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Forum Posts

Known Issue: Closing Steam VR crashes Dash

Hi everyone! We're seeing a small group of Steam VR users finding that Dash is crashing on headset and that their PC is becoming unresponsive once they quit the app. The team is working on identifying and fixing the root cause of this issue, and righ...

Known Issue - V65 - V67 USB-C Debris/Water Warning

Not a solution - Marking for visibility Known Issue Hello everyone! I have observed that a significant number of users are still encountering the USB-Debris error even after the V64 fix was distributed to everyone. Consequently, I have taken the init...

LaserDisk by Retired Support
  • 97570 Views
  • 111 replies
  • 9 kudos

New User Posting Info

Being a newb in-game and in anything can be tough. Here is a run down of how our tiny forum elves (and moderators) can help get you from an unknown newb to forum all-star. Posting links to external sites, certain keywords, or posting logs outside of ...

Multiplayer

How to integrate new oculus quest interaction sdk with photon

Friends

I’m haven’t an issue where I can’t see my friend or txt him I found out the only way I can invite him to a party is if I see him in a party on a game of some sort I also can’t see him on the app it doesn’t give me the option to invite or friend him a...

How to change email in oculus community

I recently changed my email associated with my Meta and facebook accounts, but the Oculus community continues to show the old email, and I cannot find where to change it. I have looked all through the settings and profile areas where my email shows, ...

Unable to see friends list

When I go in VR and want to see my friends list and check who is online it wont show, in community it only shows party, avatar and events.

Pantalla bloqueada

Bloquie la pantalla con el patrón de puntos y no recuerdo el patrón ahora para desbloquearla que puedo hacer?

Disconnecting Link Cable Quest 2

My Oculus Quest 2 keeps randomly disconnecting from 0-60 minutes after being in use, Oculus link works fine with other USB cables and I have written out the possibility of it being a faulty Type-C port or cable by testing different combinations. I ha...

Tonicc_ by Honored Guest
  • 6385 Views
  • 10 replies
  • 3 kudos

Controller firmware update stalled out after factory reset

I seem to have had the same problem as others - after the Meta forced update, the headset wouldn't let me login without getting the update but I couldn't get the update without logging in. I did a factory reset. That seemed to work for a bit, but as ...

Changing my account type

I wanna change my account from a normal one to a developer one so I can change the look of games if the quest. How do I change my account type?

Anonymous by Not applicable
  • 1296 Views
  • 1 replies
  • 0 kudos

NO HDMI for my oculus Rift, only DisplayPorts on RTX A3000

Hello, at school they installed new computers with RTX A3000 GPU. They have no HDMI connectors on the GPU, only 4x display ports. How can i connect my old Oculus Rift that has only a hdmi connector to my PC? Any good adapter from DP to HDMI with audi...

£23 Referral expiration time?

Hey all. I purchased a Quest 2 in December 2021. Sent a referral link to a friend, she purchased one in January this year, we both got £23 credit. I totally forgot about the store credit and having checked today it's disappeared. I was under the impr...

Anonymous by Not applicable
  • 311 Views
  • 0 replies
  • 0 kudos

Amazon Prime error 4104

I see lots of posts about 4107, but I am getting 4104 when app is launching. I have deleted the app…deleted data…gave storage permissions… nothing works. It never even prompts me for sign in info. Any ideas? How hard can it be to put a description of...

Controllers

For some reason I can’t pair my left controller to my headset and I do not know why the headset is not connecting to the phone app I think it’s because it needs a software update but I do not know it to get to the universal menu which is confusing I ...

JayyLuv by Honored Guest
  • 398 Views
  • 2 replies
  • 0 kudos

Right lens keeps Fogging up

I've had my Oculus quest 2 for about a year now and just recently my right lens has been fogging up. The lens usually fog up during beat saber but it's fogging up even when I just put my headset on. I've made sure that my hair doesn't get in and stil...

Can you help with my acount

I was just wondering, if I factory reset my ocuals quest 2 and signed back in, could I get my games back. If so, would the data be saved. And would I have to repurchase the games?

willfordy by Honored Guest
  • 324 Views
  • 1 replies
  • 0 kudos

new in oculus quest 2

hello i am new in VR so yesterday i bought quest 2 and the courier delivering now but what to do to get games or how to get beat saber ?

Anonymous by Not applicable
  • 453 Views
  • 2 replies
  • 0 kudos

trying to cancell a app

i recently bought a program from the quest store, and have 14 days to return it. i would like to return it, but unable to find out how. and there is no customer support anywhere.

sk212 by Honored Guest
  • 398 Views
  • 1 replies
  • 0 kudos

Referal

Greetings, I'm having problems with my oculus referal.I've waited 30 or more days but i still didn't get it,Please help

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Refund

So I bought a game with a gift card and want to return the game but don't want it to go to the card how do I get store credit for the refund?

refer a friends

Last wed. I asked about missing credit my husband and I should have received when he activated his quest 2. I received a private message from support asking for information and replied. I have not received any response. Can you confirm you received t...

Resolved! Connect to Oculus Developer Hub via bluetooth

I want to connect my Oculus Quest 2 to Oculus Developer Hub via bluetooth but ODH can't find it. Bluetooth is on and both are connected with my VERIFIED developer account. How can I do? Thanks.

quest link

so i don't know what happened all of a sudden but my quest 2 just started to not connect to my pc and just going back to my home page I talked to support anything they suggested didn't work any help from someone who may had that problem already befor...

xdarkzi by Honored Guest
  • 235 Views
  • 0 replies
  • 0 kudos

Unlock the 3.0 USB's

Seriously annoyed with my Rift S and Oculus in general now. How difficult is it in this day and age to be inclusive? Unlock the 3.0 usb drivers you blocked and allow us all to play again. Honestly at this point Im about to chuck my headset in the bin...

Best Q2 Air Link Settings with a High End rtx3090

So you've got a very expensive very high end gaming PC and Q2. How do you get the best out of this for PCVR games/sims with your Quest 2 wireless with Air Link? I'm going to try to describe what works best for me with my fairly hi-end desktop gaming ...

Oculus store prices in Turkey

This issue is posted by someone in the ideas category but I think it should be in the support because it is a huge blocker for Turkey users. Prices in the oculus store is really high and we can't buy anything. We need a local store, prices set to TL ...

Need a hand?

The community can help! For Meta Quest products, search for similar issues or create a new thread and the community will jump in soon. See our new thread posting tips for Getting Help from the Meta Quest Community.

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Check out some popular posts here:

Tips and Tricks: Charging your Meta Quest Headset

Tips and Tricks: Help with Pairing your Meta Quest

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