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Forum Posts

Resolved! Known Issue - Meta Device Code Not Working

Everytime I have tried to add another accounts onto my quest 2 the device code on meta.com/device says "Invalid Device Code Request! Please try again!" I have factory reset my headset and done all troubleshooting methods.

Anonymous by Not applicable
  • 37775 Views
  • 92 replies
  • 20 kudos

Contacting Meta Quest Support & Collecting Logs

Should you encounter an issue or have any questions that would require you to contact Meta Quest Support, you can do so by heading to the support page (https://store.facebook.com/help/support/). Here, you can contact the support team via email or liv...

How to Report a Bug

As with any software, sometimes you will come across unintended bugs or glitches. When you come across an issue with a Quest product, you may want to report it directly to our Engineering team. You can do so directly from the desktop or mobile app. B...

OculusSupport_0-1665172558560.png

New User Posting Info

Being a newb in-game and in anything can be tough. Here is a run down of how our tiny forum elves (and moderators) can help get you from an unknown newb to forum all-star. Posting links to external sites, certain keywords, or posting logs outside of ...

Can't Play Other Apps from Home Screen

I downloaded Ghost Mine VR on my Samsung S8 but can't figure out how to play it from the Oculus home screen. I'll start the Ghost Mine app on the phone but the Oculus home screen automatically pops on when I plug my phone into the Gear VR and I canno...

Loose my hardware with last update

brings me down on base with this stuff.I use the CV1 since last summer and each update was a nice to have. Nice to have new glitches.Today i switched on the pc ... oculus seems it have to perform an update and nowits over with my cv1. Cant get a HDMI...

faxxe by Level 2
  • 62 Views
  • 0 replies
  • 0 kudos

Oculus Rooms Failed Install

Unable to install Oculus Rooms on new Samsung S8 via promotional process...everything worked fine thus far.Anyone have any suggestions???Did all the standard stuff one can try from Shut Down/Restart...nothing.

NisanDJ by Level 2
  • 302 Views
  • 4 replies
  • 1 kudos

Resolved! Where do you find your Serial Number for the Rift or touch?

in the "my rift section" in the oculus.com page there is a Headset SErial Number and a Sensor serial number. But in the box containing the rift product, i see a S/N sticker and it has a totally different number.moreover the Touch box did not come wit...

Height glitching up and down

Today I've been noticing this weird thing where I'm sitting inside of "I expect you to die" and while im sitting in my chair I get this glitch every once in a while where my height glitches upwards and I have to reset my default orientation to get it...

Oculus SDK 0.2.5.

Hello Guys!I have a Oculus rift DK1 and its always show me when i turn on no signal but the runtime 0.8. said to me it's connected but when i open the demo its show me black screen. Somebody can give me a download link to 0.2.5.?I'm using Windows 8.1...

Is changing the default display for mirroring possible?

I've been searching everywhere and just can't seem to find an answer to this. I have a 3 monitor setup along with my CV1 Rift. The only way I could figure out how to get the mirror to display on the monitor I have on the wall for other people to view...

Oculus Setup Cannot Connect

So my Oculus was delivered and I began the process of setup. After Download I ran the program only to encounter 'Cannot connect to server'. So my internet has no problems. I ran the software to see if I had all the correct hardware which I do , I hav...

[GearVR] ScreenPercentage (hmd pd) not changing in runtime.

I had this amazing idea of changing the PD in runtime by getting how hot my device was getting when playing the game, but them I just got the sensation that it is impossible to change ScreenPercentage in runtime on the GearVR.Have anyone manage to do...

Bought a PCI-E USB 3.0 controller and now sensors don't work

Today I bought this USB controller: http://www.delock.com/produkte/F_319_USB-3-0_89281/merkmale.htmlBefore that, they were connected to a external USB 3.0 hub (which was connected to MBO's back ports) and they worked, but occasionally had tracking is...

Anonymous by Not applicable
  • 548 Views
  • 11 replies
  • 0 kudos

Elite Dangerous

So I bought the game Elite dangerous and made the dumb mistake of registering my activation key for an email that doesn't exist, it was a typo, so now I can't seem to find any way to even be able to play the game, and it was 65$ man I'm really upset.

Troy223 by Level 2
  • 191 Views
  • 2 replies
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The problems that no one can solve :(

can anyone that knows about oculus rift help me, cant get it to run. i have googled everything and hit up oculus with no progress. And yes i have a powerful computer, yes i ticked the "Unknown sources" and even uninstalled and reinstalled everything ...

DelKrypt by Level 2
  • 4137 Views
  • 23 replies
  • 0 kudos

2 Sensor placement - beat the dead horse!

I'm sorry for beating a dead horse but I've searched and everyone seems to have their own conflicting opinion on 2 sensor setups. Currently I have both sensors 5 ft off the ground 6 ft apart from each other and when I play RoboRecall and turn around ...

Anonymous by Not applicable
  • 236 Views
  • 2 replies
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HDMI

can I use a HDMI splitter for the rift because I am using all of them. 

Anonymous by Not applicable
  • 111 Views
  • 2 replies
  • 0 kudos

best Practice Tray Tool

Concerned in maintaining a double digit % in performance overhead.whats best practice,have tray tool overall ss 0 and asw off, with favored game profile at ss 1.3 and asw off/autohave tray tool overall ss 1.3 and asw auto, matched with favored game p...

HARE333 by Level 2
  • 199 Views
  • 0 replies
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Webvr won't enable in Samsung Internet Browser

It worked fine a few months ago when I tried it last. But, tried again yesterday and it keeps telling me to navigate to "internet://webvr-enable I try but it acts like that doesn't exist and gives me a list of other URL's with "internet://....."Any t...

roxvox by Level 2
  • 4757 Views
  • 2 replies
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Help with error after Oculus Home driver update

When starting Oculus Home today, it said it had to update drivers before starting VR.I then did what Oculus Home told me and clicked OK to install new drivers. After a few seconds it gave me this message:"There has been an errorUnable to create direc...

Right Side Headphone is Dead...

So recently my right side headphone died and I've looked around to see if it could be anything specific, I tested out the screw in connection.. etc.. but what seems to be the problem is something inside the head strap, possibly disconnected or broken...

Obihb by Level 4
  • 401 Views
  • 10 replies
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Every time I restart my PC I have to reconfigure my Rift.

When I restart my PC it shows my POST BIOS screen longer than usual and my Rift doesn't work any more.I then have to unplug the Rift and restart the PC again. Then I have to reconfigure my rift by going through the tutorial again and plug in my Rift ...

Eve Valkyrie update sitting at 100%

I was playing Valkyrie earlier today without issue.I took a break and came back later to a message saying it was out of date.Oculus did not recognize an update for the game.I rebooted my PC and it started an update.The update is still sitting at 100%...

CV1 screens grey not black?

Hi all, i have a question to all those who have or have tried a CV1. The black level in my rift are not what I was expecting. Black screens look like a washed out grey colour with light red smearing at the top and bottom when on a blank screen, the s...

Scott185 by Level 3
  • 11262 Views
  • 61 replies
  • 0 kudos
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