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Remediation Steps for users blocked in v76 with Wi-Fi 7 Routers
We are aware of an issue affecting some users with Wi-Fi 7 routers/Access Points after the recent software release. Our team is working diligently to resolve this problem, and an updated software release with a fix will be available shortly. In the m...
Resolved! (Not Resolved) Known Issue - Quest PCVR streaming micro lags and stutter esp. when moving head
Hi team, I'm getting micro lags and stutter in Airlink on my Quest 3 (EU/UK), esp. when moving my head. In the Oculus debug overlay this causes brief spikes in transmit/decode, fps drops and visible stuttering. The issue is not present on my Quest Pr...
Trouble With Facebook/Instagram Accounts?
Hi Meta Community,If you're reading this it means you're facing some issues with your Facebook or Instagram account. We know how important it is to ensure you're able to regain access to your Facebook and Instagram accounts. MetaQuestSupport, Moderat...
New User Posting Info
Being a newb in-game and in anything can be tough. Here is a run down of how our tiny forum elves (and moderators) can help get you from an unknown newb to forum all-star. Posting links to external sites, certain keywords, or posting logs outside of ...
GIGABYTE Radeon RX 7600 XT will this work with my quest 3
I'm wanting to upgrade and wondered if this would work with my quest 3 or not ?
After it said "Metalink software update" nothing worked.
After it said "Metalink software update" nothing worked.I'm having trouble because the download won't start and VRCHAT won't upload.
Can't connect meta quest 3 to my phone
why its not working
Right Quest 2 Controller loses tracking until restarted.
Hello! I recently started running into a issue with the right touch controller for my quest 2.It seems that after a random interval/time of working & tracking, the controller seems to disappear as it loses tracking, the buttons still work & the joyst...
Can't link Facebook or Instagram to my Meta account
12 months ago I tried to link my accounts as I have the Quest and Quest 2, Everything was going fine until meta decided to change the sharing, linking, one account for this and here's instata connect facebook? Meta Horizon name? and you go through th...
[HELP] Meta Age Restriction Error – Can't Confirm Age
I need help regarding an issue with my Meta account (Facebook/Instagram). I recently received an email from Meta saying:"Your Meta account is for someone who's at least 13 or older, but it looks like someone younger than 13 is using it. On July 12, 2...
Проблема во время установки приложения Meta Quest Link
Проблема во время установки приложения Meta Quest Link. Заключается в том, что файлы оно скачивает и все как бы супер, но во время установки все к чертям ломается и не доустанавливает, из-за то ли конфликтов файлов, то ли из-за разрешений которые я у...
Third-party microphone completely without connecting to a PC
I want to use an external microphone on Meta Quest 3s without connecting to a PC, will it work in games? For example, such microphones as wireless, the receiver is connected via USB Type-C in Quest, and the microphone itself is fixed on clothes. This...
Not able to add payment method in India
Simply their system is not able to add/update payment method Case Id : 1236895384395368 1. I used 3 of my Credit cards 2. Tried it more than 20 times3. Used different browsers with different Internet ...even different machine and also on Phone device...
Resolved! Quest 3 auto-updated, ignoring the auto-update settings
I'm the kind of person who hates updating software when the current version is working perfectly, so I always try to avoid updating my devices. That includes video game consoles. Today, my Quest 3 — which has all auto-update settings turned off — res...
Suspension
My daughters meta horizon account is suspended because she typen in the wrong birth year by accident. I tried to fix it but the app did not let me change her year of birth and so it got suspended. I dont know what to do about this and really need som...
Unable to Fix Two-Step Verification on My Account Due to i am facing issue in facebook ads campaign
Hi Team,Can someone help me to fix Two-Step Verification on My Account. I am able to login and also i am using my account no one others.When i am trying to set two step verufucation both mobile and phone i am facing issue. Can someone Help me? I am f...
Meta Horizon Worlds Smash Golf - No paddle!
Hi guysI have been trying to ask this question in various places but having no luck.In Smash Golf, when I progress to the mid holes I don't have a paddle to hit the ball with. This is definately happening in Pirates Cove where I cannot play beyond ho...
