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Forum Posts

Known Issue: Closing Steam VR crashes Dash

Hi everyone! We're seeing a small group of Steam VR users finding that Dash is crashing on headset and that their PC is becoming unresponsive once they quit the app. The team is working on identifying and fixing the root cause of this issue, and righ...

Known Issue - V65 - V67 USB-C Debris/Water Warning

Not a solution - Marking for visibility Known Issue Hello everyone! I have observed that a significant number of users are still encountering the USB-Debris error even after the V64 fix was distributed to everyone. Consequently, I have taken the init...

LaserDisk by Retired Support
  • 107777 Views
  • 111 replies
  • 9 kudos

New User Posting Info

Being a newb in-game and in anything can be tough. Here is a run down of how our tiny forum elves (and moderators) can help get you from an unknown newb to forum all-star. Posting links to external sites, certain keywords, or posting logs outside of ...

Quest Pro Failure

Decided to bite the bullet and spend the money on Quest Pro. Well upon it showing up within 24 hours of order I was excited. Got everything updated and uploaded. Played for about 45 minutes and the headset crashed... Went black and wont respond at al...

controller

i broke the ring around my oculus one controller and now it doesn’t capture its motion it’ll pick it up sometimes but then just leaves hand floating is there any way to replace that part, the whole controller or just fix it on my own.

RE4-Bundle for a 13 years old

Hi!I already have my own Meta Quest 2 but are interested in buying one more, a bundle with RE4, for my nephew. He is just 13 years old.My questions : Is there anyway to use that code if I set him as an admin in the new quest? If I set me as a seconda...

Moxyz78 by Honored Guest
  • 271 Views
  • 1 replies
  • 0 kudos

Oculus quest 2 not working

I've had my quest 2 for a while now and never really had a unfixable problem till now. I accidentally hit my quest 2 against the wall but I've had accidents happen before so I thought it would be fine but when I went to go ahead and play again the ne...

Oculus Rift Problems With Bluetooth Headphones

Oculus software (the software downloaded to make Oculus Rift work) is causing problems with my bluetooth headphones.This is occurring on Windows 11. I have a ROG Strix Z690 Formula motherboard which uses built-in Intel bluetooth. The operating system...

Returning after a very long absence

So, with the title in mind, I understand I need to update my old Quest 2, but whenever I turn it on, all I can see is the pass-thru vision. I've tried double-tapping the side of the device as of old, but I can't get any kind of UI to show up to proce...

App

Any one help.trying to sign in on the meta quest app, to enable playing on the quest.however it keeps saying wrong email and or password!!have reset password 5 times now!! And still will not accept it!!!frustrated as hell!! As it used to work!! But h...

BBurnsey by Honored Guest
  • 297 Views
  • 1 replies
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Graphics card is not compatible with quest link | 3080 ti

Hey everybody. This has been an ongoing issue and I am starting to lose my mind. Both my friend and I have oculus link compatible machines, including our GPUs. I have an rtx 3080ti, and he has a rtx 3060. Over the last couple of months we have been u...

Will not update

I cannot delete a game that has been updating for about a week, it’s pokerstars be, it has made it so I cannot update anything is there anything I can do beside factory update?

dageshupe by Honored Guest
  • 394 Views
  • 1 replies
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Stuck on update

I am borrowing a quest 2 but it is going through a firmware update but the problem is that it is not connected to my wifi and can’t complete the update. When I plug the charger in the light does not come on and it keeps flashing on and off. Is there ...

Friend referral

My friend sent me a referral the other day for an oculus, I bought one and made sure to do everything to get it set up before buying it. Once I got the oculus and signed up in it, it did not give me the referral, how do I redeem it?

Slav_mav by Honored Guest
  • 428 Views
  • 1 replies
  • 0 kudos

Simultaneous app sharing

Hi, we have an oculus 2 with beat saber and a number of other multiplayer games installed. I've just purchased another oculus 2 as it had an offer for resident evil and beat saber included. My question is this: if I set the second oculus 2 up with my...

