Hi everyone! We're seeing a small group of Steam VR users finding that Dash is crashing on headset and that their PC is becoming unresponsive once they quit the app. The team is working on identifying and fixing the root cause of this issue, and righ...
Not a solution - Marking for visibility Known Issue Hello everyone! I have observed that a significant number of users are still encountering the USB-Debris error even after the V64 fix was distributed to everyone. Consequently, I have taken the init...
Hi team, I'm getting micro lags and stutter in Airlink on my Quest 3 (EU/UK), esp. when moving my head. In the Oculus debug overlay this causes brief spikes in transmit/decode, fps drops and visible stuttering. The issue is not present on my Quest Pr...
Being a newb in-game and in anything can be tough. Here is a run down of how our tiny forum elves (and moderators) can help get you from an unknown newb to forum all-star. Posting links to external sites, certain keywords, or posting logs outside of ...
So i have reported a problem, with me and my freind not getting our 30$ bonus for recomendig to a freind. But when ever we get a mail, that There is an answer on our "ticket" we can't se Any answer. The only thing we can see is our tricket number, bu...
Ok so it’s been about 2 months my batteries in the remote finally died so I put some brand new batteries in of course well it’s played well for about 2 days and now my control cursor is stuck in the middle of the password screen I’ve taken out batter...
Hi,i recently purchased a Q2 and had my Samsung phones hotspot connected to it but the past 3weeks ive been unable to connect, ive the oculus app but still can't connect.Any help in how i can re-connect would be much appreciated as ive tried everythi...
People keep saying its sun damage and I havent even taken the thing out side and it hasn't been exposed to sun light
First off my main account horzion worlds servers crashed and it was removed from alot of people’s game library then was put back. The second time it happened within the week of March I everyone got their stuff back in there library but mine it’s been...
I enjoy playing real vr fishing and keep wanting to play the DLR areas but cannot. It is supposed to be in the map. It isn’t. I purchased it through Facebook and it still isn’t there. I have sent multiple reports requesting assistance, reported the b...
Nothing happens when my son presses the A button any suggestions
So when I power on my headset I can see my screen but it's frozen when it connects to my controllers it unfreezes for a few seconds then the controller disconnects and the screen freezes again and does it many times till I power it off I've tried res...
I haven't changed anything on my computer, restarted headset, computer, made sure all my software was up to date but when oculus remote desktop launches I get an error that says "Remote Desktop does not support the way your computer monitor is set up...
When I connect the Oculus by Wi-Fi 2.4Gh or 5G, the internet connection of the PC that I have connected by cable fails, YouTube continues to work but Twitch stops loading... some websites load and others do not. It's very strange, I've already tried ...
my left controller stopped moving, but it can still interact with stuff, it just stays stationary in the air. I've tried changing the batteries but it still doesn't fix the issue. Can anyone help?
Edit: it’s been resolved. Must get a refund and repurchase
Hello all,I would love to know what is Oculus business strategy regarding windows 11. They clearly had the time to update it to work correctly and so far they ignored all their customers. I started to suspect that their business model is to force que...
Where can I check for a warrenty
I have sent a message here before, needing help to get back into my oculus account because i forgot my password, the oculus team has sent me a private message saying they sent a password reset to my email but i have never received one, i’ve gone thro...
Hi All,I convinced my brother to buy a quest 2 using the referral link and promise of credit. It’s been over 30 days now and no sign of credit for either of us. How do I escalate?
A few days ago, I began having several issues in Home Environment section and in App library. I rebooted Quest 2 a few times, still no luck. Problems are: I'm stuck with one home environment and others are not there. The section is empty except for t...
I had forgotten my password to my Oculus Account but when I click on “forgotten password” it tells me to put in my email, once I do it tells me my account is merged with FaceBook so when I login with FaceBook it brings me to the same page and tells m...
The 15th facial hair on the bottom row is not appearing when I load into Horizon Worlds. I can see the facial hair on my avatar when I go to edit my avatar, but as soon as I load into the game the facial hair is no longer there. Some of my friends ha...
Hello. I've been using the rift for about 3 years now and I never had this problmem before. It started 2 days ago. I start playing normally,then about 2 minutes in the game i got black screen ( with sound on ) for 2 to 3 seconds then the image comes ...
So I’ve been trying to remove a debit/gift card to add a different debit card but all it says when I try to add a different debit card it says I can’t add it, could you please help me try to add a different debit card (I made payments on the gift/deb...
My left controller will not connect to my headset, the light on the controller turns on but the headset doesn't register that its there. I don't know what to do, can anyone help me?
Where would I go to check if it was accepted and would I get a store credit if it was?
So this is the second headset I got and it did the same as my last one where the plastic stick that holds the center strapped on the quest headset breaks and I don't even have it that tight to make it break like that. I have tried gorilla and other t...
I bought five night's at freddy's vr 10 june and play like 30 min and wanna refund.on oculus app says that my refund request not approved and can't do nothing
My young son spent over $400 in purchases!! How can I get a refund? He wiped out my paycheck. Need help asap please!!
When I turned on my headset, I just found that the Meta Quest Browser & First steps for Quest 2 disappeared. How can I set them back? Thank you.
SteamVR launches fine, the lobby or home or whatever is fine. Then when I launch any games, the white light turns orange/red, and the headset says goodnight. SteamVR still shows that the game is going on my monitor. I'm suspecting that it's the cable...
So I got my headset at an amazon 4* shop at mall of america, and now it doesn't exist anywhereI want to get my headset replaced because of an issue I honestly don't understand can ruin my headset so badly but I can't find any possible way to and the ...
Hi there. I am a librarian who has 2 Oculus Quest 2 headsets to use for programming. I started out with just 1 account and had both headsets sharing apps. I have since gotten clearance and was able to purchase apps for the 2nd headset in effort to be...
