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Forum Posts

Resolved! Known Issue - Meta Device Code Not Working

Everytime I have tried to add another accounts onto my quest 2 the device code on says "Invalid Device Code Request! Please try again!" I have factory reset my headset and done all troubleshooting methods.

Anonymous by Not applicable
  • 92 replies
  • 20 kudos

Contacting Meta Quest Support & Collecting Logs

Should you encounter an issue or have any questions that would require you to contact Meta Quest Support, you can do so by heading to the support page ( Here, you can contact the support team via email or liv...

How to Report a Bug

As with any software, sometimes you will come across unintended bugs or glitches. When you come across an issue with a Quest product, you may want to report it directly to our Engineering team. You can do so directly from the desktop or mobile app. B...


New User Posting Info

Being a newb in-game and in anything can be tough. Here is a run down of how our tiny forum elves (and moderators) can help get you from an unknown newb to forum all-star. Posting links to external sites, certain keywords, or posting logs outside of ...

Oculus start up

I start up my comp and oculus starts. Ok. not a big deal. I minimize it. anywhere form 2 to 30 seconds it pops back up. This is were it starts to get annoying. I tell it to shut off. it turns back on 2 to 30 seconds later. I have to go in to task man...

Nemrodh by Level 2
  • 1 replies
  • 0 kudos

Core 2.0 and the nvidia control panel

While the the rift display shows up now, none of the settings options work to change any of the display settings of the rift. Color is set to 6 bits per pixel for some reason, and is unchangeable. In dark games, this leads to noticeable color banding...

moss3D by Level 2
  • 1 replies
  • 0 kudos

left controller laggy

so my left controller started lagging real bad today, new batteries fresh reinstall of oculus and have tried numerous sensor setups. No help. Right controller is perfect.Just noticed the left controller will not pair up either, im thinking it might b...

Extreme Lag In Oculus

i have been playing my oculus for about two weeks with zero problems. Then today I download 5-6 free games/apps to test out. When I put my headset on, every motion of my head has extreme lag, almost like a freeze, with the screen being chopped and bl...

BLVRD - How to?

There are a few posts (including mine) of people unable to figure out how to actually get *into* the museum. I've tried both Touch and Gamepad, but no matter what combination of buttons and keys I try, none will select the entrance button/sign to let...

Anonymous by Not applicable
  • 3 replies
  • 0 kudos

Steam VR Broke

This wasn't happening until recently. Steam VR games are completely unplayable for me, what happens is it doesn't update the headset fast enough so when i turn the screen stays where it was and i see black, it updates a little after i move but it's r...

Play VR while Downloading ?

So I decided to pickup Feral Rites and it is quite a large download, couple of hours on my connection. Anyway I started playing a game on the Rift while waiting and then each time I paused to check the download I see it is doing a sort of integrity c...

blanes by Level 8
  • 3 replies
  • 0 kudos

Computer Keep Crashing When I Play Vr

Whenever I launch an Oculus game it works fine and 15 min. later my computer shuts off and take 30-40 min. to start to properly work again. This also happens when I play steam games with the oculus. I get an error saying "overclock failed" when my co...

Oculus Rift No HDMI connection issue

Hey guys, kind of struggling with this right now!So i got the Rift on Thursday, plugged it in on my PC and gave it a run, everything was great, seemed to work fine. Used it again yesterday, and today, all gravy. My brother wanted to check out how it ...

Unable to re install Oculus Setup

hard drive was failing, Cloned hard drive to a new SSDOculus software was corrupt after clone.attempted repair . Thought it worked but all Oculus games when loading locked up.I un installed software to re install .. Now cant for the life of me re ins...

Tech Support nightmare!!!

I've been working with Oculus tech support for 6 weeks now. Extremely frustrated.... Does anyone know of a way to do a video conference via iPad with tech support to resolve an issue. I have sent them the Oculus log 4 times and nothing has been done....

tlakata by Level 2
  • 2 replies
  • 0 kudos

Resolved! Oculus Core 2.0 Beta Dash control panel shows up behind me

in the Core 2.0 home, if I bring up the Dash I see the screen in front of me, but the control ring is behind me, I have to setup back 2 steps to see it.I am also seeing this issue in other games where it doesn't know where I am standing, (ie in the c...

manbub by Level 3
  • 8 replies
  • 0 kudos

App not supported for this device

Hi - I have the newest version of the Gear VR with controller. I downloaded Wonderglade which should work on that device but it says app not supported for this device. Does anyone know how to resolve this? Is there a way to delete the game and redown...

amtxgal by Level 2
  • 1 replies
  • 0 kudos

Affected The Manor... Help

Is there someone qualified to respond? Or only common people come in? I already post the other time that the '' Affected The Manor '', I throw this error, I run it and nobody gives me a solutionBefore it worked, fine. Thank you

can't connect to server problem

Everything on my oculus has been working fine but yesterday oculus said can't connect to server and ive tried everything and still can't get oculus to connect to the servers. I can't download anything, go to the store, or play multiplayer games. Plea...

oculus rift and SLI

Im having a issue when i plug my oculus headset in while running my 1080 ti's in SLI, my set up is as follows, I7 6700K , 1080 TI in SLI, 32 gigs ram, several SSD's 1 43 inch 4k display and 1 27 inch 4k display, the displays are connected as follows,...


ゲーミングノートPC(msi)を使用しているのですが、オキュラスリフトのHDMI端子を差し込んでもPlease make sure you're plugging Rift into the HDMI port on your graphics card. you may need to switch your monitor or other devices to a different port first, Learn more at Oculus Supportとでてしまい接続されません...

Oculus Setup Can't Connect

I have recently purchased an Oculus Rift and when i ran the OculusSetup.exe as an admin it tells me that it can't connect to the Oculus Server after I agree to the terms and conditions. I have the most recent version of .Net Framework (4.71) and have...

Oculus HDMI problem... [SOLVED]

EDIT: So the fix was ordering a displayport to hdmi adapter. The rift now works flawlessly. I cant seem to find the one i bought but it should be 4k 60hz but if youre unsure you can check the reviews to see if anyone mentions it working on the rift. ...

OneScoop by Level 3
  • 12 replies
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EDIT: Right Hand thumb permanently stuck down

Hi All, So I have just finished setting up my VR, but my thumb on my right hand is down and wont come back up, bit of a weird issue when you talk about it like that but yeah, anyone got any ideas?

dduff21 by Level 2
  • 3 replies
  • 0 kudos

(SOLVED) Can't install Oculus Rift Setup

Can't install Oculus Rift Setup. I tried everything from the user forum inclusive: cmd (admin) OculusSetup.exe /bypassHotfixCheck, reg-hacks, deleting folders in AppData, etc.I already had it installed (and played several games), but had to uninstall...

Oculus Rift Setup hangs on install

My computer meets minimum requirements, I have updated my graphics card (Nvidia GTX 1060) to the latest driver, and made sure my .NET is at least 4.5. I got the hot fix error, but ran setup with the command line and bypass hotfixcheck. Setup starts, ...

Tod754 by Level 2
  • 2 replies
  • 0 kudos