I cant reset my pin

So I was trying to buy my first game, and it said that I needed some type of ocules code, and I never had to make one during the setup process so I'm confused. I clicked on the reset link and it said that I would get an email. So it gave me the email...

Beat Saber code

Beat saber code check was late. Is there any other way to use the code?

lsh6831 by Honored Guest
  • 435 Views
  • 2 replies
  • 0 kudos

this **bleep** sucks

ever since it became the "Meta Quest" everything has broken, i did what it asked which was to make a meta account and link it. so tell me why now my Quest no longer wants to work, I cant update games I cant see my account I cant even update the syste...

swifty378 by Honored Guest
  • 378 Views
  • 1 replies
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Referall code

I don't think it is very clear to everyone how you need a Messenger/Facebook account to access the Meta Quest's referall link feature and considering yoiu no longer need a Facebook account to acces a Meta Quest 2 headset I don't think it's very fair ...

Resolved! Upgrading to Unity URP causes black and pink screens with Quest 2

I have created a project following the official Oculus guide on configuring a project in Unity. Upon upgrading the project from the Built In Render Pipeline (BIRP) to the Universal Render Pipeline (URP), I get a series of graphical errors once the pr...

Matt-CC by Explorer
  • 1915 Views
  • 2 replies
  • 0 kudos

Oculus quest 2 not charging passed 52%

my oculus quest 2 just recently stopped charging. it wont go passed 52%. I tried different chargers, restarting, going form 0% and see how far it goes again, everything, nothing changes. I got my oculus on release date.

Power on trouble

Every time I try to turn on my oculus quest it’s restarts itself. The only thing I’m able to do is put on my password to unlock it and after you do that it restarts itself is there anything I can do?

meta quest 2 not pairing with ios bluetooth

Brand new meta quest 2. It will not completely pair with the Meta quest 2 app.I am using an iPhone 6s with the meta quest app.I have tried every suggested fix for this problem.I have all the latest updates to ios, metaquest app, meta quest 2 headset....

National Geographic VR APP Still Not Working

During the beginning of the pandemic The National Geo VR App was amazing for virtual travel while we were all on lock down (as noted here in this article: https://www.theguardian.com/technology/2021/feb/06/virtual-reality-tourism-ready-for-takeoff-as...

xtna884 by Honored Guest
  • 1059 Views
  • 2 replies
  • 0 kudos

Quest 2

I have not been on my quest two for a long time and all my purchased games I have disappeared out of my library

MR_sOU by Honored Guest
  • 319 Views
  • 1 replies
  • 0 kudos

Missing Games

Hi, I just just a factory reset my Oculus and I can't find any of the games that I paid for that were on it before. I read that I can get them back, I just don't know how. I think that I may be logged into one of the many accounts that I made, but I ...

Game won’t download

Purchased a game from the store and it says purchased and money was taken out of my account for it but the game will not download

emilio999 by Honored Guest
  • 756 Views
  • 4 replies
  • 0 kudos

My Rift S Cable !!!!! Oh no...Oh My!!!

Oculus platform keeps saying my Display cord does not work. If I launch games from my desktop or steam it works fine. Its been a month since I have been able to access my expensive library.

How to contact anyone?

I'm a disabled student returning to remote university. It has always been presented that hardware & software would be available. Oculus itself had a program for this. Meta keeps saying "wrong department", no matter who I call. And all links given ALW...

Need a hand?

The community can help! For Meta Quest products, search for similar issues or create a new thread and the community will jump in soon. See our new thread posting tips for Getting Help from the Meta Quest Community.

If you need to speak with an agent directly, please contact our support team here.

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Check out some popular posts here:

Tips and Tricks: Charging your Meta Quest Headset

Tips and Tricks: Help with Pairing your Meta Quest

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