Hi everyone! We're seeing a small group of Steam VR users finding that Dash is crashing on headset and that their PC is becoming unresponsive once they quit the app. The team is working on identifying and fixing the root cause of this issue, and righ...
Not a solution - Marking for visibility Known Issue Hello everyone! I have observed that a significant number of users are still encountering the USB-Debris error even after the V64 fix was distributed to everyone. Consequently, I have taken the init...
Hi team, I'm getting micro lags and stutter in Airlink on my Quest 3 (EU/UK), esp. when moving my head. In the Oculus debug overlay this causes brief spikes in transmit/decode, fps drops and visible stuttering. The issue is not present on my Quest Pr...
Being a newb in-game and in anything can be tough. Here is a run down of how our tiny forum elves (and moderators) can help get you from an unknown newb to forum all-star. Posting links to external sites, certain keywords, or posting logs outside of ...
I've been dealing with a situation for a few days now, ive been trying to access my quest link open to play vrchat up but the moment i do it my frames drop and everything gets slow and difficult to move. im unsure if its because of the sudden additio...
I recently purchased Pinehurst number 2 add-on for Golf + on my quest headset. I have not been able to figure out how to download it. Is this because it doesn't work with the original quest headset?
I haven't used my oculus quest since before the meta account option.I finally go to use it & my internet is completely unstable and super slow.I'm completely locked out of my device until this unknown size update downloads and installs and hopefully ...
I purchased beat saber I was charged twice in my bank account how do I get my money back for the extra charge. I can't do a normal return because I will only get one charge worth back. Again I was double charged. I can't find a customer service link ...
My Facebook got hacked by someone and its logged me our of oculus I could not retrieve my account back I need help my account name is hwcc08 and email is smccable@aol.com If you can't transfer games please refund my the money I spent over 100 pounds ...
I got an email that my package is going to be returned due to UPS having problems delivering it to me. I never got any notice that they were trying to deliver it to me! I could see on the tracking info that they had tried at least one time when we de...
Hello,I just purchased a brand new Meta Quest 2 device. I cannot even complete setup as the device shuts off while trying. This occurs whether the device is plugged in or not. This device is useless. It took me 5 hours today just to get this device w...
Hi, our headset was replaced (thank you!) but we didn’t get our controllers back. Could you please send us some?Thank you!Kim
So 3 days go my app updated itself to version 41 and after that my Rift S started to behave strangly. After getting it on it would create the 3 dot things but the controllers were at the bottom of the floor.I tried restarting my PC and un- & repluggi...
So since April my Rift S has been showing as "not connected" on the app even though both of the plugs are in the computer. I have done everything to fix it. I got new cords like 3 months ago and it stopped working shortly after that. Is this a driver...
Hello all, I have Oculus Voice Commands on my Oculus Quest 2 headset that has an update. I have tried updating it multiple times now and it still won't update. Either, the update went through and it doesn't recognize it, or something else is not work...
Hi,I am developping a party system using the ovr_Room api. I worked well previously with the same code on my side, I supect an issue on Oculus servers or an incompatibility due to a silent update.When one user accepts one invitation to join a room, t...
Hi,I'm using an Oculus Go headsetI downloaded from the following page:https://developer.oculus.com/downloads/package/oculus-adb-drivers/I unzipped the downloaded file and found the android_winusb. When I right-click on it there is no "install" option...
When I go to try and by something from the store, it just tells me requested not complete, and then it just said that I need to try later or contact support.
Hi , I've, been out of action for over 5 months, when i got back i had to turn internet back on, phone, x box you know ,get back to normal,, well i cannot log in to my Oculus account with face book or oculus as its asking for me to open default brows...
I have been trying hard and soul to get back my Facebook account as it was my business account! Someone hacked and uploaded something which might have broken the policy of Facebook. As i had no access to my account I didn’t get any warning or what ...
When I enter my email address and password, the app tells me "Wrong email address and/or password."I have tried resetting my password. I am able to log into Meta on my computer with the email and password... but not on the app. I have tried deleting ...
After two happy years, the left controller of my Oculus Quest is no longer pairing with my headset. The good news is that after a very thorough troubleshooting chat with a Meta agent they have agreed I've done all I can and offered to send a replacem...
Never got a link for beats sabor free have been waiting when should I receive after making the account?
Hey so my left controller is not tracking right and I broke it on accident and I hit it hard on my dresser and in side my left controller the tracking is now messed up so I hope u can get a free controller back
So Ive tried to return my quest 2 left controller because i have warrenty and it never gave me an email saying they got it it was in a red package shiped to dock 8It was mailed and i do have the proof it was mailed(the receipt in which was used to ma...
I purchased AmongUs VR and would like a refund. I do not play it. I have only 9 minutes of play time and purchased it less than 14 days ago, but it says I cannot refund it. Please help. Thank you.
I recently installed the GeForce Game Ready Driver version 527.37 on my laptop and now when I use air link everything at a distance is blurry and only is visible when I come right up close with it. The only game I've tried it on is gorilla tag. Can s...
So installed horizon worlds and I was stuck on avatar creation screen my avatar isn't appearing and I can't edit avatar I am stuck pls help
Hi. I just received my VR. I got an email to redeem my Beat Saber. I clicked on redeem but NO redeem code. How can I get my redeem code?
Hello, I’ve been using my quest 2 for around over a year and a half now and I started using quest link through a link cable for around a year now. I’ve been using my same laptop the entire time and last night I was in the middle of playing Vrchat whe...
Hi, I am trying to use the “redeem” button from my email to get beat saber and also have tried from the notification on the app but it is just telling me that it is unable to load. I just got it and made an account today so it shouldn’t be expired ye...
New to this. I’m the admin. Does my games and music packs I’ve bought transfer to her account. She purchased beat saber packs on mine and wants to use them on hers
So, when I was playing on my Meta Quest, I realized that every time I move the controller it makes a rattling sound?? Please help me me,PS: I bought this Meta Quest 2 on 22/11/2022
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