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Forum Posts

Known Issue - V65 - V67 USB-C Debris/Water Warning

Not a solution - Marking for visibility Known Issue Hello everyone! I have observed that a significant number of users are still encountering the USB-Debris error even after the V64 fix was distributed to everyone. Consequently, I have taken the init...

LaserDisk by Meta Quest Support
  • 74 replies
  • 4 kudos

New User Posting Info

Being a newb in-game and in anything can be tough. Here is a run down of how our tiny forum elves (and moderators) can help get you from an unknown newb to forum all-star. Posting links to external sites, certain keywords, or posting logs outside of ...

Reset Pin Link Problem

I have been attempting to get a Reset Pin link emailed to me . I have already reached via Meta Chat and sent a PM . All requests were sent while being logged in and still nothing. Please help !!

Meta quest 3 doesn’t turn on

Hi, I was mirroring my pc on my quest, it crashed and now it doesn’t turn on. I tried by charging it with meta quest charger, i tried the reboot by pressing the power button for 30+ seconds and I tried also with the volume button but nothing. I was s...

Sudden slow charge Quest 3

Hey. My Quest 3 worked for the past 2 months i have it. But now it suddenly takes forever to charge. I'm using a kiwi cable and a brick for fast charging. 2 weeks ago it was fully charged within 2-3 it takes 8-10.i tried the meta cable and ...

Nydaarius by Honored Guest
  • 13 replies
  • 0 kudos

oculus developer verification issue

I am trying to verify my developer account because it will be required soon and since I don't have a verified business I wanted to do admin verification. when I tried to verify though I accedently closed the page and now it is under review but I thin...

Resolved! Lost my asgard wrath 2 save

I completed the game. But i was working to complète it at 100%. i played yesterday and tonight the game was uninstalled. I reinstall it and i started from the begining. How do i force à cloud loading

Rezuself by Honored Guest
  • 7 replies
  • 0 kudos

Problem in Asgard Wrath 2

Hi, I have a problem with aasguards warth 2, in the "hopeless" quest in the "prepare to face sakhment" part, I get to the part where the game supposedly teaches me how to tranfrom my sword into a human. But as soon as I pick up the sword and press RT...

Yet another PCVR micro stutter issue

I'm finally resorting to the forums. In any PCVR on my Quest 2, about every 5-15 seconds I get a jarring stutter. This happens in any game such as flight sims (DCS/MSFS) and Subnautica etc. Even in the Oculus link page before I load up a game I can d...

JohnnyBon by Honored Guest
  • 3 replies
  • 2 kudos

Resolved! Real Name Account Set up

Hi.I set up my Metaquest2 last night and had to go through the account set up stuff. As always a raced through it and got my friend to deasl with teh app while I was wearing the headset.My username, real name, etc are now a bit random. I can live wit...

Resolved! Is Tridef 3D still available to buy?

When I try to get Tridef 3D it keeps telling me the shop is unavailable and try again later if I try to buy it? It won't let me activate the free 14 day trial either because it says unable to connect to activation sever? So is the server just down or...

Fazz by Honored Visionary
  • 7 replies
  • 0 kudos

Can't reset PIN

This is **bleep**ing bull **bleep** that you are **bleep**ing thinking this is funny. I have reset my mother **bleep**ing code 43 times and get this **bleep** my oculus has a **bleep**ing pin to open it and I have spent over 500$ just on the games so...

Meta quest pro controlers won’t charge

I just went through the troubleshooting process. There’s no damage in my controllers, no damage in the charger, I did a full reboot for both controllers. Everything the forums was telling me to do. What else can I try?

TheGobIin by Honored Guest
  • 8 replies
  • 0 kudos

Resolved! Quest 3 - No Display in Right Eye

Received the quest 3 last night and immediately noticed odd streaks in the right eye on brightly lit objects in the display, didn't think much of it and proceeded to use the headset for the entirety of Christmas Day. Now, the right eye shows that it ...

Meta store support has been no help

I don’t even know where to start with this. Around March 19 I filed a claim for my warranty, I purchased the warranty plus. I was approved, and made the terrible mistake to ask them about advanced replacement. I was approved for advanced replacement,...

Resolved! Wallet problem

I got gift cards so I can purchase the ray band glasses but there was nowhere to add the gift cards online. I downloaded the app like it said do but you cannot buy them from the app. How do I use my gift cards to purchase them

Resolved! Rift S no audio after update

Tried reinstalling oculus software, checking cables and other PC settings. Nothing helped. I do not believe it's a hardware issue since it worked perfectly fine last time I used it.Problems occurring after updating oculus software has happened before...

Right Touch Pro controller refuses to track

After about 4 months of owning a Quest Pro, I started to get thumbstick issues. It jumps around a lot and will drift often. (stupidly) I took the controller apart, although I did not move, touch, disconnect, or otherwise tamper with anything besides ...

Resolved! No display in right eye

Yesterday i was doing excercises in quest and i noticed that sometimes screen blinked and screeen brightness was changing (blinking). I thought maybe is overheated or its low battery. So I charges headset and had again normal brightness and screen on...

Cant update

After factory reset I get can't pair update and it never IUpdates

MarcSki by Honored Guest
  • 2 replies
  • 0 kudos

Oculus Quest 2 showing poor network performance after V54

We make a shared space multiplayer game that runs standalone on the Quest 2. The games are hosted on a laptop plugged directly into the router that the headsets are connected to. Up until now, when we see the players start to stutter or "rubber band"...

Resolved! Rash with Quest 3

Anyone else getting a rash with the standard Quest 3 headset - supplied fabric facial interface?Never had this before with Quest Pro, Pico or Index and have no (known) allergies, and have done nothing to make me sweat so it's not that. Has happened a...

Resolved! Health Connect not functioning (Android 14 - Quest Move)

Beginning Android 14, Google is moving their Health Connect Google Play app into a native system built-in app. This has caused the Meta Quest app to stop being able to sync data to Health Connect. Most other health apps have already had updates to ad...

Screenshot_20231014_021912_Health Connect.jpg

Authenticator is broken…

Recently I added a 2FA to my other oculus account. After a while the 2FA app I was using got taken off the AppStore… it left my account permanently disabled from logging into anything, I can’t login to the quest app because it just asks me to use the...

scar42a1 by Honored Guest
  • 1 replies
  • 0 kudos

Locked account verify age of 13 year old

I got my son a Meta 2 for his birthday in August. Setup his account in a hurry because he wanted to play it. Setup his age as 13 and created myself an account to supervise his account. Linked his under. All appeared to be fine. I ordered some games f...

Resolved! Les Mills Body Combat : Cannot share app

Hello there !I have a problem with Les Mills Body Combat : when I try to install it on my wife Meta account, it gets stuck at "Installing" (for literally hours).Then, if I try to run it (either from my Meta Account or her Meta account if the app is c...

account on mute

to whom it may concern my accont got flagged for someone saying racist redrict and me asking them to stop so the had me muted I feel like I need justice

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Tips and Tricks: Charging your Meta Quest Headset

Tips and Tricks: Help with Pairing your Meta Quest

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