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Forum Posts

Trouble With Facebook/Instagram Accounts?

Hi Meta Community,If you're reading this it means you're facing some issues with your Facebook or Instagram account. We know how important it is to ensure you're able to regain access to your Facebook and Instagram accounts. MetaQuestSupport, Moderat...

New User Posting Info

Being a newb in-game and in anything can be tough. Here is a run down of how our tiny forum elves (and moderators) can help get you from an unknown newb to forum all-star. Posting links to external sites, certain keywords, or posting logs outside of ...

Cant unlink deactivated account on Oculus Quest 2.

I can't unlink my deactivated account from my Oculus Quest 2 because Facebook wont let me log into my deactivated account. I wish to unlink my deactivated Facebook account from my Oculus Quest 2 and use a different Facebook account for my Oculus.

No new ui after v74

So I’ve been tryna get the new ui since I got the quest 3 and ive had no avail until 5 minutes ago…or so I thought. I factory reset my oculus and logged on and had the new ui, so I went to download into the radius but it was going slow so I restarted...

headset wont connect using air link

i have the option to pair my pc but when i try get a message saying "please ensure no other headsets are connected and try again. if your still having trouble, try restarting your headset, or restarting your meta quest link app in settings > beta" I'...

SUYFE by Honored Guest
  • 117 Views
  • 1 replies
  • 0 kudos

Game loading up on pc but not on vr

I am using quest3. I connect to my pc as usual, im using my link cable and launching quest link, then launching steamvr, and when i run a contractors showdown on steamvr, it transfers me to quest launch screen, i hear the sound of a game, and it work...

Elo3202 by Honored Guest
  • 267 Views
  • 2 replies
  • 1 kudos

Meta account suspended for not verifying by November 22nd.

I am sending this on my husbands behalf. He has been a VR user since the original Oculus Rift days. He hadn't used his VR for quite some time and he went to go back to using it and was prompted to verify using a code. Its obviously passed November 22...

reset cloud PIN

Does anyone have experience trying to set up a new meta 3s under the same account as the 2 originally set the account up on? Im settin this up for my nephew, i did not set up the 2 & not sure the cloud was ever turned on, But all his games are showin...

Quest 2 Setup Unable to start process

Quest 2 on the way and went to download on Windows 10 pc Ouculus setup app. Getting the warning sign Unable to start processThere are no logs to check- it doesnt get that far.Taken out the space in PC account name as others suggested.Installed a vers...

Stepharv by Honored Guest
  • 1228 Views
  • 4 replies
  • 0 kudos

CLAY HUNT GUN INSTABILITY

I've just purchased the Meta 3 and Realstock Pro 2 to run Clayhunt VR using both controllers. I found the shotgun was wandering when mounted to the shoulder, especially noticable in the patterning section, I tried different types of light source, I.E...

Alg1950 by Honored Guest
  • 941 Views
  • 2 replies
  • 0 kudos

game buy something went wrong

hi buy asgard wrath it say something went wrong but the money went through i dont have any order number it just kick me outyes i use 10% discount creator10 

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Game glitch steals money!! Meta, Developer zero refund

My daughter and I both play an App Lab game called Monkey Realm and it utilizes in-app purchases for in-game currency called "banan."Having played Gorilla Tag for over a year now I allowed her to purchase some (and I did on my account, too).The game ...

Quest 3 black lines

 Like the title said, just got this double black lines. Its pretty noticeable when u play bright videos, does anyone have the same problem? What should i do about it? 

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Verification failed and account suspended

Hi can anyone help?anyone out there from Meta? i have been going around in circles on this system. last year i received tons of emails saying i had to verify my account, i did this with tons of cards and ID and nothing was accepted. i gave up as my d...

mic not working with airlink

I recently got into using airlink but ive realised that theres no mic input . Im using the oculus mic , i have iot all set to use the mic in the headset and its not working?

Meta Quest Link and Photoshop

Hello all! I've spent the past two days pulling my hair on this issue:I have a reasonably powerful laptop (i9 from 2020 and RTX 2070, 32GB of ram, hundreds of GB on scratch disk) and Photoshop generally runs extremely well, except when meta Quest Lin...

Resolved! I don't have a type-c port on my PC

Hello everyone! I'm planning to by a Meta Quest 3 but I don't have a Type-C port. Is there any problems if i buy adapter to connect it through USB 3.2 Type-A adapter?

R3sp4wwn by Honored Guest
  • 1881 Views
  • 5 replies
  • 0 kudos
Need a hand?

The community can help! For Meta Quest products, search for similar issues or create a new thread and the community will jump in soon. See our new thread posting tips for Getting Help from the Meta Quest Community.

If you need to speak with an agent directly, please contact our support team here.

Having trouble with a Facebook or Instagram account? The best place to go for help with those accounts is the Facebook Help Center or the Instagram Help Center. Our team isn't able to assist with those account troubles.

Check out some popular posts here:

Tips and Tricks: Charging your Meta Quest Headset

Tips and Tricks: Help with Pairing your Meta Quest

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