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Forum Posts

Known Issue - V65 USB-C Debris/Water Warning

Not a solution - Marking for visibility Known Issue Hello everyone! I have observed that a significant number of users are still encountering the USB-Debris error even after the V64 fix was distributed to everyone. Consequently, I have taken the init...

LaserDisk by Meta Quest Support
  • 40 replies
  • 2 kudos

New User Posting Info

Being a newb in-game and in anything can be tough. Here is a run down of how our tiny forum elves (and moderators) can help get you from an unknown newb to forum all-star. Posting links to external sites, certain keywords, or posting logs outside of ...

Unable to select anything in Meta Horizons

When I try to load Meta Horizon Worlds, it shows me my avatar. When I try to click continue, it does nothing when I press "A" or "X" on the controllers. I can still see the lines from the controllers and my movements - which means they're functioning...

hortons5 by Honored Guest
  • 2 replies
  • 0 kudos

Not connecting to server

Is there somewhere that will show me if a game/server is down? After the big Rogers service outage (here in Canada), both Oculus Quest 2 devices in our home are not able to connect to Gun Raiders or Gorilla Tag. ‘Failed to connect’ or just showing th...

Bricked Quest 2

Hi, Ive followed all the guides I can find but my quest 2 is properly bricked. Just to confirm from the get go: 1. the VR is fully charged2. Has been powered down and back on3. Have attempted to factory reset - get the erasing circle for a second bef...

Quest 3 Link Stopped Working with USB 3 connection!

Hi,I've been using Quest 3 with link (cable) connection since it was out and never had issues connecting the headset until recently. A few days ago link suddenly stopped recognizing my pc and I cannot maintain connection with a USB 3 port. First i th...

Silvera by Honored Guest
  • 4 replies
  • 0 kudos

Quest 3 case broke

I’m outside of the return period so I can’t exchange the case, but the zipper came off track when opening it. Is there a way to put it back on or is this potentially a warranty issue since I’ve had it for less than a year? I’ve already replaced my de...

Resolved! Meta password

I cannot login to my account. I got an email said changes were made but I don't know what to do. I ask support but no help. I don't want my Facebook to be associated with my Meta account. Is there a way to do this?

okeyone by Protege
  • 2 replies
  • 0 kudos

Quest link monitor

Hello, I have a problem with my quest 2 when I use the quest link. Everything works perfectly I connect the cable I access the quest link but when I try to use my pc with my headset and controllers via the computer tab I have the image of my pc but i...

Jay75018 by Honored Guest
  • 2 replies
  • 0 kudos

Restart loop

Boundary/guardian says to confirm my boundary choice, then it wants me to restart the quest 3 to potentially fix the problem but it doesn't. It just repeats this process. I assume it's the new update. And yes I reset my boundary data.

Golf + putting issue

My friend is having an issue, when he's putting the head set takes over and controls his putter. (Where he looks his putter goes.

Oculus Quest App Setup Crashes

Hi I've been having this issue all night. I've been trying to reinstall my Oculus Quest App due than issue I had and After removing everything related to oculus on my computer and reinstalling it using OculusSetup.exe the setup would just close after...

Pair meta quest 2

My oculus won’t pair to my phone I I cleared my Bluetooth, cache and recycled my phone I don’t know what else to do. Please help. And I also reinstalled and uninstalled the app.

Viper1224 by Honored Guest
  • 2 replies
  • 0 kudos

Will not allow connect two VRs in private room on Walkabout golf

Its looks very simple, one creates private room and the other types in same name. Both of us tried to do this and each time it puts us in the the room individually and not together. We have different accounts and both follow each other. Tried to find...

Gemila by Honored Guest
  • 8 replies
  • 0 kudos

Barrier and Update problem for Quest 2

so I've had my quest 2 for a few years now and today i wanted to use steam vr, so i boot up my vr after getting off it a few hours back. keep note my headset is fully charged. and so once when i hop on i see that my barrier isn't saved. so i restart ...

Does Meta Quest 3 support Bluetooth LE, LDAC?

Hello,Im trying to find buds for Q3. I tried my old galaxy buds pro but latency was unbearable. Jlab Epic Lab Edition got my attention. It has Bluetooth LE (on paper should improve latency by alot). Im wondering if Quest 3 support that? Those buds co...

Konttu by Protege
  • 6 replies
  • 0 kudos

Xbox elite series 2 over usb c issues on quest 3

I have the elite series 2(FWV: 5.17.3202.0 as the date of the post) and just yesterday tried to connect it to my quest 3(version 60) to play some Hogwarts legacy over virtual desktop and was working ok over Bluetooth but latency was bad a lot of walk...

Feature Request: Disable Head Cursor

I would like to submit a feature request to disable the head cursor dot when either using an APK or using a Gamepad(Xbox controller) or a voice command like "disable Head Cursor". Right now it's just so frustrating to use and flat 2D APK with it alwa...

Where oh where is my Quest 3??????

I purchased a new Quest 3 on the 25th of Feb from an Online retailer and received my nice new and shiny 3 on the 3rd of April. I open the box full of anticipation of an afternoon of fun and excitement only to be filled with an afternoon of anger and ...

My vr has a red flashing light

When i put my vr on charge there is normally a light but there isn't a light. But when i hold the power button it flashes red and the second i let go of the power button it stops. I don't know what to do and idk if my vr has broke or somethings else....

Lost meta 2FA

Hey thereI lost my 2Fa due to broken phone and I'm unable to log in with my original email into meta.Can you please advise?Thanks

mskyfire by Honored Guest
  • 1 replies
  • 0 kudos

Hand tracking not working

Why is it that support at Meta does not read the emails they receive? Having problems with my quest 3, have explained the problem in an email. Sent a video. And in return I get a standard email about trying different solutions. The first email I sent...

Ziggy2024 by Honored Guest
  • 2 replies
  • 1 kudos

Quest Pro Face/Eye tracking error

Help. Please..I got my Quest pro and I’ve yet to ever get face and eye tracking to work.ive turned off fit adjustment. I turned on eye and face tracking.i can calibrate but eyes don’t work, dont blink, face doesn’t work…i factory reset. Nothing.. wha...

Oculus Quest 2 endless loading screen

My Oculus gets to the Meta symbol, and it just spins, goes black and repeats. I've tried getting to the reboot/factory reset screen. As soon as i do it kicks it back to the meta loading screen.

Issues Regarding the Meta Link Desktop App

Hello! I've been having persistent issues with the Meta/Oculus Link Desktop App-- it crashes constantly as I try to play, forcing me to close it using task manager, only to be stuck permanently loading. My only solution has been to delete and reinsta...

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Tips and Tricks: Charging your Meta Quest Headset

Tips and Tricks: Help with Pairing your Meta Quest

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