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Forum Posts

Known Issue: Closing Steam VR crashes Dash

Hi everyone! We're seeing a small group of Steam VR users finding that Dash is crashing on headset and that their PC is becoming unresponsive once they quit the app. The team is working on identifying and fixing the root cause of this issue, and righ...

Known Issue - V65 - V67 USB-C Debris/Water Warning

Not a solution - Marking for visibility Known Issue Hello everyone! I have observed that a significant number of users are still encountering the USB-Debris error even after the V64 fix was distributed to everyone. Consequently, I have taken the init...

LaserDisk by Meta Quest Support
  • 41301 Views
  • 102 replies
  • 5 kudos

New User Posting Info

Being a newb in-game and in anything can be tough. Here is a run down of how our tiny forum elves (and moderators) can help get you from an unknown newb to forum all-star. Posting links to external sites, certain keywords, or posting logs outside of ...

Resolved! So who wants to sue Oculus?

Anyone in? Tired of this BS. Sent in my controller few days ago. Did NOT receive any order numbers for both left and right. I'm in for a lawsuit if Oculus doesn't get better support with us costumers not receiving back our stuff from the wear house. ...

SsjSora by Adventurer
  • 633 Views
  • 3 replies
  • 1 kudos

headset isnt connecting to my PC

so my headset was working perfectly fine last week, with no issues at all. I haven't played since then until yesterday and when I put my link cable into my headset, it wouldn't connect at all. so I asked around and someone told me to change my USB po...

jellybuq by Honored Guest
  • 203 Views
  • 0 replies
  • 0 kudos

My games aren’t working on quest 2

I had to restore gorilla tag and blade and sourcery for an unknown reason and whenever I try to reinstall them it finishes the install then it says I have to do it again if anyone can help please reply because I am really looking forward to playing g...

A2sav73 by Honored Guest
  • 385 Views
  • 1 replies
  • 0 kudos

Controller drift and other button drift

Whenever I push down on the left thumbstick to run in games, it forces me to walk backwards. And whenever i press the menu button on my left controller, it also pushes my thumbstick backwards! This started happening today and I don't know what to do....

Oculus Button

My Oculus button has stopped working. I have but new batteries in there and it is still not working. Can anyone please help me with this?

Freezing

My oculus on freezing in and out so when I move my head the screen will follow my head then it will go back to normal and just keeps doing it i couldn’t get passed the Lock Screen at all I tried factory resetting it but it keeps doing it what do I do

Does anyone know why my oculus link isn't working?

Every time I try to connect my Quest 2 to my VR Ready laptop via usb c -> usb c, the pop up in the headset where I have to click "Allow" disappears too soon for me to click Allow and it doesn't connect. Anyone have any ideas?

Sadge.-. by Explorer
  • 28691 Views
  • 18 replies
  • 1 kudos

left controller is going right

I noticed an issue last night where every time I push the left stick to the left, I go right in a stuttering fashion and I have no idea how to fix it. I took the battery out for over ten minutes and I replaced the battery

All my games and purchases are gone

And they UI looks like the UI a year ago. I just don't know what to do. It says something like invalid device scoped access token. I just wish I knew what was going on.

Gojak by Protege
  • 315 Views
  • 1 replies
  • 0 kudos

Township travel - login

I’m looking for help I can’t login to my Township travel, my only see name is Poohbear53, but can’t figure out my password

Onward

I purchased onward and when I try and start a mission it tells me to grab a helmet but the button in supposed to highlight to pick it up won't highlight so I can get the helmet so I can't seem to even play it anyone know what I need to do?

I have bought a game on my quest but it is not on my pc.

I have bought a game on my quest but it is not on my pc. It shows that i have bought it in my browser but not in my oculus pc app, but i have other games that i have bought on my quest on my pc like population 1, the walking dead saints and sinners a...

ZzeuzZ_2-1650061966310.png ZzeuzZ_3-1650062052758.png
ZzeuzZ by Honored Guest
  • 381 Views
  • 1 replies
  • 0 kudos

I need help!

How do I get ahold of Oculus customer service?? Is this like FB where you can’t get actual customer support?? My FB was hacked, therefor all of my Oculus information and apps I PAID FOR are now gone. I had to make a new FB page and now I can’t connec...

Resolved! vr in Youtube

Up until this morning I was able to watch the Youtube vr videos in vr. Now, without any obvious reason however, I can only get them in 2d on a screen. I can't find any settings which may apply to this problem. Thankyou for any help you may give.

Login

I login in through Facebook but then it goes new user or login in to occulus but when I try to log in it doesn't work and then I pick forgot password it goes occulus is linked with Facebook account then i change my Facebook password and Occulus login...

GamerFred by Honored Guest
  • 438 Views
  • 1 replies
  • 0 kudos

Controllers

Bought an oculus quest 2 today. I did everything the directions said to do. I unpaired and tried to pair them again and still nothing. The headset goes right to a black screen that says continue, reset, and turn off. I feel like for the money I spent...

facebook login loop while trying to log into oculus on pc

so as of now i am trying to set up my oculus account on my pc (i have dealt with the loop before by changing my password on both accounts but i have tried that now and it hasn’t worked) i go to log in with facebook and i’m am brought to a print to lo...

Gunterr by Honored Guest
  • 855 Views
  • 1 replies
  • 0 kudos

cant verify phone number

whenever I enter my google voice number it I'm prevented from going any further because of a invalid card message.

nasajfk by Honored Guest
  • 710 Views
  • 3 replies
  • 0 kudos

how to unpair oculus quest 1

i have my oculus quest 1 paired to my old obsolete iPhone 6, it is hard to use and I want to know how I can unpair my headset so I can pair it on my new phone. also if you could it would be nice to know how to check what

lost all apps, can't connect to wifi

I am away with the army for the summer and had my friend also get an Oculus Quest 2 with Onward so we could show the other guys and see about using it for fun or maybe a milsim (Onward). It was working fine. I used my cell to hotspot it and was playi...

Stormland Hand Tracking Issue

This game was great, if more limited than it seemed at first with the open world and plot being insignificant and shallow background fluff in a relatively repetitive pure action FPS. It still was fun as hell and thus one of my favorite VR games until...

Oculus Quest 2: Never Boots

I got my OQ2 a couple weeks ago. Played one game without issue. Booted it up a few days later and in the middle of the first game the screens when black. Then it reboots to the Meta logo, goes black and again, over and over. Never booting. I did a ha...

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Check out some popular posts here:

Tips and Tricks: Charging your Meta Quest Headset

Tips and Tricks: Help with Pairing your Meta Quest

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