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Known Issue - V65 - V67 USB-C Debris/Water Warning

Not a solution - Marking for visibility Known Issue Hello everyone! I have observed that a significant number of users are still encountering the USB-Debris error even after the V64 fix was distributed to everyone. Consequently, I have taken the init...

LaserDisk by Meta Quest Support
  • 74 replies
  • 4 kudos

New User Posting Info

Being a newb in-game and in anything can be tough. Here is a run down of how our tiny forum elves (and moderators) can help get you from an unknown newb to forum all-star. Posting links to external sites, certain keywords, or posting logs outside of ...

Lost account

Hi there, I had to factory reset my Oculus, and now when I try to log onto my account it had come up with a different profile and also doesn't show all the games I've paid for and downloaded. Can you help me link to my account please?

Pijohn by Honored Guest
  • 1 replies
  • 0 kudos

Finding photos taken while in VR CHAT

Hi! I am quite new to all of this. I took several photos of things while I was using VR Chat. I have no way of finding them once I am off the VR Chat. I look in my 'Gallery' but nothing is there! I am really bummed by this. Can anyone help tell me wh...

Keekio by Honored Guest
  • 1 replies
  • 0 kudos

USB-c converter

I have the oculus quest 2 I have a link cable for my pc but all I have is usb-a 3.0 ports can I possibly use a converter and plug a Double sided piece in for usb a and the other side usb c and then plug my link cable in ???

My quest 2 stuck on steam game

My quest 2 is able to connect my laptop with Airlink but it can't run the game, when I run a steam game, it can run for a while then it stuck. it just not moving. The game runs smoothly on my laptop if I quit, I can not connect my laptop anymore if I...

Link cable PC controller issue

So I have been using the Quest 2 since I got it around Christmas and just today was able to connect it to my laptop using the Link Cable. I specifically wanted to do this to go into VRChat so I could see worlds and avatars that are PC only. My proble...

Need help with second account

Hi I am new on this forum. Need some help with second account on Quest 2. Recently I purchased Powerbeats VR game on my Oculus PC app. I am using link cable to play it, but want to add my wife as second account so we have different progress and resul...

BitliuX by Honored Guest
  • 1 replies
  • 0 kudos

Streaming with Airlink or VR Desktop

I recently did a twitch stream using Airlink and Steam VR for the first time however I feel like the video capture wasn't getting the full right eye picture how do I change it so its not as zoomed in and/or getting both eyes? Is VR Desktop better for...

Slade1212 by Honored Guest
  • 0 replies
  • 0 kudos

Problema con el software

Hola intente instalar la app de oculus quest 2 en pc, donde son 5,12 Gb de descarga, siempre que la intento instalar se queda en 5,06 o 5,04 y no descarga mas.Ya intente como 3 veces y pasa lo mismo, ya no se que hacer.

SantY_25 by Honored Guest
  • 1 replies
  • 0 kudos

Oculus’s Support on WhatsApp

Oculus support on WhatsApp is a Joke! I had an issue with not being able to connect to my PC with the oculus link cable after a recent update and after an hour of delayed responses got nowhere. I had a reply to my question faster on an Oculus Faceboo...

pls help me fix guardian error

somebody know how to fix guardian error i got a map fnaf 1 then my vr died then when it had charge it just poped up guardian error so if anybodys knows pls tell me

Restart Problem

So I held my oculus quest 2 button down and pressed restart, Next thing you know all my games are gone and my account was gone. Before I restarted I tried loading into a game and It would load in for a split-second then automatically log back out.

wayiahs by Honored Guest
  • 2 replies
  • 0 kudos

oculus quest (original) bootloop

My oculus quest is stuck in a bootloop.Power on - I only see an oculus logo. I've let it sit for a few hours, no change.Boot into usb update mode, perform factory reset.Same behavior - it just shows the oculus logo.Choosing to sideload update just re...

