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Forum Posts

Known Issue: Closing Steam VR crashes Dash

Hi everyone! We're seeing a small group of Steam VR users finding that Dash is crashing on headset and that their PC is becoming unresponsive once they quit the app. The team is working on identifying and fixing the root cause of this issue, and righ...

Known Issue - V65 - V67 USB-C Debris/Water Warning

Not a solution - Marking for visibility Known Issue Hello everyone! I have observed that a significant number of users are still encountering the USB-Debris error even after the V64 fix was distributed to everyone. Consequently, I have taken the init...

LaserDisk by Retired Support
  • 52477 Views
  • 111 replies
  • 6 kudos

New User Posting Info

Being a newb in-game and in anything can be tough. Here is a run down of how our tiny forum elves (and moderators) can help get you from an unknown newb to forum all-star. Posting links to external sites, certain keywords, or posting logs outside of ...

How to change room direction in Golf 5 eClub

In first starting in Golf 5 eClub how can I change the direct I swing within my boundary Room. We’d to change in case my controllers come loose and hit my Chiba cabinet. has to be a way while pointing while the game boots up. thanks

Resolved! Quest 2 in V40 PTC - 3 DOF Mode unusable issue

Using the Quest 2 with light in V40 are work fine. But when without light tracking (using the 3DOF mode) in V40, there is a issue. The whole VR world is keep following the HMD rotation. No like the previous (V39 and early) even I rotate my head, the ...

Messed up controller for quest 2

i was playing vr, then my quest 2 controller (left) started connecting and then disconnecting, I tried to replace the battery twice but then it fully disconnected,I looked in the app, it said it had no battery. But it was still flashing. I tried unpa...

duckboy17 by Honored Guest
  • 444 Views
  • 1 replies
  • 0 kudos

Not letting me log in

Every time I try to log in with my linked Facebook account on my oculus quest 2 my password is correct but it says my account is temporarily unavailable. It says “regain access by updating the app or logging in from a mobile or web browser. My app is...

Dirt.Moth by Honored Guest
  • 774 Views
  • 2 replies
  • 0 kudos

Oculus lik recognize connection as USB 2.0

Good evening and happy new year! I'm using my oculus quest 2 with a "CableTex usb-c to usb-c 3.1 5m" but i'm not getting it recognized as a 3.0 but only as a usb 2 (at -+ 350Mbps). My motherboard is a "MSI MAG B550 tomahawk" (mounted i have a ryzen 9...

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Broken elite strap for Quest 2

So I'm assuming there may have been a small crack in the strap that formed, which just finally decided to give out today when I went to put it on. I've always been so delicate with the headset. I don't understand how this even randomly happens. Does ...

AaronBoyX by Honored Guest
  • 808 Views
  • 1 replies
  • 0 kudos

Colour chart

Having problems with colour chart in my art games in oculus quest 2. The colour charts are not showing red. I have Kingspray, Tilt brush and Painting vr...none of them display red in the colour chart...how can I fix this?

ARigby68 by Honored Guest
  • 397 Views
  • 1 replies
  • 1 kudos

How To Change Install Path?

Hey, dudes! Just got my Rift the other day and I absolutely love it! However, my SSD is filling up pretty fast - is there a way to change the install path for my games in the rift? Thanks!

Resolved! Oculus kept my handsets

I sent my malfunctioning oculus back with case, handsets and charging wire. I was sent back a “refurbished “ oculus headset without my charging wire, case , or handsets. They have had an active investigation going on for about 2 months now tofind my ...

Perkes1 by Honored Guest
  • 622 Views
  • 3 replies
  • 0 kudos

Prescription Lenses

My eye doctor gave me two prescriptions - one for normal distance (driving etc.) and one for "computer" usage (weaker prescription). Anybody know which would be the prescription to use for lenses on the Quest 2? I found some 3D printer files for hold...

Horizon world

It’s been a week that I can’t use horizon properly I can’t Jump I can’t see things clear I’ve installed and uninstalled many and many times and still same problem I don’t know what to do more

Refund's are a joke here

Bought Zenith and walk about Gold on the 17th of May.. didn't like it so with less than 40 minutes of play time and the very same hour I bought it I requested a refund. Was surprised to find on the refund page and even if i google it says " It typica...

rohanlee by Honored Guest
  • 551 Views
  • 1 replies
  • 0 kudos

Oculus username

Please help me i want to change my username on my oculus but it keeps saying the username isn’t available.Help me

Demitry1 by Honored Guest
  • 2731 Views
  • 1 replies
  • 0 kudos

Casting

I recently bought a new Samsung TV (smart tv with all sorts of apps, Bluetooth, wifi enabled), yet, the Quest2 VR does not see the tv. I bought the tv specifically to cast to it. Only thing I saw online was to ensure you have a smart tv. Any suggesti...

Bozman411 by Honored Guest
  • 1874 Views
  • 1 replies
  • 0 kudos

Display and menu zoomed in issue

Hi there, Sorry for my broken English because it's not my native language, I'll do my best to explain the issue that I have. I bought my Meta quest 2 few days ago and it's been working fine until yesterday. I don't have Sidequest or any patches insta...

Lanwood by Honored Guest
  • 673 Views
  • 1 replies
  • 0 kudos

My friend account has locked

Hello,my friend name is EmilyLin帥小唯,本名林芳儀,her account is locked,maybe She got many account, She was really sorry for that,She use her nick name in fb, but She really need your help,because her fb got many memories,please forgive her and let her accou...

w491127 by Honored Guest
  • 239 Views
  • 0 replies
  • 0 kudos

Battery

Hij laadt niet meer op en het groene lampje brand niet als ik hem oplaad

Anhtje by Honored Guest
  • 205 Views
  • 0 replies
  • 0 kudos

Floor level is higher than expected

I've tried reseting Guardian, re-pairing the controllers, made sure the software is up to date. None of it helps. Is this a known issue at Facebook? This bug has make my Quest 2 unusable.

elin09 by Explorer
  • 4408 Views
  • 11 replies
  • 0 kudos

request undelete oculus account

request undelete oculus account on my other device but submit link not working only send to help page. is there a way to contact or reach oculus team by email or something?

KGCVR by Honored Guest
  • 231 Views
  • 0 replies
  • 0 kudos

What damage is this

There’s a little dot in the lens where I can see the outside but when I’m in pass through or look at an angle it disappears I’m wondering what caused it

nicky321 by Honored Guest
  • 207 Views
  • 0 replies
  • 0 kudos

Returns....

Has anyone had any luck returning anything? I ordered the Quest 2, carrying case, elite strap, headphones, and vr cover. After I got my stuff, I regretted buying the Elite Strap and the Carrying Case and wished I would have bought the Elite Strap wit...

--MOVED--

Is it possible to delete posts? I found out that the original message was posted in the wrong forum. Any way to move it, or alternately, delete it?

The voice assitant

Im not seeing the option for the voice assitant in the head set i know it there i saw the option a while ago but when i played a game i disappared again i have no access what so ever to the assitant when i click the settings i dont see it

Link cable is broken...

I was connecting my Quest 2 to my PC with link cable for like 4 month, but yesterday, when I clicked on the button to open Oculus link/rift S interface, it just load with the 3 white dot in the middle of the screen and nothing happen, any help? I tri...

Need a hand?

The community can help! For Meta Quest products, search for similar issues or create a new thread and the community will jump in soon. See our new thread posting tips for Getting Help from the Meta Quest Community.

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Check out some popular posts here:

Tips and Tricks: Charging your Meta Quest Headset

Tips and Tricks: Help with Pairing your Meta Quest

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