Featured Posts
Forum Posts
Remediation Steps for users blocked in v76 with Wi-Fi 7 Routers
We are aware of an issue affecting some users with Wi-Fi 7 routers/Access Points after the recent software release. Our team is working diligently to resolve this problem, and an updated software release with a fix will be available shortly. In the m...
Resolved! (Not Resolved) Known Issue - Quest PCVR streaming micro lags and stutter esp. when moving head
Hi team, I'm getting micro lags and stutter in Airlink on my Quest 3 (EU/UK), esp. when moving my head. In the Oculus debug overlay this causes brief spikes in transmit/decode, fps drops and visible stuttering. The issue is not present on my Quest Pr...
Trouble With Facebook/Instagram Accounts?
Hi Meta Community,If you're reading this it means you're facing some issues with your Facebook or Instagram account. We know how important it is to ensure you're able to regain access to your Facebook and Instagram accounts. MetaQuestSupport, Moderat...
New User Posting Info
Being a newb in-game and in anything can be tough. Here is a run down of how our tiny forum elves (and moderators) can help get you from an unknown newb to forum all-star. Posting links to external sites, certain keywords, or posting logs outside of ...
My accounts are disabled
To whom it may concern,I am having sufficient trouble with my 3 Facebook accounts, I have been on Facebook for 15 years and have never had that much trouble.My main Facebook account along with my main Instagram account got disabled first, then I pani...
My instagram and meta account hacked
sir unfortunately my Artist_krur id is Hacked i want to recover but I am unable. I am a verified artist on all MUSIC platforms. I have connected my other social media accounts on meta like instagram and it's also hack pls help me something i have all...
Account Hacked and now Suspended?
Greetings!I recently went through this experience. My account was hacked, and the individual replaced my Instagram account in the account center with their own. This led to my Facebook and Meta accounts being suspended. The only way I found to contac...
Oculus quest 2 wont turn on, and the power light wont turn on
Hey so, i got my oculus about 5 months ago, and don't really play it like that. Maybe once a month or something. But just yesterday, i tried to turn on my oculus, and nothing happened! I tried to charge it, no light. I held down the power button for ...
Quest 2 USB Debugging issues
when trying to connect my headset to my pc, the headset gets recognized but the only popup i get is if i want to have my pc access the headset files. the USB debugging prompt never shows up, and i also cant find an option to toggle the message to sho...
Error adding multiple giftcards
I bought multiple gift cards on my main meta account and gave them to other accounts. The total amount is €225 per account and it is a total of 6 accounts. So it's 2 gift cards of €100,- and 1 of €25,-. I managed to redeem 1 gift certificate of €100,...
Hello I changed phones and I can't recover my 2FA
Hello recently my phone broke and I had to change, I set up a 2FA on my previous phone and sadly I cannot login in my account anymore, would it be possible to remove my 2FA so I can add it again on a proper 2FA AppThank you!!
Usb
Hello, I would like to know if it is possible to connect an external battery and a USB key containing video files to the USB port of the Meta Quest 3s at the same time with a double port. Can this work and if so, which model of double port do you rec...
Meta Rift shows picture for a few seconds, but then the screen goes dark.
Hi! A friend of mine with a ROG Zephyrus M16 laptop (https://rog.asus.com/laptops/rog-zephyrus/2021-rog-zephyrus-m16-series/spec/) with Nvidia RTX 3050 and Intel UHD Graphics is trying to get a Meta Rift Headset working, but is having issues. We dete...
green screen
hello guys i have my oculus rift s how do me green screen he say my graphic card are not ok but its a 79000xt he works yesterday i have download all device avalable but still told me . someone have an advice for me ??
I WAS SCAMMED OUT OF 20 IN THE GAME (gorilla tag)
i was playing gorilla tag and i saw these cool cartoon gloves so i bought them for 2200 shiny rocks but i didnt get them and now i only have 500 shiny rocks i am NOT happy refund NOW thank you
My Meta are connected but with no internet
I've had the glasses for quite some time. They worked fine, but a few weeks ago, they started having a problem. When I try to connect the glasses to the Wi-Fi that I usually use on most of my other devices, they connect but I get a message saying the...
