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Forum Posts

Known Issue: Closing Steam VR crashes Dash

Hi everyone! We're seeing a small group of Steam VR users finding that Dash is crashing on headset and that their PC is becoming unresponsive once they quit the app. The team is working on identifying and fixing the root cause of this issue, and righ...

Known Issue - V65 - V67 USB-C Debris/Water Warning

Not a solution - Marking for visibility Known Issue Hello everyone! I have observed that a significant number of users are still encountering the USB-Debris error even after the V64 fix was distributed to everyone. Consequently, I have taken the init...

LaserDisk by Retired Support
  • 83236 Views
  • 111 replies
  • 9 kudos

New User Posting Info

Being a newb in-game and in anything can be tough. Here is a run down of how our tiny forum elves (and moderators) can help get you from an unknown newb to forum all-star. Posting links to external sites, certain keywords, or posting logs outside of ...

Read a book (pdf) on the beach

I recently got Quest 2 and I'm missing one feature: I would love to just lie on a beach and read a book (in PDF format). Does anyone know an app that can do this? For example: The South Balcony in the Bigscreen App would also be ok. Simply a place wh...

phunky10 by Honored Guest
  • 2489 Views
  • 6 replies
  • 0 kudos

v42 now random crashes / VR ripping

I've not used my PC or VR few a couple of weeks. This morning I started the PC up and let it update everything: Windows Update, Nvida Drivers, Stream, MS Flight Sim (which for once didn't take forever!). I started Steam, MS Flight Sim and in my Quest...

30$

hi me and my friend did not get $ 30 for free is someone able to help?

deyme.vr by Honored Guest
  • 545 Views
  • 2 replies
  • 1 kudos

Cannot pair Oculus Quest with new phone

I have reinstalled the app on my android phone, restarted everything several times. Found the 5 digit code in the settings screen of the headset and entered it. It stays in pairing mode indefinitely. There is nowhere on the support site to ask for he...

Shorted about 10 million in tournament

I played in a very long 1000+ player tournament on Pokerstars VR yesterday starting at 2PM. When I got done I was definitely shorted 10 million chips. I confirmed this from the camera guy who was on the set of the final table. He stated to a group of...

My left controller just stopped working

I put new batteries in and tried different batteries so it’s not that my controller just stopped working this morning i push the buttons the light won’t turn on nothing will happen i unpaired it and it said that it was at 100% when I unpaired it I ti...

Casting error

I have been trying to cast my screen to my android phone, and my PC, but every time I try, no matter what I do, I get an error on the headset saying "Because a new stream cast or capture started." I have no idea why, I don't know what I did, I hope s...

No audio in vader immortal 2/3

I downloaded and launched episodes 2 and 3 on pc, using quest link Both initially had sound the first time I launched them. Exited after seeing that they worked and now I have no audio in game, I also start off right where it apparently saved. I trie...

derpboss by Honored Guest
  • 1157 Views
  • 1 replies
  • 1 kudos

Oculus Link 1650

I mean, I didn't know GTX 1650 wasn't supported by oculus link. In fact, I bought a Quest 2 and started playing right away, been playing for like a month or so. But only now it warned me that 1650 was not supported and I found really weird because ho...

youngdinu by Honored Guest
  • 212 Views
  • 0 replies
  • 0 kudos

My left controller dosent work right

Hi uh my left controller dosent work it's supposed to it moves in different directions when I try to in a different way (like it I go down it goes left)

Anonymous by Not applicable
  • 246 Views
  • 1 replies
  • 0 kudos

Help! Adding two accounts

I have two children both with an oculus quest. They are both linked to my one Facebook account. How do I create two accounts to separate the two quests under one Facebook account? Is it possible or do I have to create a fake Facebook account?

