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Forum Posts

Remediation Steps for users blocked in v76 with Wi-Fi 7 Routers

We are aware of an issue affecting some users with Wi-Fi 7 routers/Access Points after the recent software release. Our team is working diligently to resolve this problem, and an updated software release with a fix will be available shortly. In the m...

Trouble With Facebook/Instagram Accounts?

Hi Meta Community,If you're reading this it means you're facing some issues with your Facebook or Instagram account. We know how important it is to ensure you're able to regain access to your Facebook and Instagram accounts. MetaQuestSupport, Moderat...

New User Posting Info

Being a newb in-game and in anything can be tough. Here is a run down of how our tiny forum elves (and moderators) can help get you from an unknown newb to forum all-star. Posting links to external sites, certain keywords, or posting logs outside of ...

1 Game Not Working

I've been playing Mothergunship: Forge. It was working fine earlier today. I tried to open it today, and it shows the name of the game and then goes black. Game does not run. I've tried restarting the system, uninstalled and reinstalled the game a co...

Brinck13 by Honored Guest
  • 413 Views
  • 1 replies
  • 1 kudos

USB 3.0 not working on meta quest 2

the cable i usually use , can normally be use with my usb 3.0 port on my computerbut now its not connecting, not showing anything at all as if it wasnt connect in the first placei tried changing cables this time it works but now it's showing up as us...

B.9009 by Honored Guest
  • 103 Views
  • 0 replies
  • 1 kudos

My Account is Suppended by instagram, which not belong to me

Dear Facebook Support Team, I recently discovered that my Facebook account has been disabled without a clear reason. I strongly believe this was a mistake, as I have not violated any community standards or policies. I kindly request a thorough review...

Gia.Bao by Honored Guest
  • 89 Views
  • 0 replies
  • 1 kudos

Resolved! Binocular Overlap - Quest 3

I have an IPD (Pupil Spacing) of 60 and sometimes experience Binocular Overlap when using the Meta Quest 3. Many people with a lower IPD rating have also reported a problem, with some suffering extreme eyestrain, giving them no option other than to r...

Resolved! google earth vr with onboard cpu/gpu/apu?

Hi i got a question about google earth vr.Will google earth work by connecting metaquest 2 to desktop pc containingOnboard cpu/gpu(apu). Withought having GPU card ( connected to mainboard). ( which is not onboard)Because have seen some intel / AMD CP...

Airlink and steam link connection problem

Everything started one day when i tried to connect to airlink by cable then the connection was successful but then after a minute it started to lagg crazy and glitch then it crashed i was shocked btw this happened in meta quest 2 then i hought the pr...

Conformation email not sending

I created my meta account via facebook. Now I want to set up the password but the confirmation code is not sending to my email. How can I create a password?

JekaPo by Honored Guest
  • 94 Views
  • 0 replies
  • 0 kudos

Horizon App Not Finding Headset Meta Quest 3

My phone Horizon app cannot find my headset. I've reset the headset to enter a static IP to connect to my network. No joy. I let my DHCP server automatically connect to my wireless network. No joy. In both instances the headset connected to the inter...

57flwm by Honored Guest
  • 4904 Views
  • 10 replies
  • 1 kudos

No responses from Support

I’ve been trying to contact Meta Support without success since Saturday. I’m currently suspended from the Metaverse with no means of getting back in! Please can an agent reach out to me - my attempts are going unanswered.

RWUK2014 by Honored Guest
  • 83 Views
  • 0 replies
  • 0 kudos

Les parrainages ne fonctionnent plus

bonjourj ai parrainé des personnes et les bons de 1€ sont arrivés. Pour les trois derniers parrainages de jeux cela ne fonctionne pas. Il y a un message récurrent. « Essayez plus tard ». Cela fait plusieurs jours et c est toujours le même message.Que...

Instagram Account Suspension

Dear Sir, Our Football Club Account at Instagram has been Suspended and we Have Appealed for it's Recovery on 01-Jan-2025 but Appeal has not yet been Reviewed by your Support Team. Please look into the matter because it's a Football Club Account whic...

boundary

My boundary will stay as drawn but will take off accross the floor until its gone. It mostly happens wben im looking down. I have more than enough lighting and I have made sure my headset camera lenses are clean. I have powered off and reboot. but it...

Quest 2 disconnects every 5 seconds from the internet

Quest 2 disconnects every 5 seconds form the internet. I tried resetting it yesterday and it worked however today is doing it again.Have not been able to use it.I have T mobile internet and everything else works fine - Apple TV, Mac, tablet, iPhone I...

Bluriness after using the quest for some time

Hi!I got my Quest 2 from a friend and it seems that the display is blurry no matter what I do (lens spacing, trying to adjust it on my face, etc)My friend told me the bluriness appeared over time by simply using it normally. Is there anything I can d...

Mino_A by Honored Guest
  • 90 Views
  • 0 replies
  • 0 kudos

quest pro controllers don't connect

a couple hours ago before posting this my left quest pro controller randomly would not connect my right controller does connect but only for a few seconds before disconnecting. I've tried letting them charge, unpair and repair them, I even restarted ...

Hacked

Both my facebook and Instagram accounts have been hacked. I have no way of getting back into them as they have changed my password and email. I never received an email from them to verify that I was changing anything with my accounts so how can this ...

Gorilla Tag trying to redeem

I have purchased two gift card from target for my son for Gorilla Tag I redeemed one ok, but the second entry it’s saying “You have purchased this item before” but there was not hints of been scratched off when I bought it. Do I take it back to targe...

HELP Meta has suspended my accounts

I discovered my Facebook, Instagram, and Messenger accounts were suspended Wednesday morning. The message says:"Your Facebook account was suspended because your Instagram account ms.daniela66308 doesn’t follow our rules. You have 180 days left to app...

Oculus Rift black

Hello everybody. I have a problem with my Oculus Rift (not Rift s): it doesn't show anything. I haven't used it for some months, last time used in november i guess and it worked; but few days ago I started the app, and it's simply all black. But i ca...

agopao by Honored Guest
  • 348 Views
  • 6 replies
  • 0 kudos
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Check out some popular posts here:

Tips and Tricks: Charging your Meta Quest Headset

Tips and Tricks: Help with Pairing your Meta Quest

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