Tracking?

When I go in an app or game my meta quest 2 shows me a loading screen for a second and turns me the other direction I’m facing.

Developer: Cannot get my Oculus or meta app to recognize my developer status

I have a developer account associated with my meta account. It is created in your system, but I cannot get the Oculus Meta app on my Android phone, or my Oculus to recognize that I am a developer so that I can start working on things. I have reset, r...

VR games lag while recording, I have tried every fix I could think of...

VR games lag when recording Quest 2 at 90hz or higher refresh rate, or if I try to stream and record at the same time at 80hz or lower, streaming without recording is always fine. None of this happens on Rift S. I initially thought it was a bug with ...

Cant claim free copy of beat saber

I tried claiming my free copy of beat saber through my email and it brought me to the app and it said that it was "unavailable".

I accidentally broke off my right controller Quest 2 ring

Hey Meta, I recently accidentally broke my right Quest 2 controller ring completely off on accident my hitting the wall. And I was wondering if their was anything I could do about it.

Game won’t refund even though I haven’t played it for two hours and I only bought it 3 days ago

I don’t know what’s happening my oculus app is acting up. I tried to refund the espire game and it says it’s not eligible even though it meets the requirements. I wanted to buy a different game but now I can’t because of it.

Are you seriously telling me I can't disable the dumb arms in the menu?

Come on. They're immersion breaking and ugly. Who wanted this?All I've done since updating my Quest is try to remove the garbage the latest update introduced. I'm very disappointed to find that there's currently no way. Don't ship updates that make t...

PC not recognizing Oculus Quest 2

So, I'm trying to get mods for Blade and Sorcery but in order to do that I have to plug in my Oculus to my PC. I don't have the Link cable so I just use the charger cable that my Oculus came with. It USED to give me the pop up of asking me to allow a...

Error "Sorry, we couldn't add your payment method"

I have been trying to enter my credit card in the Payment Methods section on all devices and continually get the "Sorry, we couldn't add your payment method." I contacted the bank and the payment is not blocked. I am ready to give up...

Trying to dl horizon worlds

I'm in the US...I set up my oculus quest 2 ,2 days ago...its been 50 hours and I still cannot download horizon worlds m..im pretty upset about it...im over 18 and I've waited the 48 hours grrrrrrrrrrrrrr

Authentication not working on Meta app w/ Rift 2

I am able to log in to meta.com on my iPhone via the Google web browser but not via Safari or the Meta app. I've been banging my head against the wall for hours trying to sort this out and at this point in time, I am about to give up and return the p...

wifi

every time i connect to wifi it pulls up a browser saying that my device has been paused, i tried rebooting it and it is still not working

accounts not linked properly

I have just attempted to link my old oculus account with my Facebook account. I have finally managed to get into the oculus app but none of my previously purchased games are there.It was a very confusing process and there is a good chance I have not ...

last update issue

So to start I haven't used my quest in probably 6 months or so, I believe it was on version 45 and when i turned it on the other day it had to update to version 47, also within this time I set my pc up, it has a Ryzen 5 5600g, ASUS dual gtx 1060 3gb ...

Factory reset issues

Hey guys. I feel like a dope. I did a factory reset and lost all of my games. Please tell me there is a way to find them. Any ideas would be greatly appreciated, and thank you in advance.

My occulus has loss tracking. What do i nèed to do?

Tracking problem, 3 wierd dots

So, a while ago i was playing gym class and threw my right controller, no big deal. only thing wrong was the left side had a huge crack. that was a month ago, it's almost been a year since ive gotten this vr. whenever i turn on the oculus the right c...

Replacement controllers

I need replacement controllers for my Oculus Quest 2 because I have stick drift on both of them. On the right controller it isn't bad, but the left is awful. I think I still have the 2 year warranty as well.

My oculus quest 2 won’t work

My oculus quest 2 started to show a battery symbol with a dash through and it’s been showing that for like 5 days now and when I plug it in to like all of my outlets it repeated that symbol over and over again and I just been trying everything to to ...

Quest 2 unable to pair xbox one controller

I have tried 3 of my controllers and all of them show paired on the phone app, when i click pair with the headset on it continually goes from connecting to not connected. Just back and forth and the xbox controller is blinking slowly as if it is unab...

Resident evil code isn’t working

Hi I brought the oculus 2 for my little boy and when we type in the redeem code it says that the code has already been redeemed. Can you help sort this issue so we can get on with playing the game. many thanks

VR Invaders not available

A few years back I played this really fun VR Invaders at a recreation centre. It was brilliant fun. Shooting down waves of aliens, have a variety of weapons to use and you put your hand behind your back to equip a shield (etc etc) but unfortunately I...

Difference between meta quest 2 and oculus quest 2

I have recently bought Oculus Quest 2...but now i am nervous that it may become obsolete as now meta quest 2 is new in the market... Please guide me.

Game stuck on install failed

I purchased five nights at Freddy’s: help wanted and i go to check on it and it says install failed and won’t let me retry or uninstall it. I would appreciate if someone could help with this issue.

Controller connected but not tracking

I recently factory reset the quest 2 to fix a completely different bug, but now my right controller tracking has stopped, like fully stopped, it's not that it doesn't just stay in the air and maybe drift a bit, the controller literally does not show ...

Can i use a visa gift card

Replacing a controller

I recently bought a new left controller for my oculus quest due to stick drift and after having it for a couple of weeks with very little use my new controller has stick drift I’ve tried everything to fix it but won’t work and if I try and replace it...

Terrible Feature

I don’t know why this exists, but it’s there maybe for security but I’m upset and sorta done with this company, the staff and support team are really helpful and all but when it comes to logistics and nasty surprises meta is surprisingly terrible in ...