Oculus Go apps and manus not working

I’ve started using my Oculus Go after two years of inactivity. The app no longer recognizes my login info from Facebook, so I had to create a Meta account. My Oculus didn’t work at all, so I had to do a factory reset which allows me to do some things...

Quest pro controllers cause internet malfunction

Dear support,I recently got the quest pro controllers for my quest 2 headset. When I paired them to my headset, I noticed the internet latency went from 7 ping to 80 with a lot of jitter. I cannot play online games anymore. For two weeks I thought it...

How can we delete/report fake reviews? Tried marking it as "Spam" but that just hid it.

A reviewer left a review saying "Incredible game, but I'm evil...." and left a 1-star review.The only option was "Mark as Spam", but all that did was hide it from me, even in the Dashboard. And the 1-star review is still there but there's no way to a...

Stolen quest

Grandsons quest 2 has been stolen. Spoke to quest only advice they gave was to delete account, but surely if we delete the account all it will do is make it easier for whoever has stolen it to use it. There are no card payment details on the quest? A...

My vanilla visa gift card is not working to buy a game

my Vanilla Visa Gift card cannot be used as a payment it says that it had an error adding a payment method and I can buy a game I want. I need help.

No Referral Credit

It's been a week and my friend and I still have not received our $30 referral credit. The last time did a referral it didn't take this long. So what's the hold up?

Pin

I am trying to reset my pin as I have forgotten the old pin. Once I resend they link it tells me that there is something wrong with the link when I reset the password

Internal battery does not charge 100%

Even leaving Meta Quest 2 charging after the green light comes on, the internal battery does not charge to 100%. The external battery charges 100%. I've had Meta Quest for just over a year. Is this a common problem?

Top Golf Pro Putt Putter Length issue

Anyone else having an issue with the Putter size being reduced in half lately? It almost like I need to get on my knees to get it to function properly. I have tried to reset the putter, but it doesn't restore it to the normal length.

Damage to the headset brand new

When I bought my quest 2 every time there is damage. I bought from best buy.

My Quest 2 is connected by cable to my PC but missing dash app inside

I've successfully connected my Quest 2 with USB 2 cable to my computer. In the Oculus ap on PC I can see quest 2 connected with no touch no controllers, inside the Quest 2 headset when I select the link cable is installed, rift is connected. After I ...

Rrsident evil 4

I didn't get the code to redeem resident evil 4. How I get the code?

How do I get my old Oculus Apps back?

Saw them when I first converted my old oculus account to meta (facebook) but now when i put on my headset they are not there anymore. Using Oculus Rift S. Headset works fine but all old apps gone. I paid over 500 dollars for those apps! Thanks,Jamos

Oculus quest 2 won’t work

Nothing works it won’t turn on it won’t charge the light on the side does not turn on please help and it’s not the black screen of death just nothing happens.

Right controller flashing

Just trying to set up my new Oculus and the right hand controller is flashing. I can’t use it to access anything not even the Meta Quest button. Can someone help me?

My controllers :’(

I recently sent my headset back for a replacement, and I sent my controllers back with the headset without realising. I just now got my replacement headset but now I don’t have any controllers. I fully understand that the email specifies that I shoul...

Quest Link stopped connecting.

I have ran through the forums, and today for some reason my Oculus refuses to Pair with my computer after being perfectly fine for almost 2 months. i uninstalled quest app on my PC, i reset my router, PC, and quest, i even used command prompt to Ping...

my phone doesnt pair with my quest 2, stuck in "pairing your quest 2"

idk what to do, i have the same wi-fi conected, i have bluetooth, everything

cant claim gift from my friend gave me

my friend gifted me ruins magus and i cant redeem the code it doesn't give me the choice on the game page

Can’t sign in to Facebook signed into another device

Unable to add Facebook account to my oculus

My accounts are so messed up, I’m unable to get 200 dollars in games back onto my oculus, I changed my email of my Facebook account and know my games don’t exist anymore.

Quest link doesn't work with my Laptop

I have been trying for WEEKS to figure this out and for some reason, no matter how many things I try, it won't work! Everything on my laptop is fully updated, including the drivers. I link my headset with a cord to my RTX 3060 and AMD Series 5000 (wh...

Submitting a ticket

For the life of me i cant find any support on how to submit a ticket except posting in forums

Read a qr code with quest 2 camera?

hi everybody, anyone know if it is possible read a qr code with the quest 2 cameras? Maybe with passthrough?

Canceled Supernatural! Still got charged

I canceled a supernatural subscription that was free for 14 days, but it did not cancel and today they charged me $179.99 for the whole year and they do not want to REFUND ME. Charge $18 for a month and refund me the rest in that case! Do not tell me...

I can't join my friends home or if they join my home they can't see me.

I been having trouble being able to join my friends home and I'm wondering if I'm missing a setting or is it a glitch need help please.

Cantpair headset to phone app

I bought both my 2 boys quest 2 My wife had to change details when u switched to meta 1 of the quest would not work So I factory reset the headset now its not pairing with my phone I've even set up a new Facebook and meta account Please can you help ...