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Forum Posts

Known Issue - V65 USB-C Debris/Water Warning

Not a solution - Marking for visibility Known Issue Hello everyone! I have observed that a significant number of users are still encountering the USB-Debris error even after the V64 fix was distributed to everyone. Consequently, I have taken the init...

LaserDisk by Meta Quest Support
  • 41 replies
  • 3 kudos

New User Posting Info

Being a newb in-game and in anything can be tough. Here is a run down of how our tiny forum elves (and moderators) can help get you from an unknown newb to forum all-star. Posting links to external sites, certain keywords, or posting logs outside of ...

Oculus Quest 2 turns off randomly

Brand new, charged. Opened it up last night, worked beautifully for 30 minutes. this morning after it had been charged; the system would randomly go dark and reset. the difference from last night was, i put on the silicon rubber border. any one else ...

HooLiv by Honored Guest
  • 1 replies
  • 0 kudos

Poor customer service

 this isn’t even the full list, I just want the silicone cover as the other one was recalled. They are giving me a huge task instead of a worry free support. I can pull up my bank statements showing I purchased both Oculus’s sure, but why make this h...

muffins12 by Honored Guest
  • 1 replies
  • 0 kudos

gray screen

I went to play with my rift s this afternoon, and it started to give a gray screen and the light in the middle of the eyes just stays red. Yesterday I was playing normally with my rifst s.

White dot at the top left Quest 2

I got my Quest 2 around 3 weeks ago and I cant figure out why this could be happening. I noticed it 2 days ago, only when my screen was black (loading, out of bounds). When I close my left I I can't see it, nor when I close my right eye. My headset h...

tonyG_8 by Honored Guest
  • 2 replies
  • 0 kudos

Broken Controllers

Around Mid November to December last year I got my Oculus Quest 2, and ever since, they had issues, nonstop tracking problems, dying off and on again, but i didn't think anything of it. Now, today, my controllers just completely stopped, its been abo...

Very delayed shipment of replacement part

I am so disappointed. I see there is much trouble with the shipment of replacements, but it is really absurd. I got a defective controller in Christmas and it is Valentine's Day already and I have not received the replacement. Facebook or Meta is not...

Anonymous by Not applicable
  • 2 replies
  • 1 kudos

v37 broke performance

I have now tested v37 extensively for 20+ hours trying to find a fix for this but it all started as soon as i got the update. I can run games in 90fps but the touch controllers and by turning around with the stick in games its all jittery and around ...

Fenrirr by Explorer
  • 2 replies
  • 0 kudos

Oculus Quest 2 not connecting to Spectrum router

I got a new router from Spectrum with new features that automatically switches between channels. There’s no just 2.4 and 5 MHz . So my oculus won’t connect and all I get is massive lag and stuttering when using air link .so forced to use the cable ag...

Mercyfate by Honored Guest
  • 0 replies
  • 0 kudos

oculus app version not matching

on my pc i just redownloaded the app and its still version but my oculus is anytime I try to oculus link im stuck in a black screen Im assuming it cuase their different versions but ive tried deleting the app and download...

GlazzGobz by Honored Guest
  • 8 replies
  • 1 kudos

Can I use unsupported with the quest 2

I want to buy a quest 2, and my gpu is not supported. I've had a vr before and all the games ran great with my gtx 1650. I'd like to know if I can use my pc to play games or not? thx

Kroket1 by Honored Guest
  • 2 replies
  • 0 kudos

Casting issues

Had casting when first bought quest 2 all ok, now just keep getting errors when trying to connect again to iPad tried all the resets and just not happening

1830 by Honored Guest
  • 1 replies
  • 0 kudos

Login loop

Tried to use air link from my oculus quest 2 to my pc. When i turned on airlink on the quest 2 it told me to to login from the oculus pc app. Fine, i tried to login but none of my passwords work. I click forgot password then it takes me to the oculus...

3aow by Honored Guest
  • 1 replies
  • 0 kudos

Left Controller Doesn't Track

I've had my Quest 2 for over a year and today was the first time I started having issues with bad controller tracking. I was playing a game and my controller would freeze for a few seconds every few seconds, which was really annoying but I just thoug...

Silu.o by Explorer
  • 1 replies
  • 0 kudos

My Quest 2 unable casting to my laptop

My Quest 2 can't casting to my laptop. I ensured they all connected to my WiFi, and I tried factory reset Quest 2 and disable/re-enable WiFi but still not work. I thought the problem might due to my WiFi or my laptop, so I borrowed my friend's laptop...

varlab by Honored Guest
  • 1 replies
  • 0 kudos

Rift Right handed controller drains battery in seconds

After installing a new battery in the right controller on the Oculus Rift, the battery symbol goes from 100% to 0% in seconds. No matter how many batteries I put in or different styles, I can’t get it to work. I even disconnected the controller and p...

stick drift on a 2 DAY OLD controller

i am getting stick drift when turning the right controller stick left or right, when i turn it left it drifts to the right, when i turn it right it turns to the left. i got this **bleep** thing 2 days ago

cytoz by Honored Guest
  • 7 replies
  • 0 kudos


Help pleasehand controllers have “drift”. What is causing this?

My headset wont let me log in

My headset logged me out of my Facebook account and now I can't log back in because the account is already being used with a headset but the headset it is being used by is the one I'm trying to log into. So I cannot open my friends list and alot of o...


I purchased Beat saber and it's not showing up in my App Library on my quest 2 It show I have purchased it. The Not installed shows 0 how do I get it installed on my devise?

Limited connection glitch

WiFi says “limited connection” and date shows 2030 or something like that. This is not a normal WiFi issue and a lot of people are experiencing this. I still am after resetting the WiFi and headset. Oculus, please address the issue on your end.

Charging port melted

Hello,recently my son’s oculus quest 2’s charging port melted. I am writing with hopes to get in contact with the support team to get this issue resolved and hopefully have the unit RMA’d or repaired. thank you kindlyRichard Allen

Limited Connection Problem

Hi, my oculus quest 2 show limited connection on my WiFi, which lead to cannot open browser and cannot cast to phone. I had tried to restart the router and device, but still not working. Kindly help

Limited connection

My oculus suddenly says “limited connection” and the date is in 2037. Nothing is bypassing this. If we do this factory reset, are we able to download all games we’ve purchased and do we keep progress we have? This is incredibly frustrating for someth...

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