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Remediation Steps for users blocked in v76 with Wi-Fi 7 Routers
We are aware of an issue affecting some users with Wi-Fi 7 routers/Access Points after the recent software release. Our team is working diligently to resolve this problem, and an updated software release with a fix will be available shortly. In the m...
Resolved! (Not Resolved) Known Issue - Quest PCVR streaming micro lags and stutter esp. when moving head
Hi team, I'm getting micro lags and stutter in Airlink on my Quest 3 (EU/UK), esp. when moving my head. In the Oculus debug overlay this causes brief spikes in transmit/decode, fps drops and visible stuttering. The issue is not present on my Quest Pr...
Trouble With Facebook/Instagram Accounts?
Hi Meta Community,If you're reading this it means you're facing some issues with your Facebook or Instagram account. We know how important it is to ensure you're able to regain access to your Facebook and Instagram accounts. MetaQuestSupport, Moderat...
New User Posting Info
Being a newb in-game and in anything can be tough. Here is a run down of how our tiny forum elves (and moderators) can help get you from an unknown newb to forum all-star. Posting links to external sites, certain keywords, or posting logs outside of ...
Link app refusing to update
Hello, my Link app is prompting me with an update message each time it is opened. I have clicked "Update" several times and it closes itself in the middle of the update. I have tried repairing the app, did not work. I have uninstalled and reinstalled...
Payments Disabled due to unusual activity. Oculus Support can't help.
I'm getting this error:"We've notice unusual payment activity on your account and for your security, payments have been disabled. Please contact support for assistance."I opened a ticket stating the error I was receiving and that I would like to unlo...
Facebook account hacked
I have two face book accounts that have been hacked.
Resolved! Unable to login to Meta Quest desktop app (PC)
I've seen so many posts on this topic but none of them really fix anything. PLEASE read before responding. This has nothing to do with the headset. I installed the Meta Quest Link app and it gets to the "Continue in Your Browser" page so I can login....
360 VR pictures are shown in very poor quality on Quest 3
Hi there ,I've donne a bunch of 72mp 360 pictures on my own. When I see them on my computers / TV / laptop or phone , they are quite nice except of course if I zoom in .I uploaded them on my brand new Quest 3 , and I watched them via the file browser...
Error performing query while redeeming a gift card
I bought a 40$ gift card and tried to redeem it but says "Error performing query" and yes, I have tried with other locations, Internet, browser, and dispositive but keeps saying the same please what should I do
Akun facebook
Bagaimana cara mengembalikan akun facekbook meta saya
IG and FB both disabled
Help!! My account(s) was possibly hacked on 2/20/2025 since I received an email from Facebook stating one of my accounts doesn't follow company rules and will shut down. I looked at the account it was associated with, and it doesn't even belong to me...
Limit/blue circle
Hello,I have a quest3Since the headset update in v74 the stationary limit display no longer works, the blue circle no longer appears, it is activated in the limit settingsCan you help me?Thank you in advanceOn the advice of Meta support I did a reset...
2FA
I need help recovering my account I know my password and email but I don’t have access to my recovery codes or my old phone number.
Cannot access my oculus quest 2 with the meta account I used before, as it has been disabled by meta
Hi,Recently my 10 year old daughter used my oculus quest 2 and somehow typed in her age in some menu. This immediately prompted meta to disable my account as it was supposedly being used by a minor. The problem is that I now cannot login to my meta o...
Meta Avatar Store for small businesses
Its impossible to navigate through the impenetrable wall of Meta Support to get into contact with anyone from the Meta Avatars Store. I own a small business and brand and I think that it would be a great opportunity for Meta to collaborate with brand...
How do you feel about the support you receive?
I would like to take a general concensus vote if you agree with me that META SUPPORT is very responsive, helpful, friendly, and smart! I feel I solved most of my issues myself, but their level of professionalism is great. Do you concur or agree? Than...
Suspended account but cant log out
So, i hope Meta sees this. I do not know if my vr headsets using account will log out or just stay blocked after the expire date. I have put in the wrong ages to play games and i did not know i would get suspended. So now i cant play gtag it got an...
Resolved! Help with meta quest 2 problems
When I play a game on my vr and I bring up the menu and I try and close it my game crashes and it will lag a bit then it’ll put me back in the home and the menu will be invisible and I can’t see myself in the mirror. I normally just restart but the p...
Microphone on 3mm jack
How do I use a 3 mm third-party microphone in meta quest?Is it possible to connect a microphone in this way?I have often seen that people use a third-party microphone via USB, but how do I connect a third-party microphone via 3 mm?
Must reselect profile nearly every time I put on the headset
If you have multiple accounts activated on your Quest, every time you put on the headset after not wearing it for a short amount of time you have to click to select a profile. Even if you are in the middle of running an app, the system still forces y...
Facebook Support is Playing with me (Instagram Account Recovery Assistance Needed)
I started a support ticket with a facebook verified support.Issue 1380909256411620My Instagram was compromised and the hacker set up 2fa with a fake Meta Horizons account. Facebook verified support team will not give me any updates.I am willing to pr...
Instagram Request for Account Review and Support
Subject: Request for Account Review and Support Dear Instagram Support Team, I hope this message finds you well. I am writing to report an issue with my Instagram account. When I try to log in, I am unable to access it, and I have submitted an appeal...
quest 2 Right controller not working
So i had my oculus quest 2 for about a year now i got it last year and all of a sudden the right controller disconnects when it gets out of my vision of sight in games and i tried taking the battery out for 3-5 mins and unpairing done twice and i tri...
My Facebook account Hacked
My Facebook account [Manik Manik] has been hacked. My phone number, email ID all details have been changed. And I believe my Facebook account got hacked on [26/12/2024/] since then I am unable to access my Facebook account. Please recover my account....
Meta Quest+ Subscription with Affirm
I purchased a Meta Quest 3 with the affirm bundle, which includes the 2 years of Quest+ and Extended warranty. I got the headset no problem. I got the confirmation email for both the Quest+ 2 Year subscription and the extended warranty, but neither s...
Can my laptop run vr?
Lenovo Loq 15IRX9 Processor: I7-13650HX Ram: 24 GB DDR5 Graphics Card: RTX 4060 8GB I'm looking to buy VR Meta Quest 3S
Fake account
Hi,How do I report a meta horizon account? Somebody hacked my Instagram account and attached their meta horizon account to it. After 5 weeks I have finally gained back access to my account but I cannot remove their meta horizon account from it as the...
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Meta pay
I am having a lot of trouble paying for a game. My debit card works and I have money on it. Can u please help. I have tried everything. thanks
Resolved! Quest 3 will charge with cable it came with but, wont with link cable?
Anyone know the reasoning on why this won't work? I plug in the charger that came with it and it charges right up but then use the link cable and even with the headset powered off it wouldn't charge, I even lost a percent while it was off and chargin...
Meta Quest Link Updated and Now I Cannot Use It
According to this link my graphics card is allowed. It's the 1050 Ti,https://www.meta.com/en-gb/help/quest/459034058728993/#specsI have used it a few times despite a red warning bar at the top of the applicationHowever now that the Quest Link stated ...
[SOLVED] Error during installation
THE ERROR WAS BECAUSE MY QUEST WAS PLUGGED IN WHEN I TRIED TO INSTALLIt started when I moved my computer to another room (from wired to wi-fi) - I don't know whether that effects anything but I just wanted to say it. Then when I tried to go into VR t...
can using sidequest get my account banned or any risk of my account getting banned?
my brother recommend me to use sidequest but i find it shady i need a developer account to use it i just want to know if it could get me banned for Using it or if there is any risk at all
