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Remediation Steps for users blocked in v76 with Wi-Fi 7 Routers

We are aware of an issue affecting some users with Wi-Fi 7 routers/Access Points after the recent software release. Our team is working diligently to resolve this problem, and an updated software release with a fix will be available shortly. In the m...

Resolved! (Not Resolved) Known Issue - Quest PCVR streaming micro lags and stutter esp. when moving head

Hi team, I'm getting micro lags and stutter in Airlink on my Quest 3 (EU/UK), esp. when moving my head. In the Oculus debug overlay this causes brief spikes in transmit/decode, fps drops and visible stuttering. The issue is not present on my Quest Pr...

Trouble With Facebook/Instagram Accounts?

Hi Meta Community,If you're reading this it means you're facing some issues with your Facebook or Instagram account. We know how important it is to ensure you're able to regain access to your Facebook and Instagram accounts. MetaQuestSupport, Moderat...

New User Posting Info

Being a newb in-game and in anything can be tough. Here is a run down of how our tiny forum elves (and moderators) can help get you from an unknown newb to forum all-star. Posting links to external sites, certain keywords, or posting logs outside of ...

Can't buy games

Every time I try to buy a game I get this error code.GraphQL server responded with error 1383118: We noticed something unusual and, for your security, this request couldn't be completed

Your request couldn't be sent

Hello team's!I talked with my lawyer and found out I didn't violate any ToS.But when I am submitting my appeals its show your request couldn't be sent.Instagram id: @aafaque__dz4

Any chance of solving the dreaded error 4107 ??

On gear vr, the prime vr app works okay for a short period then opening movies is prevented by continuous 'page cannot be loaded....connection error....error 4107' type messages.Sometimes just hitting retry a few times is enough. But mostly, after nu...

Quest 2 Battery Decreasing at 1% per minute while on Home Screen

Hi there, I've encountered something which strikes me as odd, but I don't know if it's just a characteristic of the high power the headset draws I've noticed that if I sit and watch the battery life and keep checking the clock, it's actually draining...

Arizona Sunshine Co op players

We have been trying to get 4 players in a private room on Az sunshine and it keeps saying it is full with 2.What are we doing wrong ?We are tying campaign on easy.Thanks

oculus gear vr and samsung s7 phone all kind of problems

I have spent so much time trying to find a phone that can work with the Oculus Gear VR and finally after i got it.I started registration and was met with all kind of problems. It's like the Oculus Gear VR has been forcibly blocked from being register...

Quest Pro Controllers Will Not Update

I just got my controllers in the mail and they will connect to my quest 2 but will not update. I read through a few posts and it said your headset needs to be on update 49 which mine is so I have no idea what to do. I have reset my headset. I’ve left...

quest link issues

I am trying to connect to my pc with my oculus and it says my graphics card is incompatible, but after looking at the table it says that my gtx970 is in fact compatible.does anybody have any ideas as to why this may be happening

Pairing inpossible to to phone numer change.

I change my Phone number so I am unable to connect to my meta account. So pairing is impossible

cant connect to phone

hello i am trying to connect my phone to my vr but it isnt working i already tried everyting

Oculus quest 2 compatible graphics card

Someone tell me if there is a graphics card that is compatible with oculus quest 2 and has a PCIe x16 connection slot

Developer mod issu

hi guys I was trying to turn the developer mod on so I create a developer account and l go to the phone app to turn the developer switch on but for some reason my quest didn't connect to the app it keep say not found or nearby with a green colour thi...

Oculus App Media not playing

I had synced my Quest video to my phone but it won’t let me play or save the video to my gallery.

My occulus vr is stuck on meta symbol

My sons occulus is stuck on the meta logo he turned it off while updating we believe how do we fix it!!

New Meta left controller won’t pair

I have oculus quest 2 purchased early 2022 my left controller cracked. I just ordered a new left controller which is now Meta. The app on my iPad and phone will not pair with the headset to allow me to unpair the old controller and pair the new contr...

Can’t see the Left controller

It began with the left controller tracking funny. It wouldn’t perceive certain movements. Then the controller seemed to be coming out of my forehead. And THEN it all together disappeared.I did a factory reset and unpaired and paired the controllers a...

Can’t connect my meta account to my oculus quest 2

Every time I get on my oculus it says use this 6 digit code to connect your meta account to your oculus. Now, this isn’t a problem finding the code and all but after I enter the code it first says successful then an error occurred about 3 seconds lat...

Oculus quest 2 wont connect to meta account

Every time I get on my oculus it says use this 8 digit code to connect your meta account to your oculus. Now, this isn’t a problem finding the code and all but after I enter the code it first says successful then an error occurred about 3 seconds lat...

Resolved! My quest 2 headset will not connect to my Galaxy S20+ 5G

My quest 2 headset will not connect to my Galaxy S20+ 5G. Please help.

trouble connecting oculus quest 1 to Macbook

I am trying to connect an oculus quest to my 2015-2017 Macbook pro for the first time, and it seems to not recognize that anything is there. I don't know if there is a problem with the Macbook not meeting requirements, or if it is something with the ...

A digit code

I made a meta-account and put my five digit code in. I found in my settings on my oculus, two and now my VR is displaying an eight digit code. It wanted me to put aI made a meta-account and put my five digit code in. I found in my settings on my ocul...

Won’t let me download horizon worlds

It’s not letting download horizon worlds it just says add to wishlist

Kid made a purchase, I need it refunded...

Yep, finally happened to me. My 7 year old son decided he wanted a gorilla tag dlc and got past my authentications somehow. I can't seem to have it refunded through the app and the links provided just runs me in circles. So I'll ask here since the mo...

Resolved! Right Controller Loses Tracking

My Oculus Quest 1's right controller has been fine since I got it, even though it's encountered some damage, it's been working normally, but for some reason, yesterday it started to just lose tracking at random times, mainly if I were to bring it sli...

Resolved! Can’t redeem code from resident evil 4 / beat saber bundle

I just purchased the resident evil / beat saber bundle from Walmart. I scanned the QR code on the box and it says that the code has already been redeemed. I did have to scan it twice because the first time didn’t works but I don’t see the games in my...

Yellow pixel

Hi this might be a long post but jm sorry......I got my daughter an oculus-quest2 for Christmas never used it much as it made my daughter feel sick,found to have a green pixel on the screen,spoke to oculus and did a couple of factory resets but keeps...

Quest pairing

I have a Quest and Quest 2. On the Quest I did a factory reset a while ago with the thought of letting a friend have it or selling it, as I have not done either tried to pair it up with the app.It will not pair up, sometimes the code is recognised or...

Menu problems

So I've had my Quest 2 for only a month now, but my menu isn't loading in and it's telling me to reset my barrier even when I do, it just doesn't appear and I'm stuck in a loading screen until it resets and does the same thing, any advice on how to f...

Trying to create a ticket on the support page

I was trying to create an account on the Occulus support page and followed the steps to get the email to set up a password and now I am getting a Oops you're not authorized to access that page and a spinning circle. Nothing I do will get rid of it, I...

I cant connect my phone to my headset because my old phone which is broken is connected

For the past couple of months I made an alt account so I could play vr because my main was lost because I forgot the info and my phone went through factory reset. Now I can't connect to the headset and put it in devmode. Please help