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Forum Posts

Known Issue: Closing Steam VR crashes Dash

Hi everyone! We're seeing a small group of Steam VR users finding that Dash is crashing on headset and that their PC is becoming unresponsive once they quit the app. The team is working on identifying and fixing the root cause of this issue, and righ...

Known Issue - V65 - V67 USB-C Debris/Water Warning

Not a solution - Marking for visibility Known Issue Hello everyone! I have observed that a significant number of users are still encountering the USB-Debris error even after the V64 fix was distributed to everyone. Consequently, I have taken the init...

LaserDisk by Retired Support
  • 100000 Views
  • 111 replies
  • 9 kudos

New User Posting Info

Being a newb in-game and in anything can be tough. Here is a run down of how our tiny forum elves (and moderators) can help get you from an unknown newb to forum all-star. Posting links to external sites, certain keywords, or posting logs outside of ...

Malfunction in connection to PC

I hadn’t used Quest 2 for two days. When I connected them up today, I started updating. I don’t know what about Meta. The problem came when at the end, it has cost me horrors to connect to the pc both by Air Link and by cable.I finally made it, but w...

Pin reset Never had a pin No email received

Help please!!cannot reset pin as never had one on oculus setup. Tried to request email for 2 days and still nothing!! after checking sent folder nothing has been sent either from the reset email page on metaRather fed up now

Sick of chasing Augustus boy

Why the multi-tiered snipe hunt for signing over to the new "Meta" / FB account? Instead of enjoying my $300 this Sunday morning, I spent it trying to outwit a bunch of pinheaded "engineers" at "Meta". Get a clue and make it easy for your customers.

HeavyR by Honored Guest
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Quest 2 Cooling Fan Malfunctioning

I was using my Oculus Quest 2 when I got the notification that my cooling fan malfunctioned. I let it sit overnight and tried to use it again but it still told me to contact Oculus support. I tried submitting a ticket but there is nothing for a malfu...

LazyDoggo by Honored Guest
  • 680 Views
  • 2 replies
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Oculus won't connect to multi player games

HiOur oculus won't connect to multiplayer games today.It hasn't been used for a while but did an update etc when turned on and successfully converted from Facebook login to the new meta / horizon account. We can hear friends in a party and download g...

wombub by Honored Guest
  • 475 Views
  • 0 replies
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Resolved! Horizon worlds

Hello I would like to know how can I connect to horizon Word with my quest 1 other than through a computer.

Oculus recien comprano no empareja

Desde que lo compre no puede emparejarlo (ni usarlo), aun poniendo el codigo de las gafas, por los que no puedo usarlo ya que queda en la pantalla de emparejamiento. probe todo. resetearlo de fabrica, cambiar de dispositivo, cambiar de wiffi, resetea...

Resolved! OC2 does not pair with APP

Hello fellow sufferers  I´m having a problem setting up an OC2 (v43) with the most recent APP v176.1 on IPAD on most recent IOS 15.6.1BT Code is 100% right - System is shown as connectedPW of Account is 100% rightWirelessLAN works 100% (systems can ...

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what is the confirmation link?

Hello, I keep getting this start on my web browser when I open my browser, to confirm my facebook account. https://www.figowa.com/and then some id stuff, just did the confirmation link on my daughters computer and it comes up with meta.com and someth...

Jackal32 by Honored Guest
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CANNOT DOWNLOAD OCULUS

For the last 24 hours, I have been trying to connect my son's oculus to the PC like I have done a million times Since he is a minor, he's not on the FACEBOOK or the META AS of now, I have created him accounts on facebook, Meta, and Horizons Logged hi...

Zerofffs by Honored Guest
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Wrong Email Messing Confirmation Code up

It tells me to log in through Meta and when I pressed "Continue with Facebook" I accidentally put in the wrong email (I messed up one letter), and now it sent a confirmation code to a completely different email and it wont let me go back and change t...

Xcom05 by Honored Guest
  • 1154 Views
  • 2 replies
  • 1 kudos

The Meta Transition

Putting this out there to see if I’m just imagining things, but has anybody else had some serious issues with games crashing that didn’t crash before? I have noticed that ever since that beloved oculus logo disappeared from the boot screen, gaming pe...