Can't log in
I use an Oculus Quest at work. the first one. We have several headsets that we set up using our work email. We used to log into our Oculus account (I think that's how it worked). I can log into the Meta app and here on the forum, but when I try to co...
Please help - lost purchase history
It has been a while since I used my Oculus and tried to login but it wouldn't work - I tried a factory reset and I was able to get back in but lost my purchases from 2021 and i cannot find them in my purchase history - I do not believe i ever had ano...
Civilization 7 VR has huge performance problems.
Just wanted to let anyone know that is planning on buying this as of right now it has heavy micro stutter issues that make the game almost unplayable. Not to mention how sick it makes you feel with camera movement being all janky i hope they fix it s...
minimum spec error
Hi I just recently built a new pc and when I open meta quest app it gives me a minimum spec error which I more than meet. listed is my specscpu-i9-14900kgpu-rtx 5070ram-64gb ddr5 6000mhz
Resolved! Meta Quest update button not doing anything after PTC V66
Im on ptc v66 and I got the update for the official rollout of v66. When I click update the download progress pops up for a second and goes away. The button to update is greyed out and stuck “updating…” I’ve let it sit for quite a while. Reset severa...
v60-v62 FFR level freeze the passthrough view on Quest Pro
Since the v60 if you run the following adb command : adb shell setprop debug.oculus.foveation.level (1-4), when you are on passthrough view, the passthrough freeze, and you have to force reboot the device to make it okay again.=> level -1 is okay but...
oculus quest 2 system utilities keeps stopping
oculus quest 2 system utilities keeps stoppingso for the last two days i've had that pop up, i cant get passed that message before it turns off and back on again.i cant get on the oculus screen itself only able to view that message, i plug it in to m...
Unauthorized user with full access in my Business Manager
Hello,I urgently need help. An unauthorized user (profile: “LeeEvan 297”) has gained full control over my Business Manager account (MySnack) without my consent.I did not invite this person, nor did anyone on my team. I am unable to remove them, and I...
Every time I get onto my second account, it is not loading the background when I leave an app.
Every time I get onto my second account, it is not loading the background when I leave an app. And after I get out of a game it will not load the background. It loads the background on my main account and then nothing shows up, I can not see my menu ...
***Somebody PLEASE help me!***
Hello! Can somebody PLEASE PLEASE PLEASE, help me??? I've been unable to use marketplace for more than a yr now and when I try to appeal, there's no violation reason to select. I paid some1 who more than 7 ppl (from a fb Meta Support group) claimed c...
Meta money/bucks
Ok, I’m a technology dummy. My son and I loaded $25 of meta bucks into the account from a meta gift card. He then tried buy some shiny rocks with that $25, but instead it bought $25 more meta bucks and billed our card $25. He now has $50 meta bucks s...
I have been hacked by meta horizo user and no one has been able to help me!
It has been 6 days now of being tossed around from IG to meta horizon back to IG. The hacker is still on my profile and I cannot take him out. I need instant and direct help on this matter. I don't anyone sending me useless links or tossing me to ano...
line across the battery on oculus quest 2
Can anyone help? My oculus quest 2 is showing a battery with a line going across. The charging light doesn't turn on either. I changed chargers and it still isn't working any suggestions?
Boot Loop Quest 2
Quest 2 stuck in boot loop. When trying to sideload a update, hard reset, and factory reset it just does the same thing. In the boot loop the meta logo does not spin like usual. I have tried searching for answers but I have yet to seen anyone with th...
Very poor performance with good hardware and meta quest 3
Hi i’m facing a problem with my VRPC setup. I really wanted to play american truck sim, but when i’m playing by using oculus app and steam VR im getting very low fps (usually locked at 36). Im getting 72 fps with minimal Game graphic setting and reso...
Wrongfully disabled fb account
My fb account was disabled due to it stated “not following “community guidelines” it also gave an account name associated with this behavior that I had never heard of or used! I cannot even log intofb to request a review and I literally have emailed,...
Meta Quest 3 right Controller jittery
Booted up my Quest 3 for the first time and both controllers worked fine. When it updated the firmware for both controllers for the first time my right controller started jittering like crazy, as if it's continuously falling. Its inputs (joystick and...
