Lost all my games

I have the Rift S and i lost all my games when i uninstall/reinstall Windows 11. I tought they would all have stayed in my account but they are all gone. What can i do?

Joystick caps broke

Anyone know of a brand that will fit the quest 2 controllers the plastic caps that go over the joystick can't seem to find any online

Paranormal Game Pack description wrong

Your cust serv told me to post here as well. The Paranormal Game pack you are currently selling for $23 has the wrong description. It states the pack comes with Exorcist VR and Paranormal Activity. However, it actually consists of Exorcist and the Af...

Room camera keeps showing up

For some reason everytime I try to play any game on my quest 2 I move or do anything that you would normally do and then it will switch from showing my my game to showing me my room. It doesn't loose tracking but it completely messes up my game and m...

Gorilla tag won’t work

It worked perfectly fine then we got a new hotspot and then it stopped working then we got an another different one and it still doesn’t work but all my other games do. It’s really annoying

Security Question and another Problem

Hello, I am living in germany and I bought an Oculus Quest 2.It turned out that the product was already used and was once bought and used in Italy.Nevertheless meanwhile it is allowed to buy the Quest in other countries and use it in germany and the ...

Quest 2 link charging but not working with quest link

So I just bought this $80 fiber optic USB type C to USB type C because my last one stopped opening quest link. I plugged it in with the oculus app running on my pc and there's absolutely no connection whatsoever. No green circle next to my device in ...

Appdeling virker ikke

Efter at ha modtaget nyt erstatnings headset virker app deling ikke ! Jeg bliver bedt om at slå det fra på det headset som i har ! Jeg har skrevet til support via mail men får kun retur at sagen er opdateret! Men problemet er ikke blevet løst. 

Oculus Quest 2 head movements move mouse cursor

Hi!Trying to play non-VR PC game by using Quest 2 + Quest Link (cable + Oculus PC software) + Xbox gamepad.For me each head movement moves mouse cursor in games, which makes them unplayable.I just want to use Quest 2 as a huge "monitor" (I know that ...

Streaks inside lens quest 2

There's 2 nearly 3 x 1 inch streaks inside the lens. The outer lens is crystal clear. I've always kept it in original box once not in use. Never been dropped or hit. No damage on the headset or controllers. These streak scratches appear dark brown an...

Horizen profile fail

So i have alot if games ive paid for and it said to make a horizen account and i followed all the steps and it said code failed and it told me to factory reset so i did. And i got back on after the setup and im in my oculus account bit its the horize...

Meta Issues

Hi I have gone through every step that I have read in order to use my Oculus 2. The new Meta is the worst I have seen and can't stand it already for Facebook. Anyway, besides factory resets and such that I have done twice how do I get past the error ...

Endless Update Loop

When updating any app, I get this; It'll say "an update is available", so I click on update, it cycles to 100%, says finished. Then I click on start on the app (like big screen beta 2019), and it then says, "an update is available", so I click on upd...

Account linking

When i turned on my oculus app it asked me to make a new account, for which i thought it was to integrate meta accounts. after that i realised i didnt have acces to my purchases anymore. later i found out there was a bug at the time. so my question i...

Cant login to oculus app on PC

whenever I try to login to the app on PC it just tells me to confirm my facebook over and over which I have done. I cant even change my password to try with email because it wont let me do forgot password. I am signed in on my browser but the app jus...

Quest 2 account deletion

I am making a new meta account for my quest 2 and accidentally deleted my account and I’m trying to get it back and I don’t know how. I have been trying to get it back for about an hour now and can’t seem to reactivate it, people have said to “login ...

Using Link cable with Quest 2 still require wifi connection?

Hi, I uses the Quest 2 with Link cable connection to run my applications, and when trying to set this up in a new location, the Quest 2 will ask me to pair my device again using a code which means I have to connect to wifi on both the headset and my ...

My Supernatural subscription not showing after update

I created the new Horizons login and liked it to my old login. When I am on my Quest I can see Supernatural but when I pull up the app on my phone it says I am not subscribed. I am trying to cancel my subscription that renews tomorrow and cannot, any...

Oculus controller joystick works, but won't move in-game

I've been having a problem with my left controller joystick working when I use it, but not working in my games. I've tried everything including restarting my headset, unpairing the controllers and pairing them back, even completely resetting my contr...

Help need Refund

Hi there I am pretty stressed after purchasing the train simulator Derail valley overhauled...... being new to the oculus I assumed this was just an app type game like a previous fighter pilot one I purchased that downloads onto the headset but then ...

App location access button error

My phone is a samsung j3 6 running android 5.1.1 When i press next, the button blinks and does nothing. Please help im getting quest 2 soon. 

Meta Oculus Quest 2 Lies, deceit, and selling defective equipment

 Public Service Announcement- Buyer beware and if you are expecting service from Meta, beware as well. Fine people of the world, please take careful note of this post. It could possibly save you some grief as I wish someone could have warned me if th...

18+ games have a no youth pop up

My account is underaged and my parents bought me blade and sorcery and I have this stupid Pop up and I talked to support and my parents tried to fix this but they can't please help 

в мобильной программе пишет что нужно обновить По

 В мобильной программе пишет что нужно обновить ПОЧто нужно сделать

1660 Ti with MaxQ "unsupported"

According to the following Oculus Link Compatibility the 1660 Ti should be supported, it also does not say notebook is not supported. I have a Surface Book 3 w/ a 6G 1660 Ti with MaxQ support. When I run the Oculus App it says "your graphics card is ...

Shadow hand on right controller keeps rapidly pressing the A and B buttons on its own

Had headset for about a year now. Working fine until this Friday or Saturday and then the right controller started to press the A and B buttons on its own. You can actually see the shadow hand for the right controller rapidly moving back and forth be...

Horizon Worlds

I cannot download horizon worlds. I bought the quest 2 for this and All it says is “add to wish list” ironic the only thing I purchased this for and I can’t even use it. Has anyone returned their quest 2 due to this? I’m debating

Cant update system, and cant **bleep**ing log into oculus account

My Meta Quest 2 Shutdown by itself when I using and running the app.

@MetaQuestSupport Hello! My Meta Quest 2 shutdown itself (not device sleep, it is forcing turn off completely) for 2 consecutive times after I using and running the AltSpace application, even have the battery power and after first-ever impact drop. T...