Resolved! Create Company Event & Live Concerts in Horizon Venues

Hello, we are a Spanish marketing agency and we would like to create events at Horizon Venues. It's possible?.We work for large companies in Spain that are interested in broadcasting live on Venues. We also work for great artists and musicians. We al...

Referral code

Sent my sister a referral code 2 months ago. Said referral was accepted but never went through. What’s going on?

jonrob31 by Honored Guest
  • 0 replies
  • 0 kudos

All apps gone

All my apps have disappeared off my headset , they are on my phone but I cannot get them back up on my headset I have tried everything

PokerStars VR games not loading

Whenever i load up pokerstars vr, the game loads just fine. But when i try to go into a game, it just kicks me out. Before i reinstalled the game, the game just crashed when i tried to load a game. I would like to know if someone has a solution.

MJA49 by Honored Guest
  • 1 replies
  • 0 kudos

Oculus Rift S Freezing

Hi,I'm having trouble with my Rift SWhen i'm playing a game, it gets about 2 minutes into the game and then the game freezes on screen. I can still move my head around, but the app stays in the same position and it's just black edges when i look roun...

armo18 by Explorer
  • 17 replies
  • 1 kudos

"Oculus System Driver has closed unexpectedly"

Anytime I mount my phone (Samsung Galaxy s8 on android 9) onto the gear vr, I get the dreaded message "Oculus System Driver has closed unexpectedly" and head tracking stops working (When I move my head the screen stays still).

Quest 2 will not accept any payment methods

I’ve tried multiple cards and PayPal but nothing works. It won’t accept any of my payment options I’m always greeted with account Error and I’ve called my bank and checked my PayPal they both work fine but I cannot add any of them as a “valid” paymen...

TeenT420 by Expert Protege
  • 16 replies
  • 3 kudos

Login problems, nobody care...

I need help from someone from Facebook team, but support doesn't exist. I have issue with my account more than one month. My phone with 2FA Google Authenticator app was broken and was changed to new one. After reinstall, my facebook account is not co...

Pichu_CZ by Honored Guest
  • 1 replies
  • 0 kudos

Airlink no longer connecting to PC

Hey fellow oculus enthusiasts!Was checking online for a solution, but haven't really found any true fix for my problem. I've had the Quest 2 for a few months and airlink has been fully functional. However, after a few weeks of not playing I try to in...

Demacius by Honored Guest
  • 2 replies
  • 0 kudos

Witam was Help Poland

Witam jestem bardzo zainteresowany kupnem firmy Oculus Quest 2 widzialem, ze jest mozliwosc dodania kupony promocyjnego lub rabatowego . Nie mam za duzo pieniedzy .chciałbym kupić troche Oculus Quest 2 .Czy byla by mozliwosc dostania kodu promocyjneg...

NiVeKQ by Honored Guest
  • 1 replies
  • 0 kudos

Gorilla tag in-app purchase

Every time we try to purchase rocks we get a Paypal payment error? Any idea how to fix it I even tried adding a different card


My quest 2 is stuck on the meta verse power screen it shows a chip every time I try restarting it what can I do

Canzser- by Honored Guest
  • 1 replies
  • 0 kudos


I receive several invitation from to participate in survey.Maybe somebody from oculs team could confirm me it's safe? I would like to participate but feel worry to click on the link. Thank you Hello ,We are looking for peopl...

Unable to install the Oculus PC software

When trying to install the OculusSetup.exe software, it tells me that I need 15.3 Go space on my drive and I have 279 Go free space.When trying on my other hard drive, it says the same thing and also that I need a NTFS drive which I already have. Can...

Charze77 by Honored Guest
  • 1 replies
  • 0 kudos

Can’t see my friends online

I can’t see when my friends are online anymore and I does not work when I message or invite them to a party it does not go through. I do appear online for my friends tho, but when my friends try to message/invite me to a party it does not work. I hav...

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