Get Help
Need a hand or looking to help others? Find answers and ask questions about your headset, accessories, and apps.
cancel
Showing results for 
Search instead for 
Did you mean: 

Forum Posts

Resolved! (Not Resolved) Known Issue - Boundary not saved | Stuck in Passthrough

I have a brand new Quest 3. But it is giving me problems with boundary settings. often when I turn it on it comes up in pass through with no settings or way to get into the apps or settings. Rebooting eventually gets me a message to create a boundary...

adgilcan by Honored Guest
  • 3811 Views
  • 78 replies
  • 5 kudos

Resolved! (Not Resolved) Known Issue - V62/63 USB-C Debris/Water Warning

v62 has a big problem with USB port sensor (found the very same issue on my Q3 and the one of my wife)... when used with an extension cable (even if it is a quality cable) from time to time star showing the debris-water warning message. Of course the...

Trouble With Facebook/Instagram Accounts?

Hi Meta Community,If you're reading this it means you're facing some issues with your Facebook or Instagram account. We know how important it is to ensure you're able to regain access to your Facebook and Instagram accounts. MetaQuestSupport, Moderat...

Resolved! Contacting Meta Quest Support & Collecting Logs

Should you encounter an issue or have any questions that would require you to contact Meta Quest Support, you can do so by heading to the support page (https://meta.com/help/quest/). Here, you can contact the support team via email or live chat. If y...

How to Report a Bug

As with any software, sometimes you will come across unintended bugs or glitches. When you come across an issue with a Quest product, you may want to report it directly to our Engineering team. You can do so directly from the desktop or mobile app. B...

OculusSupport_0-1665172558560.png

New User Posting Info

Being a newb in-game and in anything can be tough. Here is a run down of how our tiny forum elves (and moderators) can help get you from an unknown newb to forum all-star. Posting links to external sites, certain keywords, or posting logs outside of ...

Looking for a laptop to work with Oculus Rift S

Can anyone suggest a not very expansive gaming laptop for a beginner compatible with a new Oculus Rift S?I've read Acer’s Nitro 5 laptop below recommended, but it is Win 11, and I believe I need Win 10 for Oculus Rift? Please adevice. Thank youAN517-...

dickle518 by Honored Guest
  • 390 Views
  • 1 replies
  • 0 kudos

Why is link not working?

So I bought a kiwi cable to connect to my laptop and I've done tests to see if my PC is good enough for VR and if the cable works and on my laptop it says my quest is good to go but when I put on my quest and try to start link I just get an infinite ...

Airlink

Hello! I bought a uset oculus quest One a While ago but i can’t get airlink to work i’ve tried everything i Think but i can’t g’et it to work Any ideas?

Error login to oculus app

When I go to login to the oculus app on my iPhone it says “something went wrong please try again” but using the same info I can login to the oculus website I have an Oculus 1 and am getting the 2nd one soon but on my current oculus it won’t let me lo...

Anonymous by Not applicable
  • 395 Views
  • 1 replies
  • 0 kudos

Unable to log into iPhone oculus app

I have set my sons oculus up using my phone (iphone) with the oculus app. I am unable to log into my oculus account as the iPhone application automatically uses my sons oculus (Facebook account) to sign in. I attempted to use the manual feature to lo...

RAKKASACK by Honored Guest
  • 276 Views
  • 1 replies
  • 0 kudos

airlink

Im just wandering if theres some way to start airlink direct to desktop. Sometimes i use my Oculus Quest 2 to play some racing game like assetto corsa, and i can use the hand tracking to reach airlink, then i must go get one controller simply to clic...

Mic not working.

My quest 2 mic isn't working for anything anymore. I can't chat in any games, voice commands no longer work it's like there isn't a mic at all anymore. I've restarted it, muted and unmuted the mic, plugged headphones in and taken them back out and st...

Premium Bowling not finishing the update

Hi, My quest is stuck on the update from Premium Bowling. I can't stop it or open it. None of my other games can update since PB is not ending the update for it. Are there any fixes for that?

gishack by Honored Guest
  • 528 Views
  • 1 replies
  • 0 kudos

30$ from Referal link

Hi, recently I used the referral link from a friend and jumped out a message that everything came out cleverly but I can not use it just pops up with me that I have to pay by card. How do I unlock this money?

BatiGood by Honored Guest
  • 330 Views
  • 1 replies
  • 0 kudos

Facebook won't send conformation code

I am trying to set up my account using the headset. I put in my facebook ID and password. It's asking me to put in a 6 digit confirmation code. Even though I do have my phone number in my facebook account it won't send me a code... this sucks big tim...

Apps are gone

All my apps are gone except for settings and files, i tried restarting but nothing changed. What am i supposed to do??

R9 380 on oculus

Hello guys, i have a amd r9 380 black plate with 4gb and i want to buy the oculus. I wanna know if i buy it i must change my gpu to connect or i can play with low grafics. If i am right r9 290 is weak against r9 380 but l am scared for connection.

spathasx by Honored Guest
  • 2962 Views
  • 7 replies
  • 0 kudos

HDMI and USB 3 not connecting - Rift S

To put it simply, I believe that both sensors are not working. For one (I believe) that the sensors are supposed to have some sort of light on the top as a status that it's on. Neither of them are on. Second of all, it says that there's no HDMI conne...

1d36b30241ee4d486a880c83424bf804.png
Noxahh by Honored Guest
  • 601 Views
  • 1 replies
  • 0 kudos

Blade and sorcery Nomad is stuck on “installing”

So I bought and started installing Blade and Sorcery Nomad on my quest 2 (which is about a week new by the way) and as I was installing it I soon saw that it was stuck on “installing”. It would say this may take a couple of minutes but I waited days ...

Yonfei by Honored Guest
  • 2023 Views
  • 1 replies
  • 0 kudos

Rift S orange light then crash

Hi,I have been using my oculus rift s on my dad's computer (10600 i5 with a 2070 super) and it has been working fine but when I am using my computer (10600kf 2070 Super) I get an orange light and my headset crashes after a launch any game, then it sa...

Bok_Choi by Honored Guest
  • 435 Views
  • 2 replies
  • 0 kudos

Can't install the game !

Everytime I try to install the game the process arrives at 100% of the installation but then it saids: impossible to install Lone Echo contact oculus support ...Can anyone help me ?? I've purchased the game and I can't play !! 

email about oculus research

Hello,I recieved a message from "The Oculus Research Team "with a link starting https://oculusur.qualtrics.com/Is this a legitimate message?

Found How to make headset cloud save!! 👍🏽

Frustrated your headset will not cloud save?!Do you have Elite battery strap?well make sure you plug power in to the headset NOT THE ELITE BATTERY!! I was so frustrated my cloud save would not work, would try to trouble shoot and problem solve every ...

B-Jamin by Protege
  • 362 Views
  • 0 replies
  • 0 kudos
Labels