My instagram account was hacked and a meta account that is not me was linked. How do I remove it?
I'm looking for any sort of help with removing a meta account from my instagram. Someone gained access to all my accounts. I've changed passwords but cannot remove a linked meta account that I did not create. There is no way to contact IG that I've f...
Cannot log into Meta Quest account
I need support to contact me, i have been going round in circles trying to fix my problem, but you really make it difficult, so i had to make a new account just to post.I cannot log into my account, i was about to purchase a new Meta Quest 3, but whe...
Asgard II
Bonjour,Je dois être la 2ème quiche de service, mais j'ai 60 ans et je me lance dans Asgard II.J'ai enfin réussi à grimper sur l'oiseau et je me retrouve dans le bar où je dois attraper l'ankh.Le problème est que rien ne fonctionne sur ma manette gau...
Resolved! Quest 2 Charging Issue: Won't charge when on or off, charges fine in bootloader mode
Since v42 I have had strange charging issues, and after much testing have determined this to be solely a software issue. I have tested my chargers and cables with a USB tester and meter, they provide up to 2.4 amps of power no issue. When On or Off, ...
Stormland pulled from sale?
HiI have some credit on my account and have been waiting for either a sale on Stormland or a discount store voucher that I get sent from time to time ..... however I did a search today and stormlands is not there. googling directly for it finds the s...
19 years old in australia but still need parental guidance
I just turned 19 and got a meta quest 3 I was 18 when I had a meta quest 2 and could still play r rated games why has this changed
Can't make a boundary
I am trying to set up a secondary account on my Quest 2 but i am stuck on trying to create a boundary. I hit continue and then nothing happens. I have to turn it off to get out of being stuck. Can someone please help?
Bug v74: Device Settings for Controllers Crashes
Quest 2 headsetWhen you try to adjust the Thumbstick Angle or Thumbstick range and deadzone the settings app crashes with or without the "Settings keeps stopping" popup.Restarting headset does not solve the problem.Factory reset not tried and will no...
When i try to install games it cancels
When i click install on any of the games i want to download it says downloading installing and then just auto cancels sometimes once i have just restarted my pc i can download a little bit before it cancels
Quest 2 setting app crash
The joystick on my right controller is drifting badly. I enter the settings app, select devices, controllers, and see an option to calibrate left and right joysticks. When I click on either of them the settings app just closes. If I reopen it and try...
quest 3 stuck on usb2 not usb 3
rest my quest 3 made sure computer was up to date replaced cable can't get quest 3 to connect using usb 3 stuck on usb 2
Instagram Account Recovery
Hello, I have a question about purchasing support from Meta/Facebook. I’m trying to recover my Instagram accounts, dayo.brandon2018 and dayo.savage2018, which I created. However, the email accounts linked to them were hacked. I ended up deleting the ...
2fa not working and i cant get in my account
heya!!! i would love some help to get my 2fa working again:(( i cant log in to my oculus and its just been sitting around since this started in 2024/22/10 or somewhere around that time. i would love some help to change the phone number of the acc so ...
Instagram hacked using meta
Please can someone help. My Instagram was hacked and they are using an email address @oletters.com I don’t know how to gain access as instagram are not replying and the links to their support for a hacked account keeps refreshing and not going anywhe...
Facebook Account has been Deactivated
Dear Meta Team,I am Annie Cen and I am here to seek your kind assistance regarding the mentioned subject. For your good information, my facebook account was blocked by your meta support team and I had been told that I broke the Community standards of...
My old Facebook account was hacked
Hellow!Meta I wish you can help me to get it back to my old Facebook account and the name Stephen Mahinay Belardo,and also nickname tember.This account was hacked by hacker a long time ago!so I didn't to logging,I try,try,try!I don't know how to doin...