Oculus Link doesn't since 1. August

Since today Oculus Link and Oculus Air link is not working anymore. Yesterday it did. After connecting via Oculus Link the screen stays back. On my pc i get a notification that my headset could not be found, whereas my headset is ready (with green st...

kaimys by Honored Guest
  • 420 Views
  • 1 replies
  • 0 kudos

Dropping it

I got an oculus and dropped it. And now it won’t turn on. What can I do?

how to use my quest 2 without facebook?

question in title. even found a youtube video saying you can link a facebook account and then ask support to unlink it so you can log in with your occulus account. https://www.youtube.com/watch?v=Oxj8iZysUB0 but I don't wanna create/log in with a fac...

Broken strap holder rod

The little black plastic rod that holds the top of the headstrap in place has just broken. I was just adjusting the strap as normal. this looks like it's unfixable. It is also surprising that such a small piece of plastic is in place to do a really i...

RoobieDoo by Honored Guest
  • 2580 Views
  • 3 replies
  • 1 kudos

MSFS2020

It would be great if I could complete one flight in VR without my headset blacking out and getting an orange light, and a disconnected USB and Display port indication, followed by my simulator crashing to desktop and me losing my virtual airline flig...

ghs22 by Protege
  • 886 Views
  • 1 replies
  • 0 kudos

Crappy QA/QC?

I'm getting ready to RMA my 2nd Quest since I bought one in June. Does Meta have a QA/QC problem? Also, why is support so **bleep**?

Problem

my brother changed lockless password to something that now he forgot so I can't get into the Oculus because the artist was a gift to me and it was set up to where it's someone else's email and it's locked because I can't go on to a new email or accou...

Referral code

My referral code was used but I am unable to redeem the store credits.  

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ieez by Honored Guest
  • 389 Views
  • 1 replies
  • 0 kudos

I have a follow up video from a report

Hi, I recently sent a report for someone I shall not name, I sent two recordings of them clear as day cheating. I created a follow up video for some more information about what happened. The two recordings show a guy shooting through walls, and you m...

Right Controller Firmware Error

Right controller attempts to update firmware. Goes to 100% 3 times. Then gives an error. The headset does not pair or recognize the controller.

Caesar360 by Honored Guest
  • 316 Views
  • 1 replies
  • 0 kudos

Oculus Quest 2 can't find pc after installing new RTX 3060

Hello,My Oculus Quest 2 is unable to locate my pc and connect to it.This worked before but stopped working today.Just today I upgraded my GPU from a AMD RX 570 to a NVIDIA RTX 3060.All my drivers are up-to-date.Could this be the problem and is there ...

Two oculus quest 2 - sub account game sharing

Hi there, we just purchased two Quest 2 headsets and I have them set up with the same primary account on each. On the first headset, I set up subaccounts and games are being shared, but on the second headset, I set it up with the primary account and ...

mrsajd13 by Honored Guest
  • 972 Views
  • 1 replies
  • 0 kudos

Left Controller won't move forward

I've had my Quest 2 for nearly a month, off the bat I had a little stick drift on the right controller but nothing bad but now out of nowhere my left controller does not point forward when I move it forward, all other directions work except straight ...

Beat Saber: cannot accept invite

After recently updating Best Saber my DW and I can no longer do online PvP with Best Saber on two brand new Oculus Quest 2s. I start a server, invite her but she when the accept button appears, the pointer goes right through the button and cannot be ...

qw4ever by Honored Guest
  • 493 Views
  • 2 replies
  • 0 kudos

blinking red light / not turning on / black screen

quest 2 was dead when i pulled it out of my case, so i plugged it in and a red blinking light came on. i have used different chargers, charging blocks and well outlets and have left it plugged in for 4 to 5 hours. just a red blinking light on the sid...

Anonymous by Not applicable
  • 685 Views
  • 1 replies
  • 0 kudos
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The community can help! For Meta Quest products, search for similar issues or create a new thread and the community will jump in soon. See our new thread posting tips for Getting Help from the Meta Quest Community.

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Check out some popular posts here:

Tips and Tricks: Charging your Meta Quest Headset

Tips and Tricks: Help with Pairing your Meta Quest

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