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Remediation Steps for users blocked in v76 with Wi-Fi 7 Routers
We are aware of an issue affecting some users with Wi-Fi 7 routers/Access Points after the recent software release. Our team is working diligently to resolve this problem, and an updated software release with a fix will be available shortly. In the m...
Resolved! (Not Resolved) Known Issue - Quest PCVR streaming micro lags and stutter esp. when moving head
Hi team, I'm getting micro lags and stutter in Airlink on my Quest 3 (EU/UK), esp. when moving my head. In the Oculus debug overlay this causes brief spikes in transmit/decode, fps drops and visible stuttering. The issue is not present on my Quest Pr...
Trouble With Facebook/Instagram Accounts?
Hi Meta Community,If you're reading this it means you're facing some issues with your Facebook or Instagram account. We know how important it is to ensure you're able to regain access to your Facebook and Instagram accounts. MetaQuestSupport, Moderat...
New User Posting Info
Being a newb in-game and in anything can be tough. Here is a run down of how our tiny forum elves (and moderators) can help get you from an unknown newb to forum all-star. Posting links to external sites, certain keywords, or posting logs outside of ...
Resident Evil 4 code from Quest 2 Bundle, where do I find this?
Hello everntyone. Just unboxed the product Meta quest 2 and accourding to the information on the box a code should be included but I can not find any codes . What should I do ? Have I misunderstood anything?
Solved - slow loading choppy graphics
Quest was slow to load (2 minutes of 3-dot screen) and then extremely choppy graphics. Basically unusable. No link.Turns out I had a reflective surface in my area (a vinyl record). Once I removed that. It was fine. Hope this helps!
Resolved! Beat saber free download
Hello, how do I get beat saber free download? I purchased the meta quest 2 bundle on Black Friday and have not received emails or alerts regarding the way to claim this. I’ve also tried messaging directly on this forum and have not received a respons...
Rift S Bluescreen to inoperable device.
I've had my rift S for roughly 2 years now. Roughly about a month or so later I began having issues where the sensors couldn't track my head movement due to there being not enough light, among a few other fixable issues. Yesterday, I started steamvr ...
Headset not pairing
Hello, I have tried everything and the headset will not pair. I am new to this whole experience and I need assistance. I would like to speak with someone.
Change email
I need to change my email, don’t have access to the email or my old number
rec room
why can't this work on VR anymore ? person has a jr account - with multiple user names - it will not let him in at all. I can't even get on a screen
Oculus ios app version 200.0 crashing
Whenever i try to launch the app it just crashes, and i cant activate my headset after a factory reset because of this issue. If somebody could help me with this that would be nice
Cannot remove account from oculus
Recently purchased a second hand oculus quest 2 from a pawn shop for kids. The oculus is still linked to someone's account and even after factory resetting it won't let me pair to app on my phone because it says it's already paired to another account...
games
SO i jsut upgraded my pc enought to connect it to my occulus one problem how do i get games from my occulus to my pc like blade and sorcery to be able to download games on them
loss of purchased games
As Meta change everything this January, forced to get a Facebook account and a Meta account. All the purchased games of the past were never transferred. What to do?
Referral store credit not received
Two weeks ago, my friend sent me a referral link to create an oculus account. Through that link, I created my oculus account and two days ago, I activated my new oculus quest 2 and I had not received the €30 store credit. My friend was able to redeem...
Quest 2 Stopped working
Hi. My quest 2 is just 2 months old and is have issues...It updated itself to this new v49. I have tried it just yesterday and now my device is not working.I was looking through the new menus structure to see if there was anything new. I enabled 120h...
Oculus Quest 1 Left Stick Drift
I’ve had my Quest 1 since the Christmas of 2019, but in the last few months I’ve started noticing really bad stick drift on my left controller. I’ve tried all the different methods of cleaning and resetting the controller with no luck. I looked up re...
Sideloaded OpenXR titles permissions black screen
v49 has reintroduced a bug where the permissions controller will load to a black screen and be **bleep** near impossible to accept. Last time this was an issue https://forum.unity.com/threads/android-permissions-on-quest-broken.811740/Logs from tryin...
Resolved! Left thumb stick permanently scrolls down
We got our Quest 2 in October, so it’s only a few months old, although it has been used daily.On the left controller, the thumb stick is permanently scrolling down when it is not being touched. If you scroll up, it does go up, but it them immediately...
Vr on plane
When travelling by plane...Is it OK to bring Vr in your carry on luggage?
Meta account
I set up my meta account. I have a code to buy games. If I try to buy a game it says I don't have a meta account, do I still want to buy it. I don't want to buy it and not be able to play it. . Never asked for my code. All of my purchased games are s...
"Problem with display drivers" error
INFO: Headset : Quest 2GPU Nvidia Geforce RTX 3060 Since the update I have lost the ability to connect to either my PC or my laptop. They were both working great before ! I was using it at work for web meeting etc.,.. now I cannot.I have tried with b...
Won’t stay connected to wifi
I have had my oculus for less than a week and the WiFi signal is strong and then it goes out. I have tried resetting and all the trouble shooting ideas….I need help
Guardian Floor Level
I cannot get my guardian to calibrate the floor level. It seems to be elevated about a foot. It changes my height in the game. I've done a restart and clearing history. Can anyone help me. Super frustrating.
Oculus Rift: "Fatal Error. Please reload Dash to continue.
How do I resolve this the "fatal error. Please reload Dash to continue" once and for all. It happens every day and wont allow me to play. Happens both with the beta and regular versions. How can META never correct such an annoying issue?
Log out of account
I recently sold my quest 2 but I forgot to factory reset the headset, I have now noticed they are using my account, so how do I log out of account to stop them using my account on the headset
Media Syncing
So I recently recorded a video of a beat saber song and it’s 5 minutes long. I was gonna sync it and it said it was sent to the app but I don’t see it. Also how long does it take a 5 minute video to send/sync to the app? Or when will it appear?
Can't bring up guardian boundary with the occulus button anymore
I used to be able to hold down the occulus button on the right stick till the circle completed on screen and it would center the screen and show me the guardian boundary for a sec so i could adjust where i was in the room. Now when i hold down that b...
Games are stuck at step 1 out of 5 and Software updates are stuck on queued.
So recently ive moved over my oculus rift s, and ive had games installed in the past on the pc software, but for some reason, my games wont download. They are always stuck at 'step 1 out of 5" and i cannot pause or stop the installation. Ive check ev...
App sharing add ons
Hey, I was curious on how to connect your in game purchases with other accounts when app sharing—if it's possible. I would like to be able to use the songs I bought on beat saber with another account on the oculus for my family to use but the add one...
Payment problem
Hello, I did buy the product meta quest 2 un june 2022. at the begining I could order dierctly with the helmet desk. but for now there is no possibility to register my payment card I did try with different cards from different banks, but it didn't wo...
2FA issue with update
I have Oculus Quest 2 and after long unusage of goggles and disabling account on Facebook, i had to disable 2FA and then ive seen message to update. With 6 digit code writing screen ive not seen that message.
Missing game
I bought KingSpray Graffiti a while ago, I can only find the purchase on my vr headset, not on my app on my computer. But the thing is I cant find it in library anywhere, only that I bought the game. So I dont know what to do since I feel it wont be ...
