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Forum Posts

Known Issue: Closing Steam VR crashes Dash

Hi everyone! We're seeing a small group of Steam VR users finding that Dash is crashing on headset and that their PC is becoming unresponsive once they quit the app. The team is working on identifying and fixing the root cause of this issue, and righ...

Known Issue - V65 - V67 USB-C Debris/Water Warning

Not a solution - Marking for visibility Known Issue Hello everyone! I have observed that a significant number of users are still encountering the USB-Debris error even after the V64 fix was distributed to everyone. Consequently, I have taken the init...

LaserDisk by Meta Quest Support
  • 40738 Views
  • 102 replies
  • 5 kudos

New User Posting Info

Being a newb in-game and in anything can be tough. Here is a run down of how our tiny forum elves (and moderators) can help get you from an unknown newb to forum all-star. Posting links to external sites, certain keywords, or posting logs outside of ...

Random audio decreases when playing games on quest 2

When I'm playing games on quest 2, I usually have it at max volume, but for some reason now when I play games the volume automatically decreases randomly, its decreases 5 bars from max volume and this is really annoying because it happens in the midd...

Resolved! Airlink broken all of a sudden

Starting yesterday, all of a sudden when I launch Airlink it lags very very heavily like 30 seconds of lag. When I launch Oculus debug tool and look at Oculus mirror however everything looks normal no lag whatsoever just in the headset, performance h...

Oculus quest 2

I turned on my oculus it told me to put in the wifi stuff but my dad told me to help him on somthing and i shut down the oculus but once i turn it back on i cant continue

Kokoshilo by Honored Guest
  • 309 Views
  • 2 replies
  • 0 kudos

Resolved! Can't add payment method

So I've been trying to purchase a game for the past TWO days without any breaks and it keeps saying The card I'm using is vanilla Master gift card ((I looked it up and it's accepted by oculus)).I tried on the oculus itself AND on the PC;didn't work.i...

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VR lab

Hello,I am creating a VR lab for my college Ed Tech class and would like to use multiple Oculus headsets with one mobile app. What would be the best way to go about doing this? I would like all the Headsets to have the same apps for the students. Reg...

TMCC_TED by Honored Guest
  • 694 Views
  • 5 replies
  • 0 kudos

What's the difference

app view button library from right or from leftlike this  its on right my friends oculus quest library app view on left What's the difference?

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Fer3aun by Honored Guest
  • 253 Views
  • 1 replies
  • 0 kudos

Getting hooked up

I need help getting the oculus going I'm entering the 5 digit code but my phone is saying it couldn't connect

GiLacy by Honored Guest
  • 267 Views
  • 1 replies
  • 0 kudos

BROKEN ELITE STRAP

Hi Support My Elite strap has snapped on the left hand side right in the middle.The palstic seems to have gone really brittle.I purchased it on Amazon.Can you advise how I may be able to get a replacement or a store credit?Thank youDerek Hoy

Worst Customer Service

I have been having an awful time with finding out any information on my Oculus Quest 2, My Oculus Charging Port Melted which was a big safety concern to me, they requested that I send it in which I did immediately ( March 7th 2022) I tracked the ship...

Spencahh by Honored Guest
  • 694 Views
  • 3 replies
  • 0 kudos

Joystick Going backwards

Joy Stick Going BackwardsSo about an hour ago my left joystick when I pushed it forward would do one of three things:1. Go forward2. Go Backwards3. Stay FrozenI have tried taking out the batteries, resetting the headset, and repairing the headset… an...

Roman1441 by Honored Guest
  • 382 Views
  • 1 replies
  • 0 kudos

Oculus quest 2 stuck on pin/login

I forgot my pin, I accidentally deleted the oculus app and now I’m not logged to my account and every time I try and reset the password to my account I used, it says I already merged to Facebook but when I try to login to Facebook using my email, it ...

P0K3YYY by Honored Guest
  • 2799 Views
  • 1 replies
  • 1 kudos

Left oculus controller not pairing

Hello I was playing on my oculus and I went to the bathroom and came back after that my left controller didn’t want to turn on I reset the batteries and got new ones and it didn’t work I trie Fyp in pair and pair but it didn’t work and I tried to fac...

Birthday Change

Hi Facebook teami can't change my date of birth limit is over. fix the problem.thank you.

Resolved! Avatar missing on Horizon Worlds and Wander

I’ve been using Horizon Worlds for about a month. When I open the program now, it asks me to create a new avatar. It takes me to a screen where I see my regular avatar, but it will not let me save changes. I can’t get in to Horizon Worlds.Now Wander ...

Pokerstars VR not loading

Hi all, just purchased my Quest 2 and have downloaded a few games, one of which is Pokerstars and I am having issues with. I choose to allow all access. I have tried down powering and factory reset the quest and restarting but it makes no difference....

AleFerra by Honored Guest
  • 637 Views
  • 4 replies
  • 0 kudos

Oculous Quest 2 Left Controller

I was playing my headset like usual and out of nowhere, the left controller stopped working. There was no physical damage, no sudden movement when it happened, nothing that I could think of. All I was doing was browsing the home page when a notificat...

Lawnis by Honored Guest
  • 999 Views
  • 2 replies
  • 0 kudos

my microphone does not work on oculus quest 2 link

my microphone does not work on oculus quest 2 link, i did everything as indicated in the tutorial, but it still does not work, the sound is set to the main one, the microphone is available, the sound is on, graphics and sound work fine, please help, ...

marfuk by Honored Guest
  • 367 Views
  • 2 replies
  • 0 kudos

Left controller not pairing and now right not pairing

Soo, I was too busy playing Gorilla Tag and suddenly hit the fan on the ceiling with my left controller on accident, then 15 mins later, it wont pair. I tried to put a new battery in it and it didnt work. So I tried holding the 3 line button and the ...

3thqnz by Honored Guest
  • 335 Views
  • 1 replies
  • 0 kudos

Horizon Workrooms "Please check your network"

I have been using Horizon Workrooms every single day for the past four months, and I'm not even exaggerating. I've been using it to create Art videos on YouTube so I rely on it day in and day out to create content. Last night I recorded a video witho...

My apps are not showing up

I posted the same problem before and tried the solution but it didn’t work. Every time I got to my App Library I can’t find any of my apps that I have downloaded/bought. I tried deleting and reinstalling the oculus app then restart my headset but it ...

Black Virtual Monitor

Hi All! I've got a laptop with an nvidia graphics card and a second monitor and have been exploring using oculus link. I can open up monitor 2 and interact with it just fine, but monitor 1 opens to a black screen at all resolutions. I can move the mo...

JCMaynard by Honored Guest
  • 559 Views
  • 4 replies
  • 0 kudos

Resolved! Using Oculus as a business brand and multiple pofiles

I have 2 topics. One; can I have more than one profile on my occulus account? I would like to have a profile for my dughter but she doesnt have a facebook profile. Second; Can I create a profile for our business? It is a lifestyle brand for generatio...

Resolved! Oculus Link software is completely unusable!!!

I tried signing with my Facebook account, it just shows an error saying no sign-in page that exists, and trying to sign up does not work at all because it just takes me straight to my Facebook homepage instead, somebody please help me before I litera...

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Check out some popular posts here:

Tips and Tricks: Charging your Meta Quest Headset

Tips and Tricks: Help with Pairing your Meta Quest

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