Get Help
Need a hand or looking to help others? Find answers and ask questions about your headset, accessories, and apps.
Showing results for 
Search instead for 
Did you mean: 

Forum Posts

Known Issue - V65 USB-C Debris/Water Warning

Not a solution - Marking for visibility Known Issue Hello everyone! I have observed that a significant number of users are still encountering the USB-Debris error even after the V64 fix was distributed to everyone. Consequently, I have taken the init...

LaserDisk by Meta Quest Support
  • 28 replies
  • 2 kudos

New User Posting Info

Being a newb in-game and in anything can be tough. Here is a run down of how our tiny forum elves (and moderators) can help get you from an unknown newb to forum all-star. Posting links to external sites, certain keywords, or posting logs outside of ...

I’m trying to log back into my oculus but it won’t let me

I’ve been trying to log in and it comes up with the log in on another device thing but when i type In the link put the code in and do the email it says there isn’t an account with this email I’ve tried different emails the phone number anything you c...

Finyman by Honored Guest
  • 2 replies
  • 0 kudos

Controllers are not working

My left controller one day disconnected so I fixed it next day it started rapidly blinking a white light not SOS pairing mode. I've tried everything to fix it im stuck playing gtag only I want a replacement please 

My Quest 3 doesn't remember my two play areas?

I always thought you could se tup two play areas for Quest, but I'm having problems doing this. I want one play area in my bedroom and one in my living room. Here's what I did. I chose to set up my own boundary and proceeded to set up my play area in...

Fazz by Honored Visionary
  • 5 replies
  • 1 kudos

Billie Eilish songs do not play

I have a Quest 2 and I play most of Beat Saber on Billie Eilish songgs... but for a few days, they no longer play.I have a black screen and I can only close the game once I launched one of the songs.I can play songs from other (free) packs... so the ...

Jmeugenia by Honored Guest
  • 2 replies
  • 0 kudos

Quest 2 - Battery draining 1% per minute

Hi, could anyone confirm if it's normal for my quest 2 battery to be draining at a rate of 1% per minute with the below settings:brightness is set to 0%volume 0%air link option disabled120hz option disabledno devices are connected via bluetoothwifi o...

Anonymous by Not applicable
  • 2 replies
  • 0 kudos

How to recover my disabled facebook.

Hello My personal Facebook account was disabled. Because I accidentally did a violation by uploading my profile without my face indicated. I appeal and I sent in the ID as asked and was told that I was ineligible to use Facebook.Below is the turn of ...

Why can't I watch VR videos?

I have an Oculus Quest with the Oculus Link cable. I want to view VR videos on the web but it doesn't work for me. I click the VR headset icon at the bottom of the video, and it simply maximizes the window and doesn't put me into VR. Here's what I'm ...

digs3 by Honored Guest
  • 8 replies
  • 1 kudos

Resolved! Transfer of game progress Quest 2

Hello, I have a quest 2 and currently my daughter loves to use it, she has just been playing under my profile which I don't mind to much, however I was looking into creating her, her own account, I have seen that you can app share but my question is,...

Resolved! Gorilla tag update glitch?

Today before the Easter update on gorilla tag some people played on my meta quest 3 with no problems and later that day when the new update came, I joined on gorilla tag and many things were messed up. I could not join any private or public servers, ...

Quest 2 Left Controller S.O.S Morse Code Soulution

Hello Meta I don't know what to do or how to fix this problem but you best find some solution that doesn't involve you saying take out the batteries for a certain amount of time or factory reset the headset or pairing and unpairing the controllers ca...

Frame Rate Latency

Hi Everyone,I am suffering severely from Frame Rate Latency. I use Quest 3 for PCVR mainly for Flight Sims. First 30 days it worked just fine but for the last 45 days I cannot use it at all due to heavy stutters. Specs: Intel i9 13900, 4080 RTX, 64 G...

Walkabout Minigolf additional courses are missing.

I've purchased all the add-ons, mostly separately as they came out. They were working fine for months and months. However, some time last week the additional courses disappeared. They have a plus sign on them. I tried to go to the store page to downl...

Shadorma1 by Honored Guest
  • 4 replies
  • 0 kudos

Haritora Configurator on Ubuntu 22.04.4 LTS?

I have gotten SteamVR and VRChat working with both my Oculus Quest 1 and Vive Cosmos on Linux via different methods, and now my only limitation is that I cannot figure out how to make the Haritora Configurator work. I've tried messing with Wine and P...

Resolved! Oculus quest 2 setup without controller

I brought an oculus quest 2 used from eBay. which come without the I try to set up Oculus quest 2. I download the mobile app and follow the instruction. because I don't have a controller, the initial setup screen did not allow me to pas...

Resolved! Quest 3 bad microphone quality

Hello everyone!I got my Quest 3 on Saturday and since then, I could compare it very well to the Quest 2. Unfortunately, the microphone on the Q3 seems to sound awful compared to the Quest 2. Is there any news if this will be addressed in a patch? I a...

Resolved! Connecting to my PC

I really need help with my PC I don't know if I supposed to have a gaming computer or a gaming laptop but I'm using a regular laptop to connect my Oculus and won't connect I'm using a USB type c to connect to my PC but it won't connect

Mic not working while recording

When i record, it always had my mic. But lately when im recording, and i do set on "mic audio" i just dont hear myself when i look at the recording. Anyone know how to fix this?

Quest 2 controllers not pairing

Hello so my name is Jessie Guzman I'm 14My oculus 2 controllers have randomly stop pairing, I followed all the steps to fix this issue but they won't work I've had this for 2 years so they could've just given outBut I would hope I could get a replace...

Unable to see code with January update 2024. Quest 2

Cannot log into account. Screen pops up saying go to when prompted, enter the following code. But the code is cut off. I can see the top of the bubble where the code is but unable to see it. I've tried restarting and rebooting que...

Sgt_PJ by Honored Guest
  • 3 replies
  • 0 kudos
Need a hand?

The community can help! For Meta Quest products, search for similar issues or create a new thread and the community will jump in soon. See our new thread posting tips for Getting Help from the Meta Quest Community.

If you need to speak with an agent directly, please contact our support team here.

Having trouble with a Facebook or Instagram account? The best place to go for help with those accounts is the Facebook Help Center or the Instagram Help Center. Our team isn't able to assist with those account troubles.

Check out some popular posts here:

Tips and Tricks: Charging your Meta Quest Headset

Tips and Tricks: Help with Pairing your Meta Quest

Top Kudoed Authors