Home just destroying RAM while using custom imports

I've been using rift for a little over two weeks and have become addicted to creating custom glb files for my Home. Normally when I am in an empty home it uses around 30% of my RAM, which is fine but.....The only problem is when I actually import sai...

Weird Chromatic Abberation issue on Quest 2

[ ORIGINALLY POSTED BY TG20 ]"Soo, about 2 months ago,I would get randomly hit with very intense Chromatic Abberation both in-game and in the Oculus home menu. It stopped like a week before June and I thought someone reported it and it got patched. B...

My imports in the inventory

My imports are kicking me back to home! I uploaded bad files (too big) or too many?? anyway I cannot open my inventory in oculus home without it kicking me- it reloads me back to default home. what I have tried: deleted offending files in ExampleUGC,...

Kept by Honored Guest
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  • 3 replies
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airlink

When I connect airlink my computer speakers hum and hiss. 

Not pairing

Hi my name is Andrew. I have a problem with my headset I click the power button the headset will turn on it starts to load. Then stops, it then says to pair my controllers so I have tried going onto my oculus app and repairing the controllers to my h...

randytime by Honored Guest
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Stuck In "Immersive View" Mode Oculus Quest 2

When playing sideloaded or downloaded vr videos/movies on the Oc 2 tv player, they play in "immersive view" mode now...all the time...every video. And while they play in immersive mode, the in-video see through control panel stays up, and will not go...

Cbowen02 by Honored Guest
  • 3686 Views
  • 3 replies
  • 1 kudos

Very Disappointed!!

I purchased my Meta Quest 2 in April. In June I had to send it back due to a hardware issue with the screen. In August, I had to send back the refurbished one that was my replacement due to the fact that it was stuck in a constant download and would ...

Pyros1 by Explorer
  • 301 Views
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Is there such a thing as Meta Jail?

Does anyone know of a way to change the existing Facebook email address to a new email address if you no longer have access to the original email messages. I worked for a university for 40 years and recently retired. When I retired the university ret...

Hudsome by Honored Guest
  • 564 Views
  • 3 replies
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$30 referral never showed up

What am I doing wrong. It’s been a week and my friend and I still don’t have our referral $30. I posted on a fb community page and tried everything they suggested, and now trying this suggestion. We are friends on Facebook and oculus. I filled out th...

Accessing Games on Hard-rive when connected by link

Hi,Weird question but I've been scoring the internet too much frustration.All I want is to be able to play the games on my headset Hardrive when the Link is active.To clarify, when I have no link I can play beat saber, but when the Link is active I c...

Merging to Meta Account

I am also having issues merging my Meta account. Everything worked fine until they made me make a new account for Horizon and Meta. I can’t get into any games, the headset will not pair with my phone, none of the PIN numbers will work. I completed my...

Defective Quest 2

I purchased a Quest 2 device on 6/6/22. I have been attempting to get it operational since then. I have the app installed but that is as far as I get. I cannot get the headset to show visuals. The app intermittently recognizes the headset and pairs w...

Share app switch missing

I have 2 quest 2 headsets, ones mine and it's the primary and the 2nd is my son's, set up as me the administrator and him having his account. The apps are being shared between us ok. But I created a seperate account for the wife on mine, but in order...

Lanceb72 by Honored Guest
  • 6058 Views
  • 1 replies
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When does the referral credit show up?

So, I bought a Quest 2 and my friend sent me the referral link. I made my Meta account two days ago and activated the referral link before activating and linking the Quest 2 to my system. I assumed it would be instantaneous, but looking at some of th...

Garcon45 by Honored Guest
  • 3027 Views
  • 1 replies
  • 0 kudos
Need a hand?

The community can help! For Meta Quest products, search for similar issues or create a new thread and the community will jump in soon. See our new thread posting tips for Getting Help from the Meta Quest Community.

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Check out some popular posts here:

Tips and Tricks: Charging your Meta Quest Headset

Tips and Tricks: Help with Pairing your Meta Quest

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