooting it, and factory reseting it.
Controller update error
My left controller fails to update repeatedly, it no longer is functional. I've done everything to try to fix the issue but no luck. Is there a debug setting in the headset allowing me to view a log, the information presented is useless for debugging...
Real VR Fishing Japan Part 1 add on
I'm using Real VR Fishing as a shared app. Was able to buy US West Coast as an add-on and play it with the shared account. Trying to now buy Japan Part 1 but being told that I have to buy Real VR Fishing (full game). Why can't I just buy the add-on a...
Oculus quest 2 Blue meta logo loop and tracking lost error after update.
I have tried to resolve this problem but I even get tracking lost error and then it goes back to Oculus quest 2 Blue meta logo loop !
Lost resident evil 4 redeem code
Hey i purchased the Meta Quest 2 with bundle package my daughter got it for Christmas. She miss place the resident evil pass code no knowing the booklet was the game code to the game. Is there any kind of way we can get the redeem code.
Horizon Workrooms will not open on Quest 2
Whenever I try to launch the Horizon Workrooms app, I am immediately taken back to the home screen. I have completely erased and reinstalled both the app and the entire device multiple times and still am unable to use the app. I use this app every we...
Can not connect android app to quest 2
I can not connect my Quest 2 with official android app: It can not find itWhat to do?
