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Forum Posts

Known Issue: Closing Steam VR crashes Dash

Hi everyone! We're seeing a small group of Steam VR users finding that Dash is crashing on headset and that their PC is becoming unresponsive once they quit the app. The team is working on identifying and fixing the root cause of this issue, and righ...

Known Issue - V65 - V67 USB-C Debris/Water Warning

Not a solution - Marking for visibility Known Issue Hello everyone! I have observed that a significant number of users are still encountering the USB-Debris error even after the V64 fix was distributed to everyone. Consequently, I have taken the init...

LaserDisk by Retired Support
  • 108571 Views
  • 111 replies
  • 9 kudos

New User Posting Info

Being a newb in-game and in anything can be tough. Here is a run down of how our tiny forum elves (and moderators) can help get you from an unknown newb to forum all-star. Posting links to external sites, certain keywords, or posting logs outside of ...

FIXED (Can be delete) Oculus Rift and Unity

Hello everyone, I have an Oculus Rift and Touch (so not Quest) and I'm making a VR game in unity. Therefor, I need to use my headset to obviously test the game. Problem is Unity doesn't seem to recognize the headset in any way. I read online I might ...

yas.30481 by Honored Guest
  • 705 Views
  • 2 replies
  • 0 kudos

Product tester

Hi!i am a 30YO female interested in become a Meta product tester. Any info on this? Thanks,M

Cannot reset menu positions

For the past several days, the main menu (showing after the Oculus Quest starts up) opens well above my field of view, at about a 25 degree angle upwards. When I open the App or settings menus, they appear above this, at about a 65 degree angle above...

cant buy any games

"something went wrong we are having trouble completing your request please try again later" I get this BS every time I try to buy a game. I tried logging out and back in and no difference. Now I am here wasting my time because your garbage system can...

trek554 by Adventurer
  • 858 Views
  • 2 replies
  • 0 kudos

Resolved! I spilled soda between my eye things

so i spilled soda between my goggle thingy then put it in rice. its been a few days since that now its blinking 12 1 i think thats a thing for devs, i wont get into what i think and not think if i did this who'd be 10000 chars long.

Resolved! Quest 2 randomly turns off tracking and closes app

Whenever I'm playing a game, after about 20 - 30 minutes my Quest 2 randomly "turns off" the tracking, showing the 3 dots for about 3 seconds and closing the app. However, after it returns me to my home, the tracking seems to still be on and working ...

Rhodez5 by Explorer
  • 994 Views
  • 5 replies
  • 0 kudos

Meta account merger has caused problems

I can no longer use my VR as it says I need to log in with my Facebook account email but meta made me merge my Facebook and my oculus accounts, I don't want to factory reset it as the games installed on it are not in my new account library (Onward, B...

Maximum device request message

Maximum device request message keeps appearing every time my grandson tries to use his oculus. How can I make this go away? We are unable to get the code because of this error. I’ve tried turning the oculus off, insured the oculus and phone app were ...

10 dollar store credit but I am EU and need euro’s

Dear support, you’ve given me 10 extra credits (dollar) for using my referral link. I am from the EU and usually you give me euro’s but for some reaso. You’ve now given 10 dollar US. Can you please swap this to 10 euro so I can use it? Thanks you!

my free code for beat saber does not work

hello, i just bought the oculus quest 2 and got the free code to beat saber, but when i click on redeem it's just redircet me to meta's webstite and does not show my code, i have 10 days before it expires please help

omri2113 by Honored Guest
  • 917 Views
  • 4 replies
  • 0 kudos

air link no conecta

Tengo las Oculust Quest 2 desde hace poco tiempo y ahora tengo un ordenador bueno con una rtx 3060 y un raizen 7 de procesador. Ahora estoy intentando conectar mis oculust con mi pc pero cuando conecto todo y le doy a iniciar el airlink se queda carg...

Refunds

I have recently refunded BoneLab and it has taken away the game, but has yet to refund my money

PyRo108 by Honored Guest
  • 411 Views
  • 1 replies
  • 0 kudos

Resolved! Oculus Rift connect to unreal

I want to connect my Oculus rift to the Unreal Engine. I don't know how to connect this. When I open Unreal, it is not in the list of devices. I can't see my devive in the Oculus Developer Hub too. I don't know where the developer mode can be changed...

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dwkim8504 by Honored Guest
  • 659 Views
  • 1 replies
  • 0 kudos

BoneLabs wont install

So i bought bonelabs recently and i was really exited to play it but where the purchase button is there is a blue loading circle there infinitely and no mater what i do it wont go away and wont start installing bonelabs and this ruined my mood cause ...

ASP_Mint by Honored Guest
  • 764 Views
  • 4 replies
  • 0 kudos

Quest 2 airlink heavy judder

Ever since i upgraded from my Vega 56 to an RTX 3070ti about 3 months ago, i started to experience HEAVY judder with airlink. This is what i see inside the HMD when i turn my head to look around:https://forums.oculusvr.com/t5/image/serverpage/image-i...

tplink3r1 by Honored Guest
  • 561 Views
  • 1 replies
  • 0 kudos

Quest Go No passcode window showing to pair with controller

Attempting to (again) pair controller with Quest Go headset. When requesting to pair, receive a passcode but not window to enter passcode. Researching says to go to app but nowhere are app is there blutooth settings setup. App deleted and reinstalled...

Pass through mode

When I am in passthrough mode it will not make a grid. I have tried many times and it will not work.

Br0dym by Honored Guest
  • 372 Views
  • 2 replies
  • 0 kudos

Have not received replacement left controller

I returned my left controller because out of the box it was glitchy and then all of a sudden the left bottom trigger stopped working (the spring let go). This all occurred within 4 days of getting it. I went through all the hassle of proving it as mi...

Link keeps freezing or crashing

I have been playing pc vr through link for a few months and now it freezes every two minutes or so ive tried rolling back my drivers/updating them ive unintalled and reinstalled to oculas app and even completly reset my headset to factory and yet the...

Issues with Meta Horizon Home

Hello everyone,I am having problems with Meta Horizon Home.Me and my friends, we all installed v41, but we can't see each other in Horizon Home.I create a party and invite my friends, we talk and talk but we can't see each other, this problem we all ...

Guido.981 by Honored Guest
  • 1310 Views
  • 3 replies
  • 0 kudos

Cant install oculus adb drivers

Im on windows 11 and whenever i right-click to install, it says open but there is no install? i cant figure out how to fix it please help.

MeikoAshh by Honored Guest
  • 946 Views
  • 2 replies
  • 0 kudos

Oculus blogs and Thunderbird RSS reader problems

Since August my Mozilla Thunderbird feed reader fails to recognize the Oculus and Oculus Developer blogs.Thunderbird gives "Feed URL not found". It validates but does not verify. I posted on a Mozilla forum andanother person reproduced the problem. T...

Quest 2 usability has degenerated to less than zero

Around 5 months ago I had no issues with my Oculus Quest 2.Then the issues started -- sluggish performance for no apparent reason. Then it wouldn't connect to the desktop app so I couldn't use Steam VR for my apps.I contacted support and they told me...

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Check out some popular posts here:

Tips and Tricks: Charging your Meta Quest Headset

Tips and Tricks: Help with Pairing your Meta Quest

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