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Known Issue: Closing Steam VR crashes Dash

Hi everyone! We're seeing a small group of Steam VR users finding that Dash is crashing on headset and that their PC is becoming unresponsive once they quit the app. The team is working on identifying and fixing the root cause of this issue, and righ...

Known Issue - V65 - V67 USB-C Debris/Water Warning

Not a solution - Marking for visibility Known Issue Hello everyone! I have observed that a significant number of users are still encountering the USB-Debris error even after the V64 fix was distributed to everyone. Consequently, I have taken the init...

LaserDisk by Retired Support
  • 57091 Views
  • 111 replies
  • 6 kudos

New User Posting Info

Being a newb in-game and in anything can be tough. Here is a run down of how our tiny forum elves (and moderators) can help get you from an unknown newb to forum all-star. Posting links to external sites, certain keywords, or posting logs outside of ...

REFUND OCULUS

Hello! I have returned within 30 days an oculus quest 2 glassesThey have accepted the return of the money in 7 days (this was on May 19) I have not received my money back since the debit card with which I bought them no longer exists and I have a new...

Resolved! Can't install oculus app for PC (Windows 10)

Fresh install of Windows 10 on 1tb SSDi7-127000K, 32gb RAM, RTX 2060No external drives connectedDownload stops at 5.10gb/5.12gbLog file says '--- End of stack trace from previous location where exception was thrown ---'Steps taken (install fails):Dis...

Controller got wet and now will not work

Before you ask it was not soaked or submerged, it got a little bit of water on it and now will not work at all. It has a small exposed cracked area on the side of the tracking ring, that could have gotten wet, but now the controller wont turn on.

PC STORE STILL NOT LOADING!

What the hell is wrong with Meta. Surely they know the PC store is not loading? Utter bunch of amatures.This has been known for 3 days now at least.

not working

cant access anything on my oculus... anybody having these issues

someone please help

I am new to this. I bought this for my son. I bought him his first game. ( Onward ) The game appears as downloaded. When he tries to open it, it says "you have 5 seconds for approval"??? No idea what the heck they are talking about. Can anyone help?

AlexyMax by Honored Guest
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  • 6 replies
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Unmuting players in Medal of Honor multiplayer

I cant get to unmute other players in Medal of Honor multiplayer game. Every time i hit the speaker icon next to the players name in the list it removes the slash from the speaker icon but then comes back immediately. if anyone knows how to help plea...

Problem with refferal link

my friend accepted my link and started oculus for first time but he and I didn't get any money on oculus. please help

Gesi163 by Honored Guest
  • 281 Views
  • 1 replies
  • 0 kudos

Internet not showing up

So i've been playing vr on my second router but afterr a trip once i tried to play something it just wouldn't show up anymore. This is second time it happened. First time it fixed by itself somehow, now it won't. Please someone help out. The wi-fi is...

Referral Code Question

I'm from Portugal, and I would like to know if the referral inviting is still online, and how could I get join the event, as I'm in Europe-Portugal.

Resolved! POV keeps glitching in iRacing with Quest 2

Every now and then the Quest 2 will start glitching the POV in iRacing. It will jump up and to the right then back and then nauseatingly fast will glitch back and forth between the two. Obviously makes racing rather difficult. I clan click the button...

Change my email

I signed up with Facebook and it was an old email I don’t have access too, I even changed my Facebook emailing hoping it would help. I think maybe this is why I can’t add payment method

adding accounts button isnt there

i have a quest 1, before update v40 i saw the add accounts button and had added a different account. Now after the update i can not access the games on that account nor can I add any more accounts. Any help?

Urua by Honored Guest
  • 312 Views
  • 1 replies
  • 0 kudos

Email Change

My Oculus is connected to a wrong email I haven't had access to in years. I need to change it but it sends the confirmation to the old one so I can't change it. I have looked around for a way to submit a ticket or talk to a tech person but it only ke...

Facebook account has been suspended

Hey there! I've been using Oculus account for 3 years since I bought Oculus Go. Yesterday I purchsed Oculus Quest 2 and tried to create an account in Facebook since OQ2 requires it. But my FB account has been suspended immediately. So I can't use my ...

pinoa by Honored Guest
  • 339 Views
  • 0 replies
  • 0 kudos

Can't quit apps without re-booting

When I quit an app like Netflix or Wanderer it brings me to the home screen with a small screen with another Quit or return type window, but the Quit does not work! Each time I exit I have to reboot. What am I doing wrong.

Purchase password

For some reason entering this password my number keyboard will not pull up... has anyone else had this problem on app?

Refund

I bought virtual desktop and I went over my limit trying to get it to work when I don’t have the right enough pc so it’s just been in my library dong nothing and it was a waste of money I would like a refund but the refund time ran out

Resolved! Referral credit disappeared

Referred someone, redeemed the $30 credit, used half of it to buy a game, and the rest disappeared. Then I couldn't even add payment methods anymore. I ended up refunding the game and now I have $15 in credit, so it's not that the credits just aren't...

link cabel issues

I am having a problem with my oculus link cabel. The link cabel works like normal, but when you plug the cabel to your pc it asks "Access Rift apps while your Quest is plugged into your PC. You can enable/disable this from settings at any time" for t...

ahnamh by Honored Guest
  • 471 Views
  • 3 replies
  • 0 kudos

Warranty Replacement?

I sent in my Quest 2 on 2/6. I have been in touch with support frequently since then. Throughout the process they have been vague but somewhat responsive. After 2 and a half weeks of getting the run-around with support (they would tell me the quest w...

How to get a Game removed from my Account?

Epic Roller Coasters! One of my first free Games and experiences on Oculus who gave me really bad motion sickness and I'll never play it again! So, I want to permanently remove this game from my account. Any suggestions?

Oculus TV application interface

Hello,I can't understand why, when it was working fine until now, the Oculus TV application doesn't play correctly the VR videos I copied in the device. When I launch one, the application interface remains visible and the video is in 2D.When I minimi...

AlrikJ by Honored Guest
  • 294 Views
  • 0 replies
  • 0 kudos
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Tips and Tricks: Charging your Meta Quest Headset

Tips and Tricks: Help with Pairing your Meta Quest

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