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Forum Posts

Known Issue: Closing Steam VR crashes Dash

Hi everyone! We're seeing a small group of Steam VR users finding that Dash is crashing on headset and that their PC is becoming unresponsive once they quit the app. The team is working on identifying and fixing the root cause of this issue, and righ...

Known Issue - V65 - V67 USB-C Debris/Water Warning

Not a solution - Marking for visibility Known Issue Hello everyone! I have observed that a significant number of users are still encountering the USB-Debris error even after the V64 fix was distributed to everyone. Consequently, I have taken the init...

LaserDisk by Retired Support
  • 97563 Views
  • 111 replies
  • 9 kudos

New User Posting Info

Being a newb in-game and in anything can be tough. Here is a run down of how our tiny forum elves (and moderators) can help get you from an unknown newb to forum all-star. Posting links to external sites, certain keywords, or posting logs outside of ...

Problem With Running VRChat on Quest

I have a Quest; I want to use VRchat, but when I run the VRchat on my device, World is loaded out of the boundary, and I see a loading icon in the boundary. I Can't Start the game out of the boundary. How I can fix this issue? I reinstalled it and ha...

Unable to tranfer files to and from PC (Oculus Quest)

3 days ago I had no problems connecting to my PC, but today, I did not get the prompt to connect to PC. - I have ensured developer mode is on and USB connectivity. - Restarted and updated Oculus - Restarted PC- When I plug the USB cable in, it pops u...

logged in with facebook, but this is a different account

my oculus is logged in with my facebook, under the username Thurious. When i tried to log in here with facebook, it forced me to make a new account. I am unable to log into my actual account; which is still logged into my oculus. how do i fix it

Unable to open website on Meta browser

Hello,I am unable to open following website on Meta browser on Meta Quest 2 device inspite of updating the OS and browser to latest version - https://pathdx-uatx.unqork.io/#/display/628f34d7dfd078c6892bd9cf It shows white screen and nothing is loaded...

ShilpaVR by Honored Guest
  • 2694 Views
  • 1 replies
  • 0 kudos

Oculus one headset

Good morning, Our son has 2 Oculus one headsets that have not worked over the last few days and are being prompted to (somehow) do something through a Meta login to begin working again. Not knowing what we are doing, we have tried (unsuccessfully) to...

Button (B) not working

Hello, I noticed today the B button is not working. I have the the visual feedback when i place my finger on it but the press is not recognized.

Can't connect to Wifi after factory reset

Hi all. I purchased a second hand original Oculus Quest yesterday. At the sellers apartment I checked everything, including Wifi, which all worked fine. We factory reset the device in order to delete his information. When I got home, I logged into th...

Bonelab

Inside of the new Bonelab game there is a glitch that is making the game very hard to play, there’s a Glitch that makes the game unplayableI'm having an issue where whenever I start it, certain elements of the ui and world show up in one eye twice, b...

connection quest 2 intermittent

my oculus 2 keeps saying missing req. but i stopped using a aftermarket lin cable and purchased another oculus link cable and i still cant get my vr to operate properly either its disconnecting or i have to go into device manager and manually enable ...

Dredz1980 by Honored Guest
  • 359 Views
  • 1 replies
  • 0 kudos

Cannot purchase apps, tried multiple credit cards.

This is the error message w/ no error code: We noticed something unusual and, for your security, this request couldn't be completed. Please try again later, or visit our Help Center.What do i do? I've had this issue for 3 weeks now.

oculus

Im having 2 issues. The sofware update error, and my second error is i an oculus controller and a meta controller the meta controller wont pair to the oculus. Any solutions?!! Cheers, aimbotter

Oculus pattern trouble

I went on my oculus to play and it said I needed a pattern when I never created one. It said to go to devices on the app to take it off so I went on the app and devices and I needed a pattern to connect to my device. How am I supposed to do that when...

aidan_23 by Honored Guest
  • 369 Views
  • 1 replies
  • 0 kudos

"Invalid date of birth"

I'm making this post again because I can't seem to get oculus support to help me. I made a new account just to speak about this issue. I recently just lost access due to this issue and I can't log in because now it is fully required to make a meta ac...

oculus rift cant finish set up

The software detects all three USB's but it just says hardware error this is the diagnistics: ============= LOG ANALYSIS ============= ============ 2. OAFError ============ [Service_2022-10-09_12.10.23.txt] 09/10 12:10:54.267 {!ERROR!} [OAF ERROR] ar...

3090 ti - Oculus Rift S Display Port Issue

Hello,I recently upgraded my 2080ti SLI to a 3090 ti. Everything has been great, most of all was just happy to no longer have to tinker with profile settings to get the SLI to work for some games.Then I went and opened up the Oculus software to try o...

I have a problem with my one quest 2 controller.

Hi all. My problem with my controller is that the control stick i think it is called, on the controller is often when i touch it, stuck. Not that i can't move it but, if i need to move it to look in a other direction and then let go of it then its st...

Support?

Hi. Like many others my Elite Strap developed a crack. I managed to glue it and carry on. However, sometime later another one appeared.I reached out to Support and they asked me to photograph it. Which I did.Support asked me to return it to their UK ...

Apps wont load

I hadn't been online for a while and when I tried to log in I noticed it had changed to meta quest it asked me to log in and I couldnt remember my password for facebook and I ended up for hours going round in circles putting in new codes and being di...

Buying Quest 2 from the Facebook store

Hi all, Let me start by pointing out that I used the search option, but did not find any information for my problem.I also wrote an email to support and I am waiting for a reply, but maybe someone had a similar situation. The problem is that I cannot...

LajtS by Honored Guest
  • 975 Views
  • 3 replies
  • 0 kudos

Warranty is a joke avoid this product like the plague!

Don't buy!! My Meta Quest 2 had a fault after 2 months, sent back for replacement and still waiting one month on... "search meta quest 2 warranty issues on Google to realise how many people are having the same issues!.. All I'm being told is that the...

can't get back on headset

Hi there,I missed an update or three on the headset. Also moved so have a new wifi. The app will not recognize the headset since I have no way to reset the wifi address on it. I see a new pattern now to unlock the headset, which I never set up but it...

Etlebrook by Honored Guest
  • 326 Views
  • 1 replies
  • 1 kudos

Oculus refund replacement controller

Hi do I recently sent my left controller to the Texas place that y’all told me to send it to to get a replacement the message said when it’s delivered I would get a email about it and how long I would have to wait to get my replacement controller it’...

monov.gt by Honored Guest
  • 415 Views
  • 1 replies
  • 1 kudos
Need a hand?

The community can help! For Meta Quest products, search for similar issues or create a new thread and the community will jump in soon. See our new thread posting tips for Getting Help from the Meta Quest Community.

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Check out some popular posts here:

Tips and Tricks: Charging your Meta Quest Headset

Tips and Tricks: Help with Pairing your Meta Quest

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