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Forum Posts

Known Issue - V65 - V67 USB-C Debris/Water Warning

Not a solution - Marking for visibility Known Issue Hello everyone! I have observed that a significant number of users are still encountering the USB-Debris error even after the V64 fix was distributed to everyone. Consequently, I have taken the init...

LaserDisk by Meta Quest Support
  • 69 replies
  • 4 kudos

New User Posting Info

Being a newb in-game and in anything can be tough. Here is a run down of how our tiny forum elves (and moderators) can help get you from an unknown newb to forum all-star. Posting links to external sites, certain keywords, or posting logs outside of ...

an idea over time using the glasses

I like to know the time I use the glasses for the actual session I think would be a good idea show the time using in the same windows that the batteries. Thanks.

iluso by Honored Guest
  • 0 replies
  • 0 kudos

both my gradian and the most of the home screen wont work

hello everyone. i am looking for help with my rift S. for some reason I cant set up the guardian or use my headset. when I try and set up the guardian it doesn't show any of the walls or floor height when setting it up and just wont let me do anythin...

saltyboi0 by Honored Guest
  • 1 replies
  • 0 kudos

Can’t add payment method

I wish I could receive an explanation to the situation with thousands of people complaining that they can’t add payment method to their Oculus account. From what I see this problem has been going on for 4 years now. I am not an exception. I bought Qu...

Quest 2 Audio driver issues

I've had this issue appear every once and a while with the Quest 2 where if I use the link to PCVR it'll completely disable the standard audio driver of my desktop.Instead of my regular earphones showing up on the playback device selection feature of...


Dev mode missing from app

I had to factory reset my Quest 2 and reinstall the app because neither were loading and now the slider that turns on/off dev mode is missing from the app(android). dev mode is enabled on my Quest 2 but i would like to turn it off

itmc0 by Honored Guest
  • 1 replies
  • 0 kudos

Refund Request Not Approved

I recently bought BeastSaber a few days ago and just didn’t enjoy it as much as I thought I would. I requested a refund and I hadn’t received any emails regarding the situation so I decided to check the app and it said that my request was not approve...

Setting up the

Hi, Can anyone help. I am trying to link my Quest headset to my PC. I have the official link cable but when I attach it to the USB port it shuts my PC down due to over charge. Has anyone else had this problem?

HELP Replace my Controller

I have had a support ticket open with Oculus for a warranty replacement of my right controller, since Oct. 3rd I sent it to them, Oct 9th, they received it Oct 11th and then they were suppose to send me a new one and they haven't. I have tried and tr...

CHAT support is worthless, someone PLEASE HELP!

I have a problem with my right controller, they had me send it back, and never returned a new one to me.They sent me an email with a tracking number that does not go to any UPS number or Lasership number. It says its invalid.I have been chatting, and...

jeffkics by Explorer
  • 9 replies
  • 1 kudos

Unable to add payment

I am not abke to add a payment or PayPal acct to purchase games or ad ins on my son oculus I can gift him games but he can not buy add on tbis is so frustrating this is an issue that has gone over 7 months now in july I was told they will look deeper...

Anonymous by Not applicable
  • 17 replies
  • 1 kudos

Boneworks performance issues

When I open bone works on quest 2 link I get 39 to 35 fps sometimes it spikes to 80 but quickly goes back down. I play on all low setting and I put my resolution down. Also I checked for virus had none on my pc no idea what's causing this problem any...


i cant reset pin anyone else had this issue?

astrxl by Honored Guest
  • 1 replies
  • 0 kudos

artifact floating permanently in field of vision

I spent my last session sampling lots of browser apps, like the First Contact app, painting apps and other fun things to do. There seems to be a floating paint bush now in the field of view, dead center at about 15 degrees up from horizontal. It may ...

Resolved! I need a little help with something...

Alright, so basically...I've been trying to pair my brand new Oculus Quest 2 to my Windows 10 computer, and as an teenager, I can't seem to actually make things work out. Somehow, the Oculus app seems to be saying that the headset is connected, but w...

oculus go can't find my wifi network

I just bought an oculus go and when i try to configure the wifi network i can't find my wifi in the list, my cellphone and my pc are connected to thad wifi, but my oculus can't find it, even if i come closer to my router

Anonymous by Not applicable
  • 18 replies
  • 1 kudos

Air Link Not Working (PLEASE HELP)

So I had just gotten my new pc with a 3060 and everything i wanted, so after around 2 days of seamless playing a glitch popped up where you can look outside your FOV and see the black void surrounding the boundary, so I decided to just turn air link ...

Screenshot 2021-10-24 161757.png Screenshot 2021-10-24 161837.png Screenshot 2021-10-24 161917.png Screenshot 2021-10-24 162047.png

Oculus Android App painfully slow / non-responsive

The Android Oculus app is painfully slow and clunky. Literally every function takes way too long, whether it's trying to scroll through a list of products, go into settings, search for an app/game, or click into an app/game, etc. I have been looking ...

Facebook won't log in

I recently changed my password and went to use my Quest 2 and when I try to log in I get a never ending loading swirl. I have tried restarting my Oculus numerous times and it keeps doing the same thing.

jiggidy by Honored Guest
  • 1 replies
  • 0 kudos

Creed: rise to power - punching bag keeps shifting its location

when training, the human model punching bag keeps shiftings back and forth. It case me to constantly adjust my location or reset he app. There should be a way to fix my position with regard to the training station. There should also be a way to walk ...

ONF_77 by Honored Guest
  • 1 replies
  • 0 kudos

Can't update an app

For some reason, I haven't been able to update Star Wars: Tales from the Galaxy's Edge. I have been able to update others. I'm not sure why it won't work. I've tried restarting it but that doesn't make a difference. Any tips or ideas?

missing developer mode on phone

I have a problem. I want to activate developer mode on my quest 2. And on the quest there is the option but with the guardion off and that but in mth eapp on my phone th whole option developer mode is missing. Can somebody help me? I did the thing wi...

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