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Forum Posts

Known Issue: Closing Steam VR crashes Dash

Hi everyone! We're seeing a small group of Steam VR users finding that Dash is crashing on headset and that their PC is becoming unresponsive once they quit the app. The team is working on identifying and fixing the root cause of this issue, and righ...

Known Issue - V65 - V67 USB-C Debris/Water Warning

Not a solution - Marking for visibility Known Issue Hello everyone! I have observed that a significant number of users are still encountering the USB-Debris error even after the V64 fix was distributed to everyone. Consequently, I have taken the init...

LaserDisk by Retired Support
  • 78285 Views
  • 111 replies
  • 9 kudos

New User Posting Info

Being a newb in-game and in anything can be tough. Here is a run down of how our tiny forum elves (and moderators) can help get you from an unknown newb to forum all-star. Posting links to external sites, certain keywords, or posting logs outside of ...

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I can't download horizon world...it only allows me to add to waitlist and says coming soon....

Mishlei by Honored Guest
  • 277 Views
  • 1 replies
  • 0 kudos

Nothing opening or loading fully

When I start up my quest, it shows all of my games are there, but when I press them, and load into them for a few seconds, it kicks me out of them and sends me back to the main menu. When I click on my profile, it just says “please try again later”. ...

Swootyyyy by Honored Guest
  • 524 Views
  • 3 replies
  • 0 kudos

Oculus quest 2 account won’t work

This has been going on for about a week. I turn on my oculus and all my apps show up but when I open them it works for a couple second then crashes. I can’t access anything, my profile icon is blank but when I press switch accounts it says I’m still ...

SpeedQB by Honored Guest
  • 673 Views
  • 4 replies
  • 0 kudos

USB 3 "unknown device" in Computer Manager

Hi, i just bought the Q2, the air link works perfect to my PC, but when i connect via the link cable (made for q2) i got "a new hardware was found" but then i got "unknown USB device" so i can not connect my q2. I have disabled te powersaving for the...

Profile wont load

My profile wont load and wont let me play any games at all whatsoever is anyone even fixing the issue ?  seems to be happening to a lot of people and still nothings been resolved.

New Parental Controls

So I got the parental control setup but when I request access on my guardian's phone it never came through and I've done it multiple times and waited and nothing happened I'm just trying to get a game-Swordsman VR

Oculus air link with windows 11 hotspot does'nt work

Recently, I bought pcie wifi 6 ax210 to my computer to use oculus airlink on my quest 2 to conected diretly on my PC through wifi hotspot and worked it, but suddenly it started not working, when a select oculus air link, my computer apears but it can...

my quest 2 isnt connecting to my phone or pc

so ive had the issue for a while but never really bothered me since i didnt need to use either but i was trying to use sidequest and obviously you need developer mode for that (ive sorted this all before) and i realised it had been turned off, so i w...

Tried to send my girlfriend a referral link

From the Oculus app, but I messed something up, and decided to unsend the message on Facebook .. Now I can't resend her the invitation for her headset. Is there anything to do? The Oculus app still sees it as 'referral sent', and I can't find her in ...

Quest 2 stuck in meta boot loop

For the second time it has gotten stuck in meta boot screen and won't change i have factory reset and waited days still isn't working please help

Casting Issues Shouldn’t Be An Issue

I just want to know why is it that we spend hundreds of dollars on a device that doesn’t care enough to let you cast more than one account. My husband (admin) can cast to his oculus app in his phone.. But when I play my Oculus app won’t let me cast i...

Referral issue

My daughter sent a referral code to me and I accepted it on my account before I bought my oculus (our second one). Now when i setup my oculus it is not giving me the referral bonus or showing it on my daughters account. I tried to create a ticket but...

Dearbhail by Honored Guest
  • 359 Views
  • 1 replies
  • 0 kudos

A GO as a gift that won't GO.

Hello!My s-in-law gave me her husbands 64 bit GO after he passed away. She cant find password, pin, or even password to his e-mail. She has since moved and of course has new internet service. I don't even know if he used FB or had an Oculus account. ...

confundus by Honored Guest
  • 671 Views
  • 1 replies
  • 0 kudos

Lone Echo (first one) issue / game stuck

Dear All, I recently bought Lone Echo (I own Oculus Quest 2). The game stuck at the beginning and I'm not sure what to do. Once I'm called to the bridge window to see something I go there and nothing happens. I see the "object" on Saturn ("Unknown"),...

Serg_79 by Honored Guest
  • 1319 Views
  • 3 replies
  • 0 kudos

Audio playthrough to PC from Quest 2 Fix

For those that are having trouble with Audio playing through the headset to your PC speakers :In Windows > Go to the Sound Settings > Advanced Sound OptionsThen in this App volume and device preferences Go To the App Volume (for the applications)and ...

grisgris by Explorer
  • 1290 Views
  • 0 replies
  • 0 kudos

Guardian

I am on quest 1, this is the 3rd time this has happened and those times I had to factory reset and loose progress in games, the guardian just floats in the air forever, resetting it does nothing. Somebody please help.

My controller left analog is doing the opposite

Hey guys i never had a problem with my quest or the controllers but lately my left analog has been doing the opposite from what I do, for example if I try to move forward it wil go backwards but moving like when u have lag, don't really know why beca...

Signed Out of Account..Sort of

I’m fine in the oculus app but when I go on my oculus my profile picture isn’t there and when I click on it it says it’s having trouble loading. Usually it fixes itself, but it hasn’t and I’ve tried everything. I can’t even open any games. They open ...

TonyD3th by Honored Guest
  • 515 Views
  • 2 replies
  • 2 kudos

Connection problems

when i try to go on my oculus library it just loads. And when I go on the store it says oops nothing to see here. I can’t play any games or install anything. I have Wi-Fi and a excellent connection and I have tried to factory reset and turn it on and...

JMbandit by Honored Guest
  • 316 Views
  • 1 replies
  • 0 kudos

update last version problem

when I update Meta Quest to last version,my meta quest explore、store and account can't work,I can't do anything when I want download new game or program ,I also can't change account,only old program can work...

badlue by Honored Guest
  • 577 Views
  • 1 replies
  • 0 kudos

I can’t change my pattern, please troubleshoot it

So, I’m having trouble changing my pattern. I accidentally deleted the oculus app, and forgot. Then when I went back in a month later, I forgot my password. I tried to log my device in, but I had to put in my pattern password to get in. I’m stuck and...

srishti1i by Honored Guest
  • 452 Views
  • 1 replies
  • 0 kudos

Start video from PC

Hi, For a project I need to be able to control video playback on an Oculus Quest 2 via a PC while the Quest is on the head of someone else. I also need to see what the wearer is seing on my PC. In other words : - Someone has a Quest 2 on his head- I'...

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Check out some popular posts here:

Tips and Tricks: Charging your Meta Quest Headset

Tips and Tricks: Help with Pairing your Meta Quest

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