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Known Issue: Closing Steam VR crashes Dash
Hi everyone! We're seeing a small group of Steam VR users finding that Dash is crashing on headset and that their PC is becoming unresponsive once they quit the app. The team is working on identifying and fixing the root cause of this issue, and righ...
Known Issue - V65 - V67 USB-C Debris/Water Warning
Not a solution - Marking for visibility Known Issue Hello everyone! I have observed that a significant number of users are still encountering the USB-Debris error even after the V64 fix was distributed to everyone. Consequently, I have taken the init...
Resolved! (Not Resolved) Known Issue - Quest PCVR streaming micro lags and stutter esp. when moving head
Hi team, I'm getting micro lags and stutter in Airlink on my Quest 3 (EU/UK), esp. when moving my head. In the Oculus debug overlay this causes brief spikes in transmit/decode, fps drops and visible stuttering. The issue is not present on my Quest Pr...
New User Posting Info
Being a newb in-game and in anything can be tough. Here is a run down of how our tiny forum elves (and moderators) can help get you from an unknown newb to forum all-star. Posting links to external sites, certain keywords, or posting logs outside of ...
Unable to proceed once Guardian Floor Level setup begins
HI. When I am setting up wifi and connecting to the app with my Meta Pro. there are no problems in the initial setup, until it asks me to setup the guardian space/floor level. As soon as this setup begins, the screen goes intermittently black. Whilst...
Touch Controllers
My left Quest 2 controller has taken a light beating and now has faulty tracking. Is there a way to replace or fix this?
Resolved! Reestablishing Parental Supervision
Hi - parental supervision was working well until my son turned it off. While trying to reestablish, I’ve receive the invite link via text, but when the app opens, there is no option to actually complete the request. Also, the Parental Supervision sec...
Link will not Work If integrated Graphics are enabled
Since I have a laptop with integrated AMD graphics, I would usually have to disable them and then re-enable them to properly use link. However, I updated my NVIDIA drivers and it seems to have swapped. I have to have the integrated graphics turned of...
Stop the outo update on Quest 2
How do I stop the update of apps I have a lot of apps that I don't even use and I do not want them to update all the time it seems my headset is turning itself on to update. It's very annoying.And using up a lot of bandwidth
Can’t connect to multiplayer
My cousin and I have been playing Quest 2 together online since Christmas. Now all of the sudden his headset will not let him connect to any multiplayer on any app. We’ve uninstalled and reinstalled. Powered the headset on and off. Reset his WiFi rou...
Screen Tearing when using the link cable.
Upon launching the Quest link software there is excessive screen tearing and lag from any movement as soon as you enter the Link home screen. The Quest link was working perfectly since purchase until the issue appeared last week. I have tried two dif...
Left Oculus Controller Drift
Hello, I've had my Quest 2 for less than a year (bought it in March 2022) and I'm running into severe controller drift on my left Touch Controller. Basically, when I apply *any* movement to the joystick it starts glitching directionally hard to the r...
No option to sync videos longer than 6 minutes
So I have been recording gameplay on the oculus to use for my TikTok but I have noticed if the recording ends up being longer than around 6 and a half minutes there is no option to sync the media . At first I thought it was a bug but this has been ha...
I have lost all my games
Hello, I have lost all my games.1. I have the Oculus Quest 1, I haven't used it for two years2. When I started it I couldn't open my games so I installed the updates and then I formatted it.3. When logging in from the app, I was forced to link my Fac...
Is It Possible to Unsubscribe from All Emails
I received an email that I didn't want. It was specific to one game. I don't want to receive these emails every time Oculus gets a new game or product or whim. My email is for important/personal things, not for advertising. I made an inquiry with Ocu...
Cant log in Quest 2
Hi, I cant log onto my Quest 2 with this email anymore. Its saying a error occurred every time I try with a code comes up and I try it but it saids Error and come back later. I saw a update earlier on the VR about 3 weeks ago about account changes, a...
No link in support answer - no access to oculussvr
I created a support case - i have gotten several notification about updates - but no link and I'm unable to find the case. Have replied asking to provide a link - but keeps notifications saying case has been updated - kind of stupid...Does anyone kno...
