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Known Issue: Closing Steam VR crashes Dash

Hi everyone! We're seeing a small group of Steam VR users finding that Dash is crashing on headset and that their PC is becoming unresponsive once they quit the app. The team is working on identifying and fixing the root cause of this issue, and righ...

Known Issue - V65 - V67 USB-C Debris/Water Warning

Not a solution - Marking for visibility Known Issue Hello everyone! I have observed that a significant number of users are still encountering the USB-Debris error even after the V64 fix was distributed to everyone. Consequently, I have taken the init...

LaserDisk by Retired Support
  • 55742 Views
  • 111 replies
  • 6 kudos

New User Posting Info

Being a newb in-game and in anything can be tough. Here is a run down of how our tiny forum elves (and moderators) can help get you from an unknown newb to forum all-star. Posting links to external sites, certain keywords, or posting logs outside of ...

My oculus quest 2 doesn´t work with my gaming laptop

I bought an Acer nitro 5 gaming laptop with RTX3080 graphics card and the oculus app doesn't work on the headset with oculuslink not with airlink. I have all the drivers updated and I have done everything that oculus support says but it does not solv...

pr0neng by Honored Guest
  • 469 Views
  • 1 replies
  • 0 kudos

Oculus Quest 2 Black Screen Laptop Connectivity

I recently bought an Alienware M15 R5 Ryzen Edition. 15.6 FHD 360hz.AM Ryzen 9 5900hx.16gb RAM1 TB SSDGeFore RTX 3070 8gbWindows 11 (also downgraded to windows 10) First of all i also have an alienware R4 and quest 2 works fine with both oculus link ...

Larania by Honored Guest
  • 779 Views
  • 3 replies
  • 0 kudos

oculus quest 2 not loading

My oculus has been fine for months, I went to turn it on the other day and it is stuck on a loading screen with the logo blinking. I've tired a hard reset and a factory reset. I need help. I've contacted support before and nothing has helped. I don't...

Resolved! Screen goes black

Hey, I always had that one bug that one of my screens turned black as soon as I start the oculus app, But that never really botherd me because it only went black for like 1-2 sec. Still thought that this was odd. Well since yesterday I have one more ...

Yutix by Honored Guest
  • 2055 Views
  • 3 replies
  • 0 kudos

Not able to install Horizon Worlds

I just purchased my oculus a week ago. I have talked to oculus support with no help. Whenever I go to install Horizon Worlds there is no option to install. All I get is a coming soon and an option to add to wish list. Can someone please assist with t...

Resolved! Purple passthrough during apps

I'm wondering if anyone can help me. In the last update or so they added some sort of passthrough feature where you can see parts of your room, while in menus and apps. I thought I saw an option to turn it off, but I can't find it and I don't know wh...

New Beat Saber OST 5 Update won't install;.

So, I've heard about the new beat saber ost 5 update come out and stuff like that.But when I try to install it on my quest it shows the new banner but no new update available pop up. Any fixes??

Proximity sensor

I have an Oculus Quest 2 and the proximity sensor stopped working. At first I put white paper tapped over it. It worked for 2 days then stopped. I've tried factory reset. When I start it up, I see the oculus logo light up when wearing the headset but...

Danny0h by Honored Guest
  • 888 Views
  • 1 replies
  • 0 kudos

Problem with tracking/ controller

Ok so technically I have two issues. So one of my son's quest 2 is having a tracking problem as soon as you turn it on it starts bouncing around and popping up with a message basically saying tracking lost. Back and forth while bouncing around. I mig...

Unauthorised payments

There are multiple unauthorised payments on poker stars vr for credits that I didn't buy or receive? It amounts to £105. How do I get this money back?

Quest 2 mic not working.

I have had a quest 2 for a while now and i've seen some issues. screen blacking out, not turning on, trash tracking. but the worst one in my opinion is mic issues.My mic was working for about 2-3 months, but randomly it stopped working. I have tried ...

Oculus is stuck in updating mode

I just purchased an oculus and for the last 24hrs, it's stuck in the updating mode at 0%. I've reset the game several times and it just does the same thing, continues to update with no progress. On top of that, the game shuts its self off about every...

usb device not recognized oculus quest 2

Hey, I have a problem with my Link cable connection to my quest 2.It seems like that once i plug it into USB3.0 it does not recognize my quest 2 device. If i plug my phone into that cable, my pc does recognizes it tho. so its not the cable or my usb3...

SteamVR menus no longer accessible

I use to be able to use the left controller system button for the steamVR menu now they both just open oculus version with no way of disabling it.

Anonymous by Not applicable
  • 316 Views
  • 0 replies
  • 0 kudos

Can’t Reach Oculus Runtime after 1.38 Update

My Rift S functioned fine until last night where the 1.38 Update was downloaded.Today, i only get "Can’t Reach Oculus Runtime" message with the suggestion to restart my PC or try repairing the installation. So i went and tried the repairing process. ...

Contractors

I bought Contractors from the store when I went to play it says failed to install. It does nothing when I press the retry button please help.

Key989 by Honored Guest
  • 495 Views
  • 2 replies
  • 0 kudos

Oculus won’t start

My oculus will not turn on, it just flash the oculus logo boot up screen off and on

strait54 by Honored Guest
  • 373 Views
  • 1 replies
  • 0 kudos

Apps won't install

Hello, a few weeks ago I tried to re-install Walking Dead: Saints and Sinners to my Oculus 1. Once all the gigabytes required were installed the game was titled as "installing, this may take a few minutes". The app has been in that state for months n...

MintMass by Honored Guest
  • 421 Views
  • 1 replies
  • 0 kudos

My Rift 2 won't work

For some reason my last message submitted before i finished it. Anyways what I was saying is that when I got the headset I didn't even think about using it until now. When I plugged it into my pc an orange light turned on and audio went through it, b...

AJS1257 by Honored Guest
  • 351 Views
  • 1 replies
  • 0 kudos

Conrtroller for Quest 1

So my Right oculus touch controllers rung just snapped is there anywhere i can find a cheap replacement for it

Eliron11 by Honored Guest
  • 326 Views
  • 1 replies
  • 0 kudos

taking photos with the hand controller

I'd like to get a definitive answer rather than a bunch of guesses BUT... I have always been able to take in-game photos with my controller (Oculus button + trigger) and continue to be able to after the v38 update. Two friends with Quests however (on...

Oculus Left Controller

I ordered a left controller about 2 weeks ago and it still says processing. Why is it taking so long to ship. The left one I have now is unplayable and I need it as soon as possible. I know there’s nothing wrong with my payment method so I’m confused...

Samsung vr headset

Hi were as goovr gone on samsung vr headset and is it comeing bk and also how do u reset the headset to wipe everythink off and start again thanks

shazz69 by Honored Guest
  • 452 Views
  • 0 replies
  • 0 kudos

Quest 2 wont pair with pc

So, after a long and painful time with ouculas support the ouculas software works for me but air link now wont work.I've tried resetting the headset and the app itself, changing the WIFI and turning on and off the air link.Can anyone help me?

Husker_07 by Honored Guest
  • 278 Views
  • 0 replies
  • 0 kudos
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Tips and Tricks: Charging your Meta Quest Headset

Tips and Tricks: Help with Pairing your Meta Quest

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