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Resolved! Known Issue - Meta Device Code Not Working

Everytime I have tried to add another accounts onto my quest 2 the device code on says "Invalid Device Code Request! Please try again!" I have factory reset my headset and done all troubleshooting methods.

Anonymous by Not applicable
  • 90 replies
  • 20 kudos

Contacting Meta Quest Support & Collecting Logs

Should you encounter an issue or have any questions that would require you to contact Meta Quest Support, you can do so by heading to the support page ( Here, you can contact the support team via email or liv...

How to Report a Bug

As with any software, sometimes you will come across unintended bugs or glitches. When you come across an issue with a Quest product, you may want to report it directly to our Engineering team. You can do so directly from the desktop or mobile app. B...


New User Posting Info

Being a newb in-game and in anything can be tough. Here is a run down of how our tiny forum elves (and moderators) can help get you from an unknown newb to forum all-star. Posting links to external sites, certain keywords, or posting logs outside of ...

Unable to add credit cards or purchase using Paypal

Hi all,Just got my Rift setup, but having two issues. First, I'm not able to add any credit cards. I tried three different cards, and quadruple checked each time that the information was correct but none worked. Second, I added my Paypal account to m...

hey i cant seem to download my games

so it wont let me download my games, its like my left click is disabled, even if i right click and go to install it does nothing, then randomly it will work, whats going on? tried exiting out of oc and even restarting my pc.

Gunshi by Level 2
  • 1 replies
  • 0 kudos

new orders shipping time?

Hello, i ordered the boundle oculus rif + touch + extra sensor on monday April 3, the status is still "Order, Usually ships in 2 business days" five days later and i didnt get the charge to my card. I already put a ticket and they ask for "time to in...

jesusrg by Level 3
  • 2 replies
  • 0 kudos

Does the headset screen light up if the GPU is "too slow?"

I recently bought a rift at Best Buy. It was supposed to be new, but after opening it I could tell it had been tampered with/used/refurbished. I was missing a thing or two, nothing important. I have tried to use it on my MSI GE72 7RD Apache Pro. I kn...

You need to update your graphics card driver

The Oculus software is blocking me at this screen. OS: Windows 7 64bitGraphics Card: 1080tiDriver Version: 384.76Google suggests that Oculus software fails if there is another graphics card present. I also have a hd5450 in the system for some legacy ...

P3D Oversized Image When Stereo in VR Toggled

I have a problem in P3D version 3 and 4. After selecting VR mode when simulator runs if I then selected 'toggle stereo' (improves FPS) the image in the headset becomes enormous. Everything is in good detail and clear with good FPS but the image is co...

USB and/or hardware issues?

Hey folks,I bought my oculus second hand from a friend, I played hours at his place with the headset which is now mine. Therefore I can assure, that it's not the fault of the hardware - Or at least it's very unplausible. I have a Rift Headset + Two s...

Oculus Sensor no longer recognized

I created a ticket, but since email correspondence takes so long since I'm not near a computer during work hours I thought I'd also post here.I have 3 sensors for my oculus rift. The first came with the headset, the second with the touch controllers ...

Rift sensor not detected - CV 1 Camera !!

I tried all of the solutions listed below but none worked so far  + plug to all other USB 3.0 2.0 ports+ Rename files after unzipping .msi file+ Manually instally driver for camera but not found the driver folder+ Double click oculusdriver.exe but d...

Anonymous by Not applicable
  • 2 replies
  • 0 kudos

Oculus Touch de 2ª mano

He comprado unas Touch de Segunda Mano y no me aparecen en mi perfil de Rift y tampoco puedo acceder a la oferta del Robo Recall gratis, me aparece de pago a 29€, hay alguna manera de asociar este dispositivo a mi perfil?

Displayport to HDMI not working

I have a GTX 1070 FE and a Plugable Display Port 1.2 to hdmi4k and well it doesn't work period. Well let me rephrase it work only in Arma 3 in 1920x0180 and with the rift I get that the HDMI is connected and the Oculus Setup sees it ok but there is n...

Oculus rift causing system interrupts

Ever since i got the Oculus Touch controllers i have been having a problem that i believe is caused by a driver, but i have yet to figure out.If i were to play any game, Robo Recall as an example, after about 5 to 10 minutes in the rift would begin r...

Tilted head and calibration

for more than 35 years I was very squinted. Because of that my right dominant eye is always directly facing the object I am looking to (mono view). 3 Years ago i had a medical surgery that made my eyes straight. Since then i have stereo view. (Althou...

C-baws by Level 2
  • 0 replies
  • 0 kudos

Setup hangs while downloading

Well, the download bar seems to stop, trying to close setup ends in a crash. Something did seem to happen in the background though. Seems like it installed the app, but then I started it and thought it's probably a bad install so I hit repair and it ...

Anonymous by Not applicable
  • 1 replies
  • 0 kudos

Steam VR Not Working with Oculus Rift

I have a GTX 1080 with a 7700k processor- My rift works flawlessly, however, I tried using a few games from Steam and not only was I getting sick to my stomach, but I could never close them out. I had to continually disconnect my Rift in order to get...

Unable to finish installing a game in Oculus home

Im having prb with installing Elite Dangerous and EVE Valkyrie. It wont get passed finish install the game.the issues seems to be with visual-cpp-2010-vcredist_x64.exe.1. Oculus seems to wanna install that driver by it self.2 i have tried installing ...

Kedea by Level 4
  • 15 replies
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Unofficial "black smear correction" (Unity Package inside)

I have not yet heard any complaints about the way I approached "black smear correction" in Titans of Space DK2, and it seems to be fairly effective as a temporary solution until Oculus can provide a workaround/solution as part of the SDK/hardware its...

drash by Level 7
  • 13 replies
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finger tracking of the touch do not work

Today i try to play my new touch , then find a problem . when i do the tutorial of oculus touch , a step display the tip ,"make fist and lift index finger" . whatever i do ,can not finish this step. finger tacking is broken ? but the touch is new!

dengren by Level 0
  • 3 replies
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Impossible to add payment method

Hi guys,I am trying to place an order on the Oculus Store to buy the Oculus and the Touch controllers. I am filling everything but when It comes to payment method nothing works. I tried my credit cart and my dad's credit card and tried my PayPal and ...

Poeeel by Level 2
  • 3 replies
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Resolved! Oculus Rift connected to USB-C

Hello,Just new to everything about connecting the stuff.I did buy *not new* oculus rift with 2 touch controllers and 3 sensors..... only 3 months old.But i'm a racing fanatic so i only use 1 sensor and the rift.Using a strong Asus G752VM gamers lapto...

CV1 display upside down / inverted after firmware update

After firmware update display is nowinverted and shakes violently up and down. Its still tracks all headmotion (looking left and right and leaning in and out) my firmwarever now displays N/A.I have tried different usb ports, and a fresh install of wi...

Rift graphics

Why are the game graphicson the monitors so crisp and clean and awesome and in game they are usually fuzzy and not as good as the monitor?

No Display-Laptop

Hello, just purchased an Oculus Rift and am having some trouble setting it up. I'm at the point in setup where I need to adjust the lenses inside the headset, but there is no display, just blackness. I have a gtx 970 and all the ports are being displ...

Feature Request: Set Roomheight in Guardian

Very simple feature that would really save my knuckles from bloody scrapes:The ability to set a roomheight in the Guardian setup.Simple reason: my VR space doesn´t have full height ceilings so reaching straight up i can easily touch (or punch) the ce...

Alkasar by Level 3
  • 0 replies
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