I wnat to become a developer
I'm highschool student, and I want to develop oculus VR. but I lack my knowldge so I want to read some books or papers about it. but I don't know what to read about it and I want you to give some advices, books, or papers about it. It's Okay to give ...
Thumb gesture on touch pro buggy
I noticed that after waking up the controllers of my quest pro the thumbs are stuck on the AB and XY buttons. Resetting the controllers (pressing the Oculus and Menue button long) helps until the next wake up. Since a reset works I guess it is not ha...
Bonelab not installing
I just bought Bonelab but it is not letting me install it. I have already paid for it and where it would normally say “install” there is just a loading symbol. I have tried restarting my headset and I also have enough storage. Please give me suggesti...
Melted usb port with original charger
My Oculus usb port melted when charging with original cable and block. Contacted support 2 days ago and still waiting for answer. Always same response "we take health and safety seriously" blah blah blah.I am waiting for replacement and compensation ...
Gorilla Tag In Game Purchase Problem
I have a receipt for 1000 Shiny Rocks purchased in Gorilla Tag 2 days ago but still haven't received shiny rocks. Who/where do I contact for this or will I just waste my time and instead need to dispute the Paypal purchase?
I have problem with my display
i bought my glasses six days ago today i noticed that there is a small line in my display is that a pixel error or what can it be.. tried resetting doesn't help
Resolved! Quest Link borked, please help
Having a problem, hope someone here can help. Here's my setup, for context;5900X, 32GB DDR4, RTX3090 24GBQuest 2, 64GB version (from before the meta move) + 16ft USB 3.0 cable (tests show 2.5-3 Gbps) So i went to use my quest 2, enable quest link, se...
Alot of account nonsense
Okay, so I have some issues I hope I can resolve.. I have two quest 2 headsets and one is new/factory reset. The other has my brothers account on it that I cannot access due to it not having any email linked to it that I can figure out. I have tried ...
Resolved! Roblox vr now isn’t working
so uhh I used Virtual Desktop to play roblox in vr it worked really good but now all of a sudden when I boot up steam vr and join the game, it just shows a black screen when roblox loads and it doesn’t go until I exit steam vr which also closes roblo...
Air link not working for Quest 2
When I try to launch air link for my Quest 2, it just goes into a black screen with the loading dots. I've tried restarting my headset and laptop, going closer to my router, and changing connections but none of it seems to work. I also tried just lau...
Headset not working since multiple account glitch
A few months ago there was something that happened across multiple headsets and accounts where when you opened your headset it would ask you to make a new account. I did this, even after I had an account, and proceeded to make an account using my exa...
Installing Oculus Go apps in Quest 2 v.46
Hi, I had a gear VR with a lot of apps, and I'm trying to install those in my Quest 2, some of them are still compatible, but I found those apps in my oculus mobile app and when I try to install them, it shows a message that I didn't set up Oculus Go...
Resolved! First Steps program glitch
When I begin the First Steps Tutorial, i get as far as the "lets see what your hands can do" part, when you are to "press the button in front on you", BUT---there is NO button. The program goes no where from that point. I have seen this tutorial befo...
How to select audio channel for mirroring
Specs:Oculus Quest 2PC (Windows)Steelseries Arctis 7 (Headset) What I'd like to achieve:I want to run discord on my PC. My headset provides 2 audio channels (named: game and chat). Generally in windows the game channel is set to be the default audio ...
Problems setting up passthrough in Unreal
Greetings! I'm trying to make a game with Unreal using the Oculus passthrough but I'm having difficulties. I followed the instructions on the Oculus website : "https://developer.oculus.com/documentation/unreal/unreal-passthrough-overview/" Everything...
Oculus quest 2 left controller drift
Secondly my oculus controller has started either completely stop moving or be really finicky when I tilt my controller to the left. Nothing I've tried has worked and I don't want to have to buy a new one unless there's nothing I can do about this. An...
Resolved! Initial setup of oculus quest 1 - stuck on pairing
Hi, Need some help. I bought a 2nd hand oculus quest 1. I started going through the pairing process - it had the old firmware (oculus sign on start up). I went through, it recognised the headset, and then asked to pair the controllers. Then